Dave Smith Motors

Good Value/Easy purchase experience My 2018 Chevrolet Duramax 2500 is the 4th vehicle that I have purchased at DSM. Once again the trade/purchase experience went very smoothly and as pla My 2018 Chevrolet Duramax 2500 is the 4th vehicle that I have purchased at DSM. Once again the trade/purchase experience went very smoothly and as planned.....no surprises. The financial savings were more than enough to make the 800 round mile trip from my home worthwhile. Both Shelly Dahl and Riley Sherwood were well informed and made the entire process a pleasure. I will return to DSM when I next need a vehicle. To me that is the best compliment I can give!😎 More

Travis Newell did an amazing job. Travis Newell did an amazing job getting me into my new truck. I had a wonderful car buying experience and I would recommend Travis to all of my frie Travis Newell did an amazing job getting me into my new truck. I had a wonderful car buying experience and I would recommend Travis to all of my friends. More

Great process of finalizing purchase, vehicle instruction Great purchase, happy with truck, orientation and the instructions for it. I ordered it before traveling to Kellogg and it could not have been easier. Great purchase, happy with truck, orientation and the instructions for it. I ordered it before traveling to Kellogg and it could not have been easier. More

Great Pricing and even better Service! Dave Smith Motors has this down to a science! One associate did a lot of searching for me, sending me options based on my preferences. As much of the Dave Smith Motors has this down to a science! One associate did a lot of searching for me, sending me options based on my preferences. As much of the trade in work and financing was done ahead of time so my file was complete when I walked in the door. I wish I could have been out of there under the 2.5 hours it took but the process ran very smoothly for a Saturday pick up. More

Easy process Travis Newell did an awesome job to make the car buying process successful. This was my first experience and couldn't have been happier. He was very k Travis Newell did an awesome job to make the car buying process successful. This was my first experience and couldn't have been happier. He was very kind, not pushy, had a lot of knowledge, and followed through with all the process. I would highly recommend him to others. More

Great visit and sale. Thanks Bought a Silverado 2500. Review only allows dodge or Ram or Jeep. Like GM products. Love this truck. Brand loyalty is important to me. Thanks. Bought a Silverado 2500. Review only allows dodge or Ram or Jeep. Like GM products. Love this truck. Brand loyalty is important to me. Thanks. More

OK, with the exception of the trade in experiance OK, Warren did a nice job, knowledgeable on the Ram truck, the trade in experience didn't go as planned and I feel it was set up in advance to reduce OK, Warren did a nice job, knowledgeable on the Ram truck, the trade in experience didn't go as planned and I feel it was set up in advance to reduce the value of my trade leaving me with little option to refute their so called mechanical evaluation being 400 miles away from home. Lin stated I would get the remaining of what ever amount came in above the trade value at auction but no known way to find to that value. More

Burning the midnight oil! Leah and Ash bent over backwards to accommodate me and my traveling situation to ensure I went home LATE that night with my new Ram! I've bought a few Leah and Ash bent over backwards to accommodate me and my traveling situation to ensure I went home LATE that night with my new Ram! I've bought a few vehicles in my lifetime and never have I ever been treated this well. The entire process from beginning to end was TRULY HASSLE FREE! Thank you guys! More

customer service is a joke Their "customer service" is xxxxxxxx! Have to sit in their lobby for over 4 hrs just to sign papers, by the time you actually get your car its dark. S Their "customer service" is xxxxxxxx! Have to sit in their lobby for over 4 hrs just to sign papers, by the time you actually get your car its dark. So when you get home & notice the next day that there are some issues, they tell you that your screwed & will not take care of you. So before you leave the lot, regardless of anything, make sure you go over your vehicle with a fine tooth comb. The only customer satisfied remarks they want is 100%, anything else you give them is xxxxxxxx (your screwed & will not get any help)! More

Genuine, honest, goes the extra mile. I have been to many car dealerships in my time and this one is definitely the best. For the first time I got the feeling my salesman, sales manager, a I have been to many car dealerships in my time and this one is definitely the best. For the first time I got the feeling my salesman, sales manager, and finance manager were trying to help me. Other dealerships have always made me feel like they were just trying to get one over on me to see how much money they could squeeze from me. Dave Smith was different in that they tried and succeeded in following the golden rule of, "treat others the way you want to be treated." Dave Smith restored my faith that there are still good people in the world who just want to help people. Jackson Richey did a great job. Next time he is up for an increase in pay he should definitely receive one. More