David Scott Lee Buick GMC

From the time we pulled into the dealership till the time We were driving away in our new vehicle .. felt very Comfortable with our purchase .. we had a Top Notch salesman (Wayne) .. he made us feel Welcome We were driving away in our new vehicle .. felt very Comfortable with our purchase .. we had a Top Notch salesman (Wayne) .. he made us feel Welcome and took care in finding what we were looking for.. Highly recommended this dealership & Our Salesperson (Wayne) ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Wes was very professional and explained everything we asked about the vehicle. It was very low pressure environment. We would definitely buy another vehicle from DSL Buick GMC. asked about the vehicle. It was very low pressure environment. We would definitely buy another vehicle from DSL Buick GMC. More

My experience with the sales people was great, but the finance department was very slow and made me feel like my purchase wasn’t a priority. I had a tight deadline to get the deal done before I left for a finance department was very slow and made me feel like my purchase wasn’t a priority. I had a tight deadline to get the deal done before I left for an overseas trip and kept telling them that but it didn’t seem like a priority for the finance guy who waited until 10 minutes before my bank closed to get me the final number that I needed to wire them their money. To top it off, I was paying cash and didn’t even need any financing! More

Excellant service and knowledge about the autos on the lot! Next time we are looking for a car, we will check here first! lot! Next time we are looking for a car, we will check here first! More

Jennifer Smith in Finance was amazing! ! Her economic major degree from University of Florida was evident. She made the purchasing process efficient and quick. ! Her economic major degree from University of Florida was evident. She made the purchasing process efficient and quick. More

This review is based on Caleb Napier, Jennifer Smith, and the staff at David Scott Lee Buick GMC located in Crestview, Florida. We first chatted with Meagan once we arrived since we inquired about our GMC A the staff at David Scott Lee Buick GMC located in Crestview, Florida. We first chatted with Meagan once we arrived since we inquired about our GMC Acadia online. She quickly grabbed Caleb and we were off to the races! Once bringing the vehicle to us from across Hwy 85, Caleb started showing us all the bells and whistles it had and exactly how reliable this new vehicle could be for us. Every question we asked was answered quickly and knowledgeable from him. After spending a couple hours discussing prices, discounts, warranties, and trade-in values, we reached an agreement to purchase our first brand new vehicle since 1997! Caleb and the finance team went to work trying to find the best possible price, and interest rate they could on our behalf. Once the preliminary paperwork was signed we quickly transitioned to Jennifer Smith's office to go over credit score, interest rate %, warranty packages available, and how much enjoyment and use we would get out of our new Acadia AT4! This was the easiest and most relaxing experience we have ever had purchasing a vehicle period. Hands down the best experience ever. Caleb may be young, but he handled us today like a Pro! Thank you so much! Wanna give a BIG shout out to Wayne McCraney, he has been a family friend to us since he was at Gilliland Cheverolet on Hwy 90, back in the early 90's. Thank you again to everyone at David Scott Lee Buick GMC. More

Crestview, FL GMC had my vehicle for nearly 2 weeks for a SCHEDULED appointment to checkout my NEW warrantied transmission. Customer service was terrible with no follow up call from Jermey. Requested Service SCHEDULED appointment to checkout my NEW warrantied transmission. Customer service was terrible with no follow up call from Jermey. Requested Service Manager to give me a call and also requested for a loaner vehicle, which wasn't provided. My vehicle sat in the GMC parking lot for nearly 2 weeks because they were supposedly behind with work. Why schedule an appointment!!! Service Manager stated that he would personally follow up with a phone call about my vehicle...he never called back! Why not call me the customer and provide options? Here's the kicker!!! Once my vehicle was driven, nothing was found mechanically wrong, and the fluid was a quart low in my NEW transmission AND the drip stick was broken. How is this even possible? So...2 weeks of having my vehicle for this observation. Something is seriously wrong with the customer service at this dealership and must be addressed soon. More

Caleb was very helpful and went above and beyond to make sure everything was taken care of. sure everything was taken care of. More

My sales person Cameron was awesome. He took care of all of my needs and got me a vehicle that solved all of my problems within my budget He took care of all of my needs and got me a vehicle that solved all of my problems within my budget More

Outstanding Dealership! From the Sales team to the Service department, excellent customer service full of character and integrity. From the Sales team to the Service department, excellent customer service full of character and integrity. More