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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
867 Reviews
Call Service Center (850) 683-8411

867 Reviews of David Scott Lee Buick GMC - Service Center

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October 11, 2023

We have been using this dealership for almost 5 years now. We have never had anything except exceptional service. We look forward to many years as a satisfied customer. Thank you David Scott Lee Buick GM More

by BRITNYANKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper, James Meredith, Dan Meksch, Larry Beckesh, Alysha Pitman
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Oct 17, 2023 -

David Scott Lee Buick GMC responded

Michael, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 07, 2023

Got oil change and rotate of tires. Mentioned moving out of state and would not be back. No comment or anything from girl. Usually got a car wash not this time. More

by MERILEE153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In the service dept. Did not get her name.
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Oct 11, 2023 -

David Scott Lee Buick GMC responded

Mrs. Smith, We sincerely apologize for the issues you experienced while you were at our dealership. Our Executive Administrative Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thanks, Kayleigh Sanders and Beverly White Executive Administrative Team David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

October 07, 2023

Nail in tire. Jeremy got me in about 30 mins after I called. Out in less than 2 hours. More

by NEWTON.MITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

David Scott Lee Buick GMC responded

Mitch, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, went above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 06, 2023

Excellent team / staff , Second vehicle purchase with them. Maintenance support is awesome! This is our "Go To Dealership" Looking forward to have the same care and attention to my new truck that my wife More

by JOVIERASR2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzie Forsythe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Helt, Jason Cromer
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Oct 18, 2023 -

David Scott Lee Buick GMC responded

Jorge, Your review means a lot to us. Thank you for trusting David Scott Lee Buick GMC for your second purchase with us! Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with our Service Department for your wife's vehicle has been excellent and we look forward to providing that same exceptional service on your new GMC Sierra! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 05, 2023

Scott Lee, Chief and his entire staff ensure a convenient and seemless customer service experience. More

by coryfosdyck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

David Scott Lee Buick GMC responded

Cory, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 05, 2023

I’m amazed at how kind and helpful the whole experience has been ,from picking up my truck to bringing it back in a timely manner thank you . More

by smithhc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

David Scott Lee Buick GMC responded

Herbert, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we hope you’ll consider us for your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

October 05, 2023

Great people, great service, always the right part on time and at a great price. More

by RTRANT327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cromer
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October 04, 2023

They did great job solving my trucks issues when I needed it taken care of More

by destinmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Stippich
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper, James Meredith, Dan Meksch, Larry Beckesh, Alysha Pitman
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October 04, 2023

Alway polite and efficient. Great customer service goes out of the way to make the customer happy More

by DEHENNEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 03, 2023

Very good experience. The car was quickly checked in and the repair was quickly done More

by paulk61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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