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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
946 Reviews
Call Service Center (850) 683-8411

946 Reviews of David Scott Lee Buick GMC - Service Center

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August 14, 2024

Professional, courteous and accommodating experience. Service completed in an acceptable time frame. I waited in a comfortable setting and was kept informed of progress. Extremely satisfied with this de More

by SPRINTY6063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

David Scott Lee Buick GMC responded

Shelia, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 13, 2024

My car is still having the same problem. It’s been in the shop 4 times More

by moorerrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Barger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

David Scott Lee Buick GMC responded

Rusty, We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you on this. Please know that we will always work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

Jan 23, 2025 -

David Scott Lee Buick GMC responded

Rusty, We sincerely apologize for the issues you experienced at our dealership. Our We Care Team has worked closely with you to address the situation and provide a resolution. While we understand this does not change your previous experience, we hope our efforts have helped rebuild your trust in our dealership. We remain committed to ensuring every customer feels valued and heard. Please know we will always work hard to make you happy and look forward to the opportunity to serve your vehicle needs in the future. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 07, 2024

VEHICL was not wash and greasy fingerprints in and around the car over all good service More

by greenarrowcr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

David Scott Lee Buick GMC responded

Lorenzo, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 06, 2024

Once again, this dealership exceeded my expectations! All the folks who i had contact with was very nice and proffessional. Highly recommend! More

by limanative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Report | Print
Sep 11, 2024 -

David Scott Lee Buick GMC responded

Mark, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 04, 2024

David Lee Scott is everything everyone says they are! They Rock! They make it as painless as possible; i talked to over 10 different dealers and non could hold a candle to DLS!! More

by gleasm01
Recommend Dealer
Yes
Employees Worked With
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheif
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Aug 20, 2024 -

David Scott Lee Buick GMC responded

Matthew, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Sierra 1500. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Chief Morgan was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 03, 2024

Samantha did a great job getting me in on time and keeping me informed on courtesy rides to and from the shop. She also ensured that any credits available were applied. More

by molken60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Maryanne, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Samantha McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 01, 2024

The dealership scheduled an appointment with me. I brought the truck in, the work took longer than expected so they provided a rental car. They are scheduling to deliver the truck to my home tomorro More

by ericfolsom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Eric, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department has been excellent, even with unexpected delays! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 31, 2024

I had an oil change in under an hour without an appointment. I appreciated the quick service More

by andrealynntew
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Report | Print
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Andrea, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 31, 2024

Always Great Service with White Glove treatment. Fast and car is always clean upon completion.. More

by TODD69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Barger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriel Baza
Report | Print
Aug 20, 2024 -

David Scott Lee Buick GMC responded

Todd, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 31, 2024

I was pleased with service department work on my GMC Terran .good job great service dept More

by PSAJLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Baza
Report | Print
Aug 20, 2024 -

David Scott Lee Buick GMC responded

James, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

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