Dave Smith Motors
Kellogg, ID
Filter Reviews by Keyword
By Type
1,061 Reviews of Dave Smith Motors
I've bought three vehicles from DSM in the past. Took my son there today to buy his first car. We started the process online and the salesman ( term I use loosely) would not answer out questions, sa Took my son there today to buy his first car. We started the process online and the salesman ( term I use loosely) would not answer out questions, said we just had to show up etc. Like most people going to DSM we live out of state so we wanted some questions answered prior to making the trip. Sounds reasonable, right? My son held a vehicle for $500 and he had his heart set on it so we went. Took a test drive and the guy rushed my son through looking at the car where he discovered issues with the car. The sakes guy tells him "We just make sure these things are running and that's it". They would not come down in price at all and only offered my son 6 gallons of gas if he were to purchase the vehicle. What a joke! I really couldn't get over how unprofessional the sales guy was. Apparently the company was sold about a year ago and does it ever show. Gone are the days where you could go into Dave Smith have a great day ( even a free lunch) get a quality vehicle sold to you by a PROFESSIONAL. And gone are the days when I will return to Dave Smith for a vehicle. Sad. More
I ordered a 2021 jeep last year from Joshua Asbury and he made the process so easy, stress free, and overall, such a fun experience. I would recommend him to anyone! Thanks josh!!! made the process so easy, stress free, and overall, such a fun experience. I would recommend him to anyone! Thanks josh!!! More
O my! This was the easiest purchasing I have ever done in my life. Ed and the financing team was Amazing! I will go back to them for future purchases. This was the easiest purchasing I have ever done in my life. Ed and the financing team was Amazing! I will go back to them for future purchases. More
2016 bought a jeep, as we're signing was asked several times about buying an extended warranty told him no. Then he told us about a buy back warranty, said if you don't use it you get your money back. Thi times about buying an extended warranty told him no. Then he told us about a buy back warranty, said if you don't use it you get your money back. This warranty was 2500.00 dollars of which we would get back 2450.00. Flash forward 6 years and didn't use the warranty filled out all the paper work, jumped through all the hoops turned in said paper work and was told it would be 3 months to get money. That was almost a year ago now and no money. Contacted Dave Smith several times with the same answer the company that they work with is behind in the payments. So we tried to call and e-mail this company that Dave Smith gave us phone number and email for, no answer no call backs no emails back. Now When we contact Dave Smith all we get is we don't know. So buyer beware if Dave Smith is still pushing this warranty tell them to go pound sand. More
Elmer was very helpful and willing to do whatever it took to find me a vehicle. It was very easy to get a hold of him and I never felt pressured into buying something I didn't need. Plus Dave Smith Motors ac to find me a vehicle. It was very easy to get a hold of him and I never felt pressured into buying something I didn't need. Plus Dave Smith Motors actually has stock of trucks and is not marking them up! What a plesant surprise these days. Even though I am in WA state, I will reach out to Elmer and Dave Smith Motors in the future for my next truck! More
The whole process was smooth from start to finish, my sales person Elmer Like was great and kept me up to date through the orderig process! 10 starts. sales person Elmer Like was great and kept me up to date through the orderig process! 10 starts. More
Put a deposit on a new GMC Sierra AT4 diesel truck. 2 weeks later I call for an update and the salesman, James Apperson tells me there was a mistake and the truck was never available. Tried to speak with weeks later I call for an update and the salesman, James Apperson tells me there was a mistake and the truck was never available. Tried to speak with a manager, no luck. So now I have no truck AND no deposit money. Absolutely disgusting Update....Spoke with a manager, Jay Asbury and he's working on finding a different truck. We'll see what happens More
Just wanted to say thank you to Eric Brainard for helping me to build and receive my new 3500 Big Horn. Eric and the team at Dave Smith helped me all the way from build to receiving my new truck, answering a me to build and receive my new 3500 Big Horn. Eric and the team at Dave Smith helped me all the way from build to receiving my new truck, answering any and all questions I had along the way. I added a lot of extras both with the build and then after when my truck was in Kellogg, Id. All of this was done in a very professional manner, everyone was great to work with. They all cared about me and my purchase. Eric called me back to ensure that everything was satisfactory and wanted to know how I was doing and what I thought of my new Truck. I can't say enough great things about purchasing a vehicle at this Dealership. This is my second purchase with Dave Smith, I Highly recommend them to all. I will purchase my next vehicle from Dave Smith Motors. More
DSM makes the buying process super smooth, easy and fast! Our family has purchased 4 new and 1 used vehicle from them and each experience has been GREAT!!! Our favorite sales guy is Elmer Like! He's so he Our family has purchased 4 new and 1 used vehicle from them and each experience has been GREAT!!! Our favorite sales guy is Elmer Like! He's so helpful, cheerful and goes out of his way to make sure everything is taken care of in a timely manner. Highly recommend him! Tamara in the tire shop is awesome too!!! More
I am so happy with my experience with Dave Smith! I reached out about a month ago searching for a specific type of vehicle for my lifestyle. Wyatt Thomas did an amazing job finding me exactly what I ne reached out about a month ago searching for a specific type of vehicle for my lifestyle. Wyatt Thomas did an amazing job finding me exactly what I needed and made this experience very enjoyable. I valued his attentiveness and attention to detail during the search. Thank you so much! Also thank you to Ridge and Janet in finance. You two made the process go smoothly and without stress. I will be a returning customer. More