Dave Smith Motors
Kellogg, ID
Filter Reviews by Keyword
By Type
1,083 Reviews of Dave Smith Motors
excellent salesman Great, friendly salesman. No high pressure sales. JC found all the discounts he could for us. Gave us a fair trade for our Patriot. We will definite Great, friendly salesman. No high pressure sales. JC found all the discounts he could for us. Gave us a fair trade for our Patriot. We will definitely be back for our next rig. More
Great Service! You are treated like family, and we are repeat customers for this reason! No stress buying experience. Great swag and everyone is friendly! We liked You are treated like family, and we are repeat customers for this reason! No stress buying experience. Great swag and everyone is friendly! We liked that we were introduced to the service manager and he went over our vehicles break in period. More
Ram 2500 SLT Cummins This was the BEST buying experience i have ever had! The salesman was awesome to work with. I also purchased some add-ons and that also was done well This was the BEST buying experience i have ever had! The salesman was awesome to work with. I also purchased some add-ons and that also was done well and in short order. Overall a great place to buy a new vehicle. More
Awesome Service! I had a situation where I only had about a week to purchase a new truck and after looking around I was referred to Dave Smith. I found the truck I wa I had a situation where I only had about a week to purchase a new truck and after looking around I was referred to Dave Smith. I found the truck I wanted, had a price on Thursday of that week and after finalizing the deal early Friday I had them put on side steps, Weather Tec mats, Weather Tec side window deflectors, Weather Tec bug deflector and a spray in bed liner with the small task of having it ready when I showed up Saturday. Needless to say the truck was ready and Swany Swanson as well as everyone else we met was great to work with. More
Easy...not stressful or pushy This experience was the easiest I have every had in buying a new vehicle - which I have done 5 times in my life - professional and responsive! This experience was the easiest I have every had in buying a new vehicle - which I have done 5 times in my life - professional and responsive! More
Awesome the greatest experience ever The prices was unbelievable the sales person was so cooperative finance department was so easy to deal with and talk to getting questions answered ju The prices was unbelievable the sales person was so cooperative finance department was so easy to deal with and talk to getting questions answered just the whole experience was awesome More
Great service, hard workers We had a need for a uniquely equipped Colorado Diesel, and Sullivan got exactly what we wanted. Then he found an even better one for us, and it is the We had a need for a uniquely equipped Colorado Diesel, and Sullivan got exactly what we wanted. Then he found an even better one for us, and it is the perfect truck. The dealership itself was willing to bend over backwards to help us. We will always purchase new here from now on. More
Excellent Easy hassle free car buying, would never go anywhere else. It was definitely by far the easiest car buying experience I have ever had friendly staff Easy hassle free car buying, would never go anywhere else. It was definitely by far the easiest car buying experience I have ever had friendly staff and service More
Acceptable first time expereiene I regularly purchase fleet vehicles for my company. I called Dave Smith because what I wanted was not available locally. The salesperson was a new em I regularly purchase fleet vehicles for my company. I called Dave Smith because what I wanted was not available locally. The salesperson was a new employee to their company but he was very respectful and tried to be helpful. We went through their inventory and were able to find a truck that met our needs. We put a hold on the vehicle with a deposit. We asked for some accessories to be installed on the truck and their folks who handle that were first class. The Finance Office: that's a different story. We tried for two days to get a loan rate out of them to no avail. After a couple requests our Controller finally got a total amount due including sales tax, so she financed it here locally. I informed them that we weren't financing with them before I ever bought a plane ticket to fly to Spokane. Dave Smith's shuttle service was first class; the driver was on time, friendly, and had good things to say about here employer. That was nice to hear. Upon arriving at the dealership I was disappointed to learn that the paperwork for the transaction had not even been drawn up. I was there almost three hours for a very easy transaction so I'm not too impressed with that. When I finally sat down to sign the papers, the Finance Officer was nice but wanted to let me know that Dave Smith could have given us a better interest rate than the one we got. It wasn't his fault, (we'd tried to finance with a different guy in their office) but it still made us feel bad and he had no reason to say that. Last, the salesman (whom I'd give an "A" rating), told me the truck would have a full tank of fuel. The truck had a 36 gallon tank and after they went to fill it the tank gauge read 3/4. The salesman said that they had a limit on how much gas they could put in each vehicle and the size of this ones tank exceeded that amount. Sorry, but that was really pretty bad on their part. They should do what they say they'll do, no questions asked. Would we buy from them again: Yes, but I'd insist on some things being different to minimize the amount of time spent at the dealership. More
Waste of time Spent my whole day working out a deal with Dave smith motors putting a deal together on a gmc pickup, between going to the bank, on and off the phone Spent my whole day working out a deal with Dave smith motors putting a deal together on a gmc pickup, between going to the bank, on and off the phone all day long, back and forth between the salesman and myself, waiting to get a few pictures before making a final decision we had finally come to an agreement. Although still waiting on pictures, and being hounded to give them my credit card number for a deposit, keep in mind (still waiting on a picture) before I spend upwards of 40k dollars. I decide to take the risk of not getting my deposit back if the one picture of the vehicle does not turn out to be What I wanted , So I call the salesman and said I am ready to give you my card for the deposit, and get a response of sorry we sold it 5 min ago, ( quote on quote You did not give us a deposit yet. Which was all chuck cared about.My response was : I was waiting to see more than one tiny little picture of the bumper before I was going to make a big financial decision. I think that was a fair statement to make. All chuck (Charles) cared about was getting my credit card for a deposit, rather then the agreement we had been working on all day, and couldn't take ten minutes to go get a couple pictures in the parking lot to put my mind at ease, and would have gladly given him my card number to finish the deal. All done now don't plan on getting any deals done with chuck if you are not willing to put a non refundable deposit down before you can even get a picture of the vehicle you are thinking of buying. Also there is absolutely no meaning in the sales managers office even after coming to an agreement. Really hard to work with these people if you are not from Kellogg to go look at the vehicle in person. More



