Dave Smith Motors

I just want to thank Caleb and Noah for the amazing service and support. They were wonderful helping me with a last minute add on. I have never had such a great experience with any dealership, as I had service and support. They were wonderful helping me with a last minute add on. I have never had such a great experience with any dealership, as I had today!! I would recommend Caleb as a salesperson any time. He never pressured me at any time and helped me with everything I needed. Noah was great at getting all the accessories I wanted even at the last moment. Overall the best dealership I have ever worked with!! More

I bought a 2012 Jeep Grand Cherokee and only owned it for 3 months. It has been in the shop the whole time. It's ridiculous for a vehicle I purchased that was Certified Pre Owned 3 months. It has been in the shop the whole time. It's ridiculous for a vehicle I purchased that was Certified Pre Owned More

Heard of such great deals. Contacted them about a Ram 1500. After 3 people contacted me without any single piece of data about the Ram I asked about, I finally settled on one. Contacted them about a Ram 1500. After 3 people contacted me without any single piece of data about the Ram I asked about, I finally settled on one. They said it had a deposit, as did every other one I asked about. I then reverted to asking about pricing philosophy and they said they sell at MSRP or slightly more. I can go to a local dealer and save a few thousand. Why work with a dealer so remote? What is my incentive? Zero incentive, that's what. When I told them that they got very defensive and told me they were the #1 Ram dealer in the USA. How? I have no clue. they said they would match any dealer and slightly beat them. Wow... for a 5 hours of travel each way. I have to do negotiating work for them? Give me a break. No better than any other dealer you drive to. I bought locally and saved $7500 off MSRP More

Don’t trust Dave Smith of Kellog Idaho. They stole my $500 deposit that they requested to hold a truck for me then when I wouldn’t agree to their 9.9% interest on their $72,000 truck the They stole my $500 deposit that they requested to hold a truck for me then when I wouldn’t agree to their 9.9% interest on their $72,000 truck they refused to return my $500 deposit. I purchased another truck at another dealership for 2.4% interest. Because of their dishonesty and Greed I’ll never trust or ever buy another truck from Dave Smith of Kellog Idaho. More

Purchased Chevrolet 2500 last month and am really pleased with my experience. The truck looks great thanks to Micah in the accessory department, He guided me to some excellent choices. Also our salesman Darr with my experience. The truck looks great thanks to Micah in the accessory department, He guided me to some excellent choices. Also our salesman Darrel was great. Very efficient. More

I filed a complaint with the Better Business Bureau (BBB) in an attempt to have a deposit refunded to me. Dave Smith Motors responded to my complaint with the following reply: "After going through Mr. Bob in an attempt to have a deposit refunded to me. Dave Smith Motors responded to my complaint with the following reply: "After going through Mr. Bob Xxxxxxxx's file...It is clear that the customer did not sign the non-refundable deposit for order form that the salesperson is required to have in a customers file. Mr. Xxxxxxx's file will now go to our accounting department, and a $1000 check will be mailed out and his credit card will be refunded $1000 as well. Hopefully Mr. Xxxxxxx will not let one persons actions reflect poorly on our entire company". Shortly thereafter they sent a credit for the charge portion only to pull it back and trigger the dispute process between Dave Smith Motors and my Bank. My Bank was able to credit my account but it took nearly a month to do so. They never sent the check as promised in their reply to the BBB. It's my opinion, based on this experience, that they sent the initial credit as an act of deception in order to show a satisfactory resolution to the BBB complaint. It's been almost 2 months since the check was promised. My mistake was trusting that Dave Smith Motors would make good on their word and that's clearly not the case. I would strongly encourage anyone looking to purchase a vehicle to do it elsewhere. More

caleb was amazing as a salesman to work with this is my 2nd jeep and there going to be my go to place for jeeps for now on thanks 2nd jeep and there going to be my go to place for jeeps for now on thanks More

micah and bobby in the accessories dept. was amazing to work with, helped me a lot with piecing together my 392 with lots of goodies was amazing to work with, helped me a lot with piecing together my 392 with lots of goodies More

Very deceptive sales practices and customer service. Would NEVER recommend buying anything from them ever again. We bought a new Pacifica years ago, and we’re pushed into their extended warranty (which Would NEVER recommend buying anything from them ever again. We bought a new Pacifica years ago, and we’re pushed into their extended warranty (which we never buy) but we’re repeatedly assured that it had a no nonsense buy back guarantee. Fast forward 4 years later, and we are out the $3,000 for the buyback because the third party underwriter is a scam artist, and Dave Smith has rung their hands of any accountability in the process. They gladly convinced us to spend thousands of dollars on something that we’re now getting screwed on. They won’t return phone calls, and clearly have no intention of helping reimburse the hundreds of customers who got fleeced by this shady scam. We’re contemplating consulting with an attorney, but regardless of the outcome, Dave Smith Motors will never get business from us again, and I will make sure to tell everyone I know about their shady business practices. More

I wanted a new truck so I contacted dave smith and had a good experience with the sales person (Kourtney) got me the truck I wanted, it just took some time for it to come in. When I went to go look at the t good experience with the sales person (Kourtney) got me the truck I wanted, it just took some time for it to come in. When I went to go look at the truck and pick it up I had the financing already done through them, or so they told me, after picking up my new vehicle I noticed I never received any financing paper work after three weeks so I called them. The story from them was they dropped the ball and would make the first payment because of there mistake they call me and tell me I owe them the money for that first payment! This was 6 months after the deal was done!!! So I paid it. The point of this review is to point out there problems. When someone purchase’s a vehicle the deal should be done not calling six months later and saying there was a mistake and now they need it taken care of!! This is terrible service!!! It’s like no one in finance know what they are doing, I own a business and if I called one of my customers months after a deal was done and asked for more money I’m sure I wouldn’t be in business much longer!! Dave smith get your stuff together!!! I feel you actually owe me that money back!! More