Dave McDermott Chevrolet
East Haven, CT
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70 Reviews of Dave McDermott Chevrolet
Never go here, EVER. My wife's 2011 Equinox was purchased here as "certified" used. There was an overheating issue. She brought it to closest garage which was a Meineke an My wife's 2011 Equinox was purchased here as "certified" used. There was an overheating issue. She brought it to closest garage which was a Meineke and they informed her it was a broken balance chain. This is a covered GM repair for this type of 4cylinder engine. Not a recall, a "service bulletin". So, she brought it to McDermott for repair. Service proceeded to tell it wasn't the balance chain but instead a blown head gasket. They took 2 weeks to "fix" it and when they were putting it all back together, found the broken balance chain and replaced it, still charging us the $2k for the "blown" head gasket even though the broken balance chain was CLEARLY the reason for the overheating. Of course, we knew none of this until after the vehicle was finally ready and my wife picked it up. Now all of a sudden, they don't know our names and don't return calls or emails. I'm going to post this review on every media outlet that takes reviews of car dealerships. Not only should you not buy a vehicle from McDermott, you shouldn't use their service department either! More
Professional service Very happy to recommend this dealership. They are courteous and attentive to detail. The shop area is clean and the waiting area is Stocked wi Very happy to recommend this dealership. They are courteous and attentive to detail. The shop area is clean and the waiting area is Stocked with coffee and cold drinks. More
An absolute delightful experience Honesty, integrity, responsiveness to my needs/wants. Everyone involved with the Sales process were true professionals I definitely will purchase Honesty, integrity, responsiveness to my needs/wants. Everyone involved with the Sales process were true professionals I definitely will purchase additional vehicles from this dealership in the future More
Routine & Recall My name is Judy Gomez and my mother Ada is the co-signed on my vehicle. Anyway car was brought in for general maintenance and also for a recall issue My name is Judy Gomez and my mother Ada is the co-signed on my vehicle. Anyway car was brought in for general maintenance and also for a recall issue which was taken care of on the same day. Although the wait time was longer than expected, work was completed within timeframe given to me. Once done, car was washed and vacuumed. Service was great. More
oil changes and transmission service is very good due to what you want fixing etc. brakes transmission service and oil changes joe cetta and I think mike brown and all the servic service is very good due to what you want fixing etc. brakes transmission service and oil changes joe cetta and I think mike brown and all the service managers More
Avoid Mike Brown at all costs Called the dealer to test drive a car and was put in touch with Mike Brown. He said he would check the inventory for the car I was looking for and too Called the dealer to test drive a car and was put in touch with Mike Brown. He said he would check the inventory for the car I was looking for and took my contact info to call back. Never heard from him. I called the dealer a few days later and they asked if I had been working with anyone specifically, so they put me in touch with Mike again. He told me the car I wanted was available and we set up a time for me to come in over the weekend. When I came to the dealer at the date/time we agreed on, he told me the car had been sold 2 days ago... More
Great Experience I came into McDermott Chevrolet knowing that my situation was going to be a challenge. The guys at McDermott were able to get me into a great new car I came into McDermott Chevrolet knowing that my situation was going to be a challenge. The guys at McDermott were able to get me into a great new car (to my surprise. lol) Jake and Rob L. were outstanding. I'm recommending the dealership to my friends and family. Thanks again. More
Continued Escellence Prompt, courteous and friendly service. Interacted with a wide variety of friendly McDermott employees including Mark Seibert, Steve Franklin, Joe Cet Prompt, courteous and friendly service. Interacted with a wide variety of friendly McDermott employees including Mark Seibert, Steve Franklin, Joe Cetta as well as Mark Exblade. More
GREAT JOB Staff was friendly and welcoming. Service took less time than i predicted. Waiting area was clean and comfortable. I purchased my last SUV more than Staff was friendly and welcoming. Service took less time than i predicted. Waiting area was clean and comfortable. I purchased my last SUV more than 10 years ago and returned last year to make another purchase. Family and friends alike shop here and I will continue to recommend friends. More