
Dave Smith Motors
Kellogg, ID
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1,066 Reviews of Dave Smith Motors
Evan Lewis , our Sales person went over and beyond his duties and found the exact Truck we wanted. Evan especially put up with my husband’s million questions and made sure we were completely satisfied and duties and found the exact Truck we wanted. Evan especially put up with my husband’s million questions and made sure we were completely satisfied and understood everything that was happening as it happened. JC (service) was a delight and also went over and beyond his duties keeping us updated as to where the truck was with preparing it for us. It was a pleasure to meet and work with both men and making our experience a delight!!!! I HIGHLY recommend this dealership with all your vehicle needs. It was nice to see everyone working together to provide an excellent and smooth experience. Thank you to all! We love the 2021 Dodge Ram 2500 Truck! Adam Still (Judy) More
Tiny Winegar was my salesman for my jeep, and he was the BEST! He was incredibly helpful and super patient. He stayed professional throughout the whole day and was an awesome salesman. He got us an amazing BEST! He was incredibly helpful and super patient. He stayed professional throughout the whole day and was an awesome salesman. He got us an amazing deal on a 2020 jeep. Incredibly nice, patient, and kind. Absolutely the BEST! 10:10 recommend Tiny Winegar! More
Disappointed with sales-manager Cameron Mills and Salesman Jay Asbury. Both dropped the ball multiple times on our 2020 Ram 3500 purchase from the start..This is the 3rd RAM 3500 we've purchased from Salesman Jay Asbury. Both dropped the ball multiple times on our 2020 Ram 3500 purchase from the start..This is the 3rd RAM 3500 we've purchased from Dave Smith in the last 5 years. This was by far the worst experience hands down..We've had the truck for 3 weeks and still don't even have a window temp tag.. Zero communication from the start, constant excuses about phone service and email issues.. Vehicle showed up with finger prints and dirty rear carpet, charged an extra 150 for hand sealant.. Factory blue pen marks are still all over the body panels.. They didn't buff/seal/wax anything.. Botched addresses on paperwork, papers never sent out when they said.. If you're going to sell a truck with $87100 MSRP, you think they'd at-least follow thru with a little give a xxxx.. I believe they created a new email address for the RAM survey to be sent to, very odd situation.. More
Undoubtedly the worst customer service I've ever received anywhere. Still waiting for help getting back the OR sales tax from a truck I didn't end up buying (because the dealer's communication was so poor an anywhere. Still waiting for help getting back the OR sales tax from a truck I didn't end up buying (because the dealer's communication was so poor and disjointed that I decided to buy elsewhere). I have called and emailed the salesman that I initially worked with (Price) and two managers (Willis and Colleen), and after more than a month and 10 attempts, still nothing. They also claim to be the best deal around, with prices "too low to list," but that's just advertising propaganda; they aren't a better deal than anywhere else, and the customer service is trash. Shop elsewhere. More
Thieves. Refusedv to refund a deposit on a new vehicle I could not purchase because of illness. Grayson was the salesperson and Tyson the manager. I will be taking them to court. They are owned by RJF Auto could not purchase because of illness. Grayson was the salesperson and Tyson the manager. I will be taking them to court. They are owned by RJF Auto of Texas and they have over 20 complaints on file with the BBB. More
Very poor communications on recall. I bought a 2014 Silverado in September of 2019. I asked that all the updates and recalls be done before it was shipped to me and Sabastian the sales man said that th Silverado in September of 2019. I asked that all the updates and recalls be done before it was shipped to me and Sabastian the sales man said that the brake recall was done. I asked him at least 2 times via email, and also on the phone. The truck had been at their dealership for months before I purchased it via the internet. I got a notice from GM this last week that the recall was never done. I sent 3 requests to Dave Smith. A sales manager responded, and said He would work on it. I am still waiting for their reply to what my options are. A recall this important should have been done, especially in the time the truck was at the dealership. Shows they also drove it a few thousand miles, which is fine, but not to do the recall is unacceptable. I heard so much good about them and decided to give them a try. This is the last vehicle my family will by from Dave Smith. Salesman was not honest at all to move a vehicle. Lied at least 3 times to me. More
Had a great experience here buying my new Ram 2500.Went Had a great experience here buying my new Ram 2500. Went here looking for a new work truck and my salesman found me the right truck and everything I Had a great experience here buying my new Ram 2500. Went here looking for a new work truck and my salesman found me the right truck and everything I needed right away! More
I was so happy visiting Dave smith last week to pick up my new jeep. Every person I spoke to was extremely welcoming and professional. My salesman communicated everything we were doing very clearly to me a my new jeep. Every person I spoke to was extremely welcoming and professional. My salesman communicated everything we were doing very clearly to me and I couldn't be more sure that I want to buy my next vehicle from them again. More
HORRIBLE customer care. I bought a 50k car from them on the promise they would replace the windshield. They went back on that when i had to re schedule the install and refused to replace it. I will NEVER g the promise they would replace the windshield. They went back on that when i had to re schedule the install and refused to replace it. I will NEVER give them or my families (who have bought countless trucks from them) ever again. More
Avoid this place like the plague! These guys sold me a truck that only had 40k miles on it for a price tag of 28k. The motor blew up 6 months later and will now cost me 10k to fix. Dave Smith Motors will truck that only had 40k miles on it for a price tag of 28k. The motor blew up 6 months later and will now cost me 10k to fix. Dave Smith Motors will not stand behind their vehicles and won’t help in any way. They said it’s all on me for not buying their warranty. Funny story on that, their finance guy marked up their warranty over 1k when he initially sold it to me at a price tag of $3200. Once I found that out, I cancelled it the next day. He proves my point that he took advantage of me to begin with when he says “actually I can get you that same warranty for $2200 instead”. I was shocked at this and took a hard pass. That left a pretty bad taste in my mouth. Snake oil salesman and not doing the right thing here. I’d rather stab my eye with a fork than deal with this disgusting dealership again! More