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Dave Smith Motors
Kellogg, ID
1,067 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,067 Reviews of Dave Smith Motors
February 19, 2021
Terrible service from younger sales man Andrew. Looked into buying a cheap project van, which I bought from they’re competitors a couple days later. A week after fact Andrew finally found time to reply an into buying a cheap project van, which I bought from they’re competitors a couple days later. A week after fact Andrew finally found time to reply and I told him the service was a joke and he responded in text with a insult. Way to hire Dave More
by Kmarsteen73
Employees Worked With
Paul Nadler, Scott Johnson
February 10, 2021
Evan Lewis , our Sales person went over and beyond his duties and found the exact Truck we wanted. Evan especially put up with my husband’s million questions and made sure we were completely satisfied and duties and found the exact Truck we wanted. Evan especially put up with my husband’s million questions and made sure we were completely satisfied and understood everything that was happening as it happened. JC (service) was a delight and also went over and beyond his duties keeping us updated as to where the truck was with preparing it for us. It was a pleasure to meet and work with both men and making our experience a delight!!!! I HIGHLY recommend this dealership with all your vehicle needs. It was nice to see everyone working together to provide an excellent and smooth experience. Thank you to all! We love the 2021 Dodge Ram 2500 Truck! Adam Still (Judy) More
by stillbiga
Employees Worked With
Evan Lewis (Sales) and JC (service)
January 05, 2021
Tiny Winegar was my salesman for my jeep, and he was the BEST! He was incredibly helpful and super patient. He stayed professional throughout the whole day and was an awesome salesman. He got us an amazing BEST! He was incredibly helpful and super patient. He stayed professional throughout the whole day and was an awesome salesman. He got us an amazing deal on a 2020 jeep. Incredibly nice, patient, and kind. Absolutely the BEST! 10:10 recommend Tiny Winegar! More
by Cash
Employees Worked With
Tiny Winegar, Joe Skore.
January 05, 2021
Disappointed with sales-manager Cameron Mills and Salesman Jay Asbury. Both dropped the ball multiple times on our 2020 Ram 3500 purchase from the start..This is the 3rd RAM 3500 we've purchased from Salesman Jay Asbury. Both dropped the ball multiple times on our 2020 Ram 3500 purchase from the start..This is the 3rd RAM 3500 we've purchased from Dave Smith in the last 5 years. This was by far the worst experience hands down..We've had the truck for 3 weeks and still don't even have a window temp tag.. Zero communication from the start, constant excuses about phone service and email issues.. Vehicle showed up with finger prints and dirty rear carpet, charged an extra 150 for hand sealant.. Factory blue pen marks are still all over the body panels.. They didn't buff/seal/wax anything.. Botched addresses on paperwork, papers never sent out when they said.. If you're going to sell a truck with $87100 MSRP, you think they'd at-least follow thru with a little give a xxxx.. I believe they created a new email address for the RAM survey to be sent to, very odd situation.. More
by C Lancaster
Employees Worked With
Cameron Mills
December 23, 2020
Undoubtedly the worst customer service I've ever received anywhere. Still waiting for help getting back the OR sales tax from a truck I didn't end up buying (because the dealer's communication was so poor an anywhere. Still waiting for help getting back the OR sales tax from a truck I didn't end up buying (because the dealer's communication was so poor and disjointed that I decided to buy elsewhere). I have called and emailed the salesman that I initially worked with (Price) and two managers (Willis and Colleen), and after more than a month and 10 attempts, still nothing. They also claim to be the best deal around, with prices "too low to list," but that's just advertising propaganda; they aren't a better deal than anywhere else, and the customer service is trash. Shop elsewhere. More
by AG1982
Employees Worked With
Price, Willis, Colleen
December 10, 2020
Thieves. Refusedv to refund a deposit on a new vehicle I could not purchase because of illness. Grayson was the salesperson and Tyson the manager. I will be taking them to court. They are owned by RJF Auto could not purchase because of illness. Grayson was the salesperson and Tyson the manager. I will be taking them to court. They are owned by RJF Auto of Texas and they have over 20 complaints on file with the BBB. More
by daniel.g.vogel
Employees Worked With
Grayson, Tyson
November 11, 2020
Very poor communications on recall. I bought a 2014 Silverado in September of 2019. I asked that all the updates and recalls be done before it was shipped to me and Sabastian the sales man said that th Silverado in September of 2019. I asked that all the updates and recalls be done before it was shipped to me and Sabastian the sales man said that the brake recall was done. I asked him at least 2 times via email, and also on the phone. The truck had been at their dealership for months before I purchased it via the internet. I got a notice from GM this last week that the recall was never done. I sent 3 requests to Dave Smith. A sales manager responded, and said He would work on it. I am still waiting for their reply to what my options are. A recall this important should have been done, especially in the time the truck was at the dealership. Shows they also drove it a few thousand miles, which is fine, but not to do the recall is unacceptable. I heard so much good about them and decided to give them a try. This is the last vehicle my family will by from Dave Smith. Salesman was not honest at all to move a vehicle. Lied at least 3 times to me. More
by perkynome
Employees Worked With
Sebastian
November 05, 2020
Had a great experience here buying my new Ram 2500.Went Had a great experience here buying my new Ram 2500. Went here looking for a new work truck and my salesman found me the right truck and everything I Had a great experience here buying my new Ram 2500. Went here looking for a new work truck and my salesman found me the right truck and everything I needed right away! More
by Northidaholandcare
Employees Worked With
Joshua Asbury
November 03, 2020
I was so happy visiting Dave smith last week to pick up my new jeep. Every person I spoke to was extremely welcoming and professional. My salesman communicated everything we were doing very clearly to me a my new jeep. Every person I spoke to was extremely welcoming and professional. My salesman communicated everything we were doing very clearly to me and I couldn't be more sure that I want to buy my next vehicle from them again. More
by Isabella finnigan
Employees Worked With
Jay
November 02, 2020
HORRIBLE customer care. I bought a 50k car from them on the promise they would replace the windshield. They went back on that when i had to re schedule the install and refused to replace it. I will NEVER g the promise they would replace the windshield. They went back on that when i had to re schedule the install and refused to replace it. I will NEVER give them or my families (who have bought countless trucks from them) ever again. More
by Mal sol
Employees Worked With
Kyle in sales. Horrible customer service , Josh Schluter
