Dave Smith Motors

Very unprofessional dishonest xxxx bags Called to buy a truck they really tried to get a 500.00 deposit from me I called back the next day my truck was only available with a bed liner he tol Called to buy a truck they really tried to get a 500.00 deposit from me I called back the next day my truck was only available with a bed liner he told me for an extra 500 bucks . I called again and got ignored and they never returned my call just over all sleezzy xxxx bags More

Overall VERY poor experience Sales person had very limited knowledge, including knowledge of the car I purchased. Could not get a response (any kind at all, email or phone after l Sales person had very limited knowledge, including knowledge of the car I purchased. Could not get a response (any kind at all, email or phone after leaving dozens of messages) from them for days / weeks at a time. Made the mistake of purchasing a vehicle from them anyway, which will never go back there. Then to top it off the accessory folks sold me floor mats that never showed up and I was charged anyway, they NEVER supplied shipment tracking information. I do not trust these folks - Be careful dealing with them. More

Not worth the effort Purchased a New Jeep Grand Cherokee Overland 4x4 EcoDiesel in March, I negotiated a fair deal (including rebates) considering the 2016 are out a 2015 Purchased a New Jeep Grand Cherokee Overland 4x4 EcoDiesel in March, I negotiated a fair deal (including rebates) considering the 2016 are out a 2015 is a year old.. A $500 rebate was going to be sent by mail when the car left the dealership. I live in Florida so there was shipping costs to consider. Still an ok deal. The car arrived with no problems. The driver said he was given one key, I asked where the second was he said probably with the paperwork, no second key. I called Stephanie Latina who handled the sale who told me the carrier was given both Keys. After several days and phone calls between the carrier and Stephanie Latina I was told the dealership did in fact have the extra key. Stephanie said the rebate check and extra key was sent yesterday. I followed up again with Stephanie who said she would check on it. I received the $500 rebate check a month after Stephanie said it was mailed and still no second key. I understand that these are all minor issues however it demonstrated how customers are treated after the sale at Dave Smith Motors. In retrospect considering the aggravation and wasted time on the phone it wasn't worth few dollars saved. I can receive give a crap attitude at my local dealer but can handle it in person whereas its difficult over the phone. More

Zitterich 2 vehcle purchase I almost order a new 2016 truck from another dealership and upon signing paperwork they had changed some things. I had used this dealership for 15+ ye I almost order a new 2016 truck from another dealership and upon signing paperwork they had changed some things. I had used this dealership for 15+ years but integrity in critical to me. I eneded the deal and sat on the possibility of where I could get a deal to match and I decided to try Dave Smith My sales person and manager were incredible to work with and when we went to accessorize it we had the same experience! Beyond satisfied! More