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Sam McLaughlin
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60 Reviews
60 Reviews
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60 Reviews of Sam McLaughlin
June 04, 2024
My truck was in the shop a couple weeks, one week waiting for wire harness parts. The problem was rodent damage to the wires which disabled the wheel well lights and the window washer pump. When I picked the for wire harness parts. The problem was rodent damage to the wires which disabled the wheel well lights and the window washer pump. When I picked the truck up no one really went over with me what was done and there were two 4" by 8" glue traps sitting on the motor under the hood. I am glad I opened the hood prior to departing the dealership. The vehicle was very dirty from sitting out in the lot I guess waiting for service. One of the wheel well lights is not functioning, the one on the driver side. The washer pump works. Everyone was in a big meeting the morning I picked up my truck. Maybe it was a bad time to be there. More
by Psalter
Other Employees Tagged: Craig Barger
Helpful 
June 01, 2024
Service Department contacted me quickly to schedule my Permanent Plate installation; protecting my new ENVISTA from seasonal bug damage. Great team had me processed quickly & thoroughly! Permanent Plate installation; protecting my new ENVISTA from seasonal bug damage. Great team had me processed quickly & thoroughly! More
by DJ
Verified CustomerMay 27, 2024
Excellent! Derrick worked with me from start to finish. Very professional and helpful in answering any questions I had. He also ensured that the entire proce Derrick worked with me from start to finish. Very professional and helpful in answering any questions I had. He also ensured that the entire process was quick as possible. More
by COOKCD100
Other Employees Tagged: Jose Cruz , Derrick Bierau
May 23, 2024
Everyone was pleasant and professional. I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planni I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planning on spending so much, it was a good experience! More
by canutalk2us
May 19, 2024
Xtime has not shown correctly the (3) times have had it in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applie in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applied. Passenger side mat was damaged during a recent service visit. You would think with spending $100k at a dealership, the service would be a bit better. And I continue to send thousands after my purchase on add-ons…no difference. More
by thomas.m.blue
Other Employees Tagged: Jason Cromer
May 12, 2024
Easy to deal with, I really enjoy working with Wayne. We had positive interactions with everyone. We had positive interactions with everyone. More
by BEN
Other Employees Tagged: Richard Martinez, Wayne McCranie, Jose Cruz
May 11, 2024
I haven't been here in 6 years but they had many upgrades to the service department. Service department staff were friendly. to the service department. Service department staff were friendly. More
by Rob B.
Other Employees Tagged: Nathan Stippich
May 07, 2024
JaQui Lloyd is the most honest, caring and professional car salesperson I have ever had. I have now bought 2 vehicles with her and will in the future. Your dealership is lucky to have her. car salesperson I have ever had. I have now bought 2 vehicles with her and will in the future. Your dealership is lucky to have her. More
by frankparis
Other Employees Tagged: Jennifer Smith, Megan Lopez, JaQi Lloyd
April 19, 2024
Excellent car buying experience! Would recommend to anyone! DSLB GMC made my buying experience one to appreciate and always recommend. I will be returning to buy cars in the future! Would recommend to anyone! DSLB GMC made my buying experience one to appreciate and always recommend. I will be returning to buy cars in the future! More
by GIXXERKING04
Other Employees Tagged: Andrew Helt, Beverly White, Jason Cromer, Dani Partridge, Jose Cruz
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