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Darrell Waltrip Subaru

Franklin, TN

4.9
282 Reviews

1450 Murfreesboro Rd

Franklin, TN

37067

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282 Reviews of Darrell Waltrip Subaru

March 13, 2023

Excellent sales team and excellent auto dealership. No high pressure sales. A family type atmosphere. More

by Happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Smallwood, Jimmy Harris
Mar 14, 2023 -

Darrell Waltrip Subaru responded

Hi Happy, thanks for your praise and kind comments about our team. We appreciate the 5-stars and your recommendation. Have a great day!

March 12, 2023

The best experience ever with buying a new car. Salesperson Randy Putman was an excellent salesperson - he answered all my questions and was very professional and helpful. Jimmy Harris, in Financ More

by liselise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Putman, Molly Hohensee, Jimmy Harris
Mar 14, 2023 -

Darrell Waltrip Subaru responded

Hi Liselise, thanks for your praise and kind comments about our team. We're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Subaru. Have a wonderful day!

March 09, 2023

Everyone was SO FRIENDLY and helpful! They had me in and out in a little over 1 hour. Best car-buying experience I've ever had. More

by Kailabelt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Goyer 5*, mr. Britton 5*
Mar 11, 2023 -

Darrell Waltrip Subaru responded

Hi Kailabelt, thank you for taking the time to leave a review for us at Darrell Waltrip Subaru. We're happy we could meet your expectations and we appreciate your kind comments about Michaell Goyer and Chris Brittain. Have a wonderful day!

December 18, 2022

They always more than meet my needs,especially Derek. Please reward your great employees, Thanks More

by Evevila1667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 18, 2022 -

Evevila1667 responded

Derek was more than helpful in dealing with my Subaru being serviced. He went above and beyond my needs. Thanks

November 21, 2022

We were stranded tourists fromWisconsin on the way to Florida and were rear ended. Fabulous job of helping us make sure we could get back on the road safely despite their full schedule. Subaru’s are gr More

by Lindaamack2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Nov 23, 2022 -

Darrell Waltrip Subaru responded

Hi Lindaamack2, thank you for your kind review; we are happy to pass along your comments to Mason Boertman and the rest of the team here at Darrell Waltrip Subaru. Have a wonderful day!

October 14, 2022

Charlotte was amazing knowing I was t going to buy a car that day. She was very professional and personal able. Would definitely recommend going to see Charlotte Blackwell More

by girlfrnd15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 17, 2022 -

Darrell Waltrip Subaru responded

Hi Girlfrnd15, thanks for your praise and kind comments about Charlotte Blackwell. It will be a pleasure sharing your recommendation with Charlotte and the rest of the team. Have a wonderful day!

September 21, 2022

Mason Boertman, Service Advisor at DW Subaru Servicing, Franklin is the best. He always gives me excellent customer service and thorough explanations that answers all my questions or concerns. I highly rec More

by ettagilbert07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Boertman
Sep 23, 2022 -

Darrell Waltrip Subaru responded

Hi Ettagilbert07, your satisfaction is our top priority, and it is good to see such a nice review about Mason Boertman. Thank you for your patronage and recommending us to the world. Have a great day!

September 07, 2022

Rob was simply the best. He took great care of me and my car. Will go nowhere else but here to see him More

by pepperbikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Selph
Sep 09, 2022 -

Darrell Waltrip Subaru responded

Hi Pepperbikes, we really appreciate your feedback about Rob Selph. Thanks for the recommendation and have an amazing day!

July 22, 2022

Michael Goyer at DW Subaru in Franklin was a pleasure to work with! He made our experience so enjoyable and easy. After visiting several other dealerships with unimpressive customer service, we were blown a More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goyer
Jul 24, 2022 -

Darrell Waltrip Subaru responded

Hi Natalie, we're glad to hear you enjoyed your visit with Michael Goyer. Your recommendation means so much to us, and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 02, 2022

Darrell Waltrip Subaru has been servicing both our Subarus for over 10 years and we've purchased 2 of our cars from them and we wouldn't have our cars serviced anywhere else. Among the experiences we' More

by jeffreytn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Allen, Bryan Bock, Jimmy Harris
Apr 05, 2022 -

Darrell Waltrip Subaru responded

Hi Jeffreytn2, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experiences here at Darrell Waltrip Subaru. Thank you again for taking the time to let us know how we did. We hope you have a great day!

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