Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dave Smith Motors
Kellogg, ID
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,080 Reviews of Dave Smith Motors
April 06, 2021
I looked at going to Dave smith for my new dodge. The sales staff were friendly until it’s their day off and they forget who you are. They pressured me into putting a 500.00 deposit on a truck and told m sales staff were friendly until it’s their day off and they forget who you are. They pressured me into putting a 500.00 deposit on a truck and told me they could change the truck when I got there. After three salespeople and three weeks I decided they didn’t have what I was really looking for. I wanted to be sure driving two trade in vehicles over a thousand miles and spending almost 70,000.00 on a new truck. When I asked them if they would return my deposit I haven’t heard back that was over two weeks ago. I have since heard back and was told my deposit would be returned. More
by gdm7140
Employees Worked With
Colleen, is who I was told was the new car manager. Stetson, was a salesman, Chad, and one other guy I can’t remember his name
April 03, 2021
OK, have purchased three trucks from Dave Smith Motors over the years. A 3/4 ton diesel RAM, a Chevy 3/4 ton gas Silverado, and now a turbo diesel GMC Sierra 1/2 ton SLT. I live in Ore-gone and frankly over the years. A 3/4 ton diesel RAM, a Chevy 3/4 ton gas Silverado, and now a turbo diesel GMC Sierra 1/2 ton SLT. I live in Ore-gone and frankly wish I was closer to Kellogg for several reasons, not the least of which is the fact that you have to go a bit out of your way to get to Smith motors. I have purchased a number of trucks over the years having lived in the Portland area from other dealers but after doing so found the price and vehicle options were better at Smith even after buying a plane ticket and driving 500 miles home. They don't wear you out and BS you with what they might do on the deal. The cards are on the table from the start and although I liked some of the other dealers that are closer, no one else beat the deal on the truck i wanted. I made the mistake of driving to Carr Chevrolet in Portland to get a full on bait and switch tactic and walked out after being told the finance option was not really on the truck we had been talking about over 6 emails... (Never to return to Carr Chevy again for me!) Anyway, do your homework and shop around but don't leave Smith Motors out because of the distance, i have found they make it worth my while. Again i purchased a GMC truck not a Chrysler product but that option seems to not be available under the vehicle Make below so i have checked what will allow me to exit the form.. More
by Happy GMC buyer
Employees Worked With
Ridge Yearout
March 01, 2021
Tiny Winegar was my sale consultant and I must say I will go to him again to buy a vehicle. I stated to Tiny what I'm looking for in a truck and found me the truck I was looking for. He constantly kept me up go to him again to buy a vehicle. I stated to Tiny what I'm looking for in a truck and found me the truck I was looking for. He constantly kept me updated through the process. I also gave Tiny my travel schedule, a shuttle picked me up at the hotel in Spokane, WA. once inside the dealership Tiny was there and had all the paperwork ready to go, he also helped with my uconnect system on my phone. Through the process it was relaxing and made me fill very welcome. It was the best experience I have ever had in buying a vehicle. One thing I want to say about Tiny he was always up front with me, his honestly and integrity was exceptional through the process. If you plan on buying a vehicle for the first time through Dave Smith, I HIGHLY recommend getting in touch with Tiny, This particular 2021 Ram 2500 heavy duty he sold me is the truck that will suit my needs. Bravo Zulu to Dave Smith and especially to Tiny Thank-you and as well to other staff members that were involve in the process. Regards Rick Spencer More
by rsriosurf
Employees Worked With
Hayley Zisk, Scott Johnson
February 19, 2021
Terrible service from younger sales man Andrew. Looked into buying a cheap project van, which I bought from they’re competitors a couple days later. A week after fact Andrew finally found time to reply an into buying a cheap project van, which I bought from they’re competitors a couple days later. A week after fact Andrew finally found time to reply and I told him the service was a joke and he responded in text with a insult. Way to hire Dave More
by Kmarsteen73
Employees Worked With
Paul Nadler, Scott Johnson
February 10, 2021
Evan Lewis , our Sales person went over and beyond his duties and found the exact Truck we wanted. Evan especially put up with my husband’s million questions and made sure we were completely satisfied and duties and found the exact Truck we wanted. Evan especially put up with my husband’s million questions and made sure we were completely satisfied and understood everything that was happening as it happened. JC (service) was a delight and also went over and beyond his duties keeping us updated as to where the truck was with preparing it for us. It was a pleasure to meet and work with both men and making our experience a delight!!!! I HIGHLY recommend this dealership with all your vehicle needs. It was nice to see everyone working together to provide an excellent and smooth experience. Thank you to all! We love the 2021 Dodge Ram 2500 Truck! Adam Still (Judy) More
by stillbiga
Employees Worked With
Evan Lewis (Sales) and JC (service)
January 06, 2021
Tiny Winegar was my salesman for my jeep, and he was the BEST! He was incredibly helpful and super patient. He stayed professional throughout the whole day and was an awesome salesman. He got us an amazing BEST! He was incredibly helpful and super patient. He stayed professional throughout the whole day and was an awesome salesman. He got us an amazing deal on a 2020 jeep. Incredibly nice, patient, and kind. Absolutely the BEST! 10:10 recommend Tiny Winegar! More
by Cash
Employees Worked With
Tiny Winegar, Joe Skore.
