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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
867 Reviews

867 Reviews of David Scott Lee Buick GMC - Service Center

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September 12, 2023

Horrible follow up! They coach you thru you satisfaction email for good ratings then for get about you. Drove 1 1/2 hrs to pick up new truck. They knew it was dinged up More

by shawnplobello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Cadle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Michaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper, James Meredith, Michelle Foley, Heath Childs, Dan Meksch, Larry Beckesh
September 11, 2023

I was given respect when purchasing my vehicle. Salesman Michael at the Crestview dealership answered all my questions. My process was done in about two hours. Great experience. I will definitely b More

by JoanVega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gardner, Becky Carr
September 10, 2023

Thanks for getting me in earlier than my scheduled appointment. Jeremy always makes sure everything is taken care of and gives me honest answers to my questions, just like Nathan used to before deserv More

by flyboh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Foley
Sep 14, 2023 -

David Scott Lee Buick GMC responded

James, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadly, Nathan Stippich, and Michelle Foley, in our Service Department, always go above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 10, 2023

I'm satisfied with the way that I'm always treated when I come into the dealership, whether it is with the sales or service department. I will continue to use David Scott Lee Buick for my vehicle needs. More

by taz64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Henderson, Paul Cooper, Dan Meksch
Sep 14, 2023 -

David Scott Lee Buick GMC responded

Stacey, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with both our Sales and Service Department is always excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 10, 2023

As usual, I experienced excellent service. Craig was very helpful and called after I had dropped off my truck to ensure that they were clear on all the issues I was experiencing. He then call More

by MWBOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

David Scott Lee Buick GMC responded

Mitch, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Craig Barger, in our Service Department, went above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 09, 2023

The service I received was excellent. The work was done correctly the first time. I recommend David Scott Lee GMC for service. More

by rwomble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

David Scott Lee Buick GMC responded

Randy, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 08, 2023

Best dealership I have ever been to, Very courteous employees and great service. Very easy to deal with. More

by jepalmer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Childs
Sep 14, 2023 -

David Scott Lee Buick GMC responded

Jeffrey, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 08, 2023

I can’t ask for better customer service! What ever the problem it gets fixed! Thank you for taking care of me! More

by JENNY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beverly White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Foley, Kayleigh Sanders
Sep 14, 2023 -

David Scott Lee Buick GMC responded

Jenny, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

September 06, 2023

worst service i had in my life, bad service I have in my life 😔😔😔I More

by douglasmjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Meksch
September 06, 2023

I really enjoyed working with the new service technician. He was friendly, and courtesy. His name was Craig. More

by Lindsey.Dubreuil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

David Scott Lee Buick GMC responded

Lindsey, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Craig Barger, in our Service Department, went above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

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