Dave Smith Motors

I didn't test drive the vehicle before purchasing it, unfortunately. However, as soon as I drove the truck home, I noticed it was pulling to the passenger side. I immediately contacted the sales rep, wh unfortunately. However, as soon as I drove the truck home, I noticed it was pulling to the passenger side. I immediately contacted the sales rep, who told me I could take it to any dealer. Despite my request to bring it back to him, he never responded. I took the truck to Lithia, where they said they performed an alignment and told me it was good to go. When I picked it up, the issue persisted. I called on my way home, and Justin, the service advisor, mentioned they had been having problems with the alignment rack and were expecting a technician to fix it the following week. Not wanting to wait, I took the truck to a reputable alignment shop. They inspected it and said it was fine. I returned to Lithia and explained that the alignment rack likely wasn't the issue and that something more serious was wrong. They inspected the truck and concluded that the axle welds were off, so they ordered a new axle. After several weeks of waiting and follow-ups, they installed the new axle, but the truck still pulled to the passenger side. They then replaced the steering gearbox, but the issue persisted. They mentioned having an "old timer" look at the alignment, but even after that, the problem remained. They decided to bring in a specialist from Billings, which took several months. After the specialist aligned the truck to 2025 specs, it still pulled to the passenger side. I asked to see the specs but have received no documentation and continue to be given the runaround. Since then, I've test-driven other new trucks, which don't have this issue, and my 2018 model doesn't either Went through arbitration and they stated the Truck hasn't seen the dealer enough times despite sitting to in parking lot 83 days to get fixed. I reached out to Dave Smith a bunch and never got a response after purchased. Us Customer care did nothing More

I've bought 9 vehicles from this dealership. You can trust James Apperson, salesman and Dukr Alleman finance officer, to give you a smooth and relaxing buying experience. You can trust James Apperson, salesman and Dukr Alleman finance officer, to give you a smooth and relaxing buying experience. More

Do not do business with. Fraudulent people. Will not make it right. Stay away please Fraudulent people. Will not make it right. Stay away please More

Bought a new Jeep Cherokee Overland. No disclosure of electrical problem, they put in a new battery a few weeks before we purchased, a few weeks later it wouldn’t start, towed out of ou No disclosure of electrical problem, they put in a new battery a few weeks before we purchased, a few weeks later it wouldn’t start, towed out of our garage. They wanted me to take it to a different Jeep dealer. A few weeks old with just a few hundred miles on it. After a month of arguing we took a buyout and lost several thousand. They assured us we would get our money back and then a few days later said NO because we licensed the car and now a used car. The details would take too long to itemize, bottom line they represent the worst of dealerships. We had purchased before they were bought out by Sonic Motors out of Charlotte NC. Not the same company! Car nearly ran out of gas on way home and they forged my signature on evaluation. More

They will not remove me from their advertising email list. Their junk email requires that I mail via usps a letter requesting removal. I did, yet the emails continue. list. Their junk email requires that I mail via usps a letter requesting removal. I did, yet the emails continue. More

This dealership is the worse ever to deal with. My friend bought a brand new Dodge hornet and got 100 miles out of town and completely died. Had to wait for hours to get a tow truck out there. At t My friend bought a brand new Dodge hornet and got 100 miles out of town and completely died. Had to wait for hours to get a tow truck out there. At this point they do not want the vehicle and nor would i and they told him once you drive it off the lot it is not our problem. I under stand if it was a used car sold as is but this one brand new and as of now only has 146 miles on it. So now they are out all the money for a rental car, hotel and time getting from Havre to back there. They do not have have a car to do it in. The GM there told them it is not there problem and should have bought the extended warranty. I will make sure everyone knows this is the worst dealership in the world!!!!! More

JR SOPER my salesmen Great! so helpful..Paid attention to detaill ...I Love my used but new to me Jeep Wrangler SooooHappy!!!! so helpful..Paid attention to detaill ...I Love my used but new to me Jeep Wrangler SooooHappy!!!! More

Spent 2 days trying to get a price in a truck, I was questioned about phone number, zip code, email, when I to come for a test drive. I even had the vin number on the truck I wanted. I explained to questioned about phone number, zip code, email, when I to come for a test drive. I even had the vin number on the truck I wanted. I explained to Swanny that I have test driven an exact same truck, all I wanted was a price, he couldn’t do that, excuse after excuse, and still no price given. Price on their website was crossed out, I was told to purchase a truck elsewhere, what kind of dealership won’t answer a simple question. I hope the dealership appreciates his eagerness to make a cash sale, because I will spend my money at another dealership! More

I have recently purchased a vehicle from Dave Smith Motors and I will never buy another vehicle any place else other than Dave Smith Motors. I would like to thank Gloria Vanden Bosch, Ridge Yearout, J. Motors and I will never buy another vehicle any place else other than Dave Smith Motors. I would like to thank Gloria Vanden Bosch, Ridge Yearout, J.C. Clark and mark who I believe sits right behind J.C for there help going above and beyond to help me with any and all questions and helping to make my car buying experience exceptional. Thank you guys from the bottom of my heart. More

Great customer care with Jay Asbury. Everything simple.All done over the phone. Perfect GMC 2500 Denali. Fast processing. Taken to Montana . Tax savings accomplished easily. Will return Everything simple.All done over the phone. Perfect GMC 2500 Denali. Fast processing. Taken to Montana . Tax savings accomplished easily. Will return again for future sales. More