January 05, 2021
Disappointed with sales-manager Cameron Mills and Salesman Jay Asbury. Both dropped the ball multiple times on our 2020 Ram 3500 purchase from the start..This is the 3rd RAM 3500 we've purchased from Salesman Jay Asbury. Both dropped the ball multiple times on our 2020 Ram 3500 purchase from the start..This is the 3rd RAM 3500 we've purchased from Dave Smith in the last 5 years. This was by far the worst experience hands down..We've had the truck for 3 weeks and still don't even have a window temp tag.. Zero communication from the start, constant excuses about phone service and email issues.. Vehicle showed up with finger prints and dirty rear carpet, charged an extra 150 for hand sealant.. Factory blue pen marks are still all over the body panels.. They didn't buff/seal/wax anything.. Botched addresses on paperwork, papers never sent out when they said.. If you're going to sell a truck with $87100 MSRP, you think they'd at-least follow thru with a little give a xxxx.. I believe they created a new email address for the RAM survey to be sent to, very odd situation.. More
by C Lancaster
Employees Worked With
Cameron Mills
December 23, 2020
Undoubtedly the worst customer service I've ever received anywhere. Still waiting for help getting back the OR sales tax from a truck I didn't end up buying (because the dealer's communication was so poor an anywhere. Still waiting for help getting back the OR sales tax from a truck I didn't end up buying (because the dealer's communication was so poor and disjointed that I decided to buy elsewhere). I have called and emailed the salesman that I initially worked with (Price) and two managers (Willis and Colleen), and after more than a month and 10 attempts, still nothing. They also claim to be the best deal around, with prices "too low to list," but that's just advertising propaganda; they aren't a better deal than anywhere else, and the customer service is trash. Shop elsewhere. More
by AG1982
Employees Worked With
Price, Willis, Colleen
December 10, 2020
Thieves. Refusedv to refund a deposit on a new vehicle I could not purchase because of illness. Grayson was the salesperson and Tyson the manager. I will be taking them to court. They are owned by RJF Auto could not purchase because of illness. Grayson was the salesperson and Tyson the manager. I will be taking them to court. They are owned by RJF Auto of Texas and they have over 20 complaints on file with the BBB. More
by daniel.g.vogel
Employees Worked With
Grayson, Tyson
November 11, 2020
Very poor communications on recall. I bought a 2014 Silverado in September of 2019. I asked that all the updates and recalls be done before it was shipped to me and Sabastian the sales man said that th Silverado in September of 2019. I asked that all the updates and recalls be done before it was shipped to me and Sabastian the sales man said that the brake recall was done. I asked him at least 2 times via email, and also on the phone. The truck had been at their dealership for months before I purchased it via the internet. I got a notice from GM this last week that the recall was never done. I sent 3 requests to Dave Smith. A sales manager responded, and said He would work on it. I am still waiting for their reply to what my options are. A recall this important should have been done, especially in the time the truck was at the dealership. Shows they also drove it a few thousand miles, which is fine, but not to do the recall is unacceptable. I heard so much good about them and decided to give them a try. This is the last vehicle my family will by from Dave Smith. Salesman was not honest at all to move a vehicle. Lied at least 3 times to me. More
by perkynome
Employees Worked With
Sebastian
