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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
911 Reviews

911 Reviews of David Scott Lee Buick GMC - Service Center

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September 27, 2024

Always a great experience, they picked my vehicle up and got everything updated. I had Truck back within 24 hours! More

by mitch.clabeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

David Scott Lee Buick GMC responded

Mitch, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 27, 2024

I traveled 25mls I found it to be worth while to do so- Great customer. Service More

by benseals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

David Scott Lee Buick GMC responded

Ben, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Brynn Scott Brand Associate David Scott Lee Buick GMC crestviewbuickgmc.com brynn@leebuickgmc.com Main 850-683-8411

September 26, 2024

This dealership has given me the best experience with buying and service! I will always give y’all 5 stars! More

by shannonsmith0374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Upchurch in sales , Cole Stoner
Sep 27, 2024 -

David Scott Lee Buick GMC responded

Shannon, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 25, 2024

Excellent service as always. Never an issue and very responsive service Department. Best in class for sure! More

by TODD69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

David Scott Lee Buick GMC responded

Todd, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Thank you for letting us know that your experience with our Service Department is always excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 25, 2024

Navigation system stopped working after last service. Error message stated SD Card was removed. Was told the SD card reader was bad. Purchased new one from GM website. Replaced but did not fix the issue. More

by scottp504
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Uriel Baza
Sep 25, 2024 -

David Scott Lee Buick GMC responded

Scott, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 24, 2024

Everything with the service of our Buick Enclave went very well. Jeremie was great to work with. More

by wregbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

David Scott Lee Buick GMC responded

William, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 24, 2024

Jeremy as always was great,, very accommodating and helpful. Unfortunately, he was hospitalized, and my car service was not completed due to being overlooked by other service advisors covering for Jere More

by TAMIKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

David Scott Lee Buick GMC responded

Tami, Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Thank you for letting us know that Jeremy Cadle, in our Service Department, always goes above and beyond to give you an excellent experience! We apologize for the delays while Jeremy was out. Thank you for allowing us to make it right! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 24, 2024

Jeremy was amazing. He helped me pick new tires and get my car aligned and all quickly and affordably! More

by PAULANTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

David Scott Lee Buick GMC responded

Paula, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 24, 2024

Brought my vehicle in on a scheduled appointment. After 3 or 4 hours, I had to call them to get a status. They told me they did a tire rotation and that wasn't able to fix my issue and it was a large More

by tssunshine06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who the employee was
Sep 26, 2024 -

David Scott Lee Buick GMC responded

Renee, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 20, 2024

Joel the sales person was very good. Jenn the loan specialist was friendly but kept pushing add one that I didn’t need like GAP insurance I put 50% down so gap is worthless. Jose sale ma More

by garykor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel the salesman was very good
Sep 25, 2024 -

David Scott Lee Buick GMC responded

Gary, Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2020 Dodge Charger. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Joel LaPrade, Jose Cruz, and Jeremy Cadle was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

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