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Dave Smith Motors

Kellogg, ID

3.3
1,066 Reviews

210 Division Street North

Kellogg, ID

83837

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1,066 Reviews of Dave Smith Motors

May 14, 2016

Very unprofessional dishonest xxxx bags Called to buy a truck they really tried to get a 500.00 deposit from me I called back the next day my truck was only available with a bed liner he tol More

by Dmerritt321
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manson and earl
May 26, 2016 -

Dave Smith Motors responded

I'm sorry for the trouble's you've experienced. Our business is built on repeat and referral business, as such customer service and satisfaction is a core value. Please contact our Customer Service department 1-800-635-8000 ext. 4381.

May 09, 2016

New Dodge on a whim Initially very hesitant to do it. Looked at a truck online, window sticker had everything I wanted with a price that was "too low" ask for a quote, se More

by Oregon power wagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason, Duke
April 27, 2016

Overall VERY poor experience Sales person had very limited knowledge, including knowledge of the car I purchased. Could not get a response (any kind at all, email or phone after l More

by KJINTF123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo
May 26, 2016 -

Dave Smith Motors responded

We are sorry to hear of the problems you've experienced, this is never our goal. Our business is built on repeat and referral business, as such customer service and satisfaction is important to us. Please contact our Customer Service Team for help with your floor mats, they can be reached at 1-800-635-8000 ext. 4381.

More
April 15, 2016

Not worth the effort Purchased a New Jeep Grand Cherokee Overland 4x4 EcoDiesel in March, I negotiated a fair deal (including rebates) considering the 2016 are out a 2015 More

by cwhtv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Latina, Josh Schluter
May 26, 2016 -

Dave Smith Motors responded

We really appreciate your feedback and hope you do give us the chance to make it right with the extra key. Our Customer Service Team would like to help, they can be reached directly at 800-635-8000 ext. 4381.

March 01, 2016

Zitterich 2 vehcle purchase I almost order a new 2016 truck from another dealership and upon signing paperwork they had changed some things. I had used this dealership for 15+ ye More

by smartcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Latina - Sales Johnny Bender - Acessories
Apr 05, 2016 -

Dave Smith Motors responded

Thank you for taking the time to write a review about your Hassle Free Buying experience at Dave Smith Motors. Congratulations on your new truck!!

January 19, 2016

Beware of scam I was excited to find that Dave Smith Motors had the exact Jeep that I wanted. Color, options and price were perfect. I worked with my sales person More

by Nalu Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales person: Drew Olsen GM: Donny Golden
Feb 15, 2016 -

Dave Smith Motors responded

We have tried to contact this customer to resolve the issues they have brought up, but we haven't heard a response back. We hope to hear back and be able to resolve this soon.

January 15, 2016

MY BAD 2014 GMC Duramax I purchased a new 2014 GMC Sierra SLT, for $65,000. The transaction and delivery of vehicle went well. The dissatisfaction started when the vehicle More

by franco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
General Motors
Jan 28, 2016 -

Dave Smith Motors responded

Mr. Chimienti purchased his 2014 GMC Sierra 2500 from our dealership on February 7, 2014. We are the selling dealership but we have never had the opportunity to service his vehicle. He has been using two different dealerships in Tucson, Arizona. Our dealership is located in Kellogg, Idaho.

January 07, 2016

tried to get a quote, got stalled I used their website to try to get a quote on a specific truck. I put all the information in and waited. The email I received floored me. He asked wha More

by fudup99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elmar
Feb 15, 2016 -

Dave Smith Motors responded

Dave Smith Motors is the World's Largest Chrysler Dodge Jeep Ram dealership and our low prices contribute to our ongoing success. Because we work with customers from all across the United States we ask every customer for the zip code where they will be registering the vehicle before we are able to give them a price quote. Manufacturer rebates can vary by zip code and we want to ensure that we are always including all rebates the customer qualifies for to give them the lowest possible price.

More
January 06, 2016

Will Do It Again!!! We traveled a long way to get top service and Dion provided it. We were so happy with our vehicles. We purchased 2 online and when we got to Kellogg t More

by Greg & Erin- Gillette wy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion , Oz
December 16, 2015

Dishonest, Scam Artists, They prey on people! I called to verify a truck that had an internet special. Verified the price with the salesman. I got pre-approval through my bank. After arrival, th More

by Dockina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used Car Salesman
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