Darrell Waltrip Subaru

Darrell Waltrip Subaru responded

Ted, thank you for the fantastic review! We're so glad Amanda was able to make your visit a great one by answering all of your questions and providing the helpful, knowledgeable service you deserve. We'll be sure to pass along your compliments to her! We appreciate you choosing Darrell Waltrip Subaru and hope to see you again soon!

Darrell Waltrip Subaru responded

Keith, thank you for the wonderful review! We're thrilled to hear that Brian was informative, professional, and courteous throughout your visit — that's exactly the level of service we strive to provide every day. We'll make sure Brian knows how much you appreciated him! We look forward to seeing you again at Darrell Waltrip Subaru!

Darrell Waltrip Subaru responded

Thank you so much for the kind words and perfect scores! We truly believe that every detail matters, and it's wonderful to know that our team's helpfulness, courtesy, and attention to detail have made a lasting impression. That consistent experience is something we work hard to deliver every single visit. We appreciate your loyalty and look forward to seeing you again at Darrell Waltrip Subaru!

Darrell Waltrip Subaru responded

Welcome to the Darrell Waltrip Subaru family, rbrasich, and thank you for the 5-star review! We're so glad your first maintenance visit was a great one. We put a lot of thought into making our waiting area a comfortable space, so it's wonderful to hear it made a difference during your visit. We hope every future trip feels just as smooth and efficient — we look forward to seeing you again!

Darrell Waltrip Subaru responded

S&J Stephens, thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that your experience with us — from the moment you walked in to your first service visit — was everything you hoped for and more. It means the world to us that Sonja Ray, Rodney, and Andrew each made such a positive impression. That "treated like family" feeling is exactly what we aim for, and it's incredibly rewarding to know our entire team delivered that from start to finish. We'll make sure to pass your kind words along to each of them! We're so glad you chose Darrell Waltrip Subaru for your Ascent and we look forward to continuing to take great care of you for years to come. Thank you again for the recommendation — it truly means everything to us!

Darrell Waltrip Subaru responded

Thelma, thank you so much for this wonderful review, and we are relieved to hear you are okay after your accident! It is heartwarming to know that Rob and Amanda were able to help keep you calm during such a stressful situation, and that Zach jumped in to get the parts ordered and your car on the path to being repaired. That kind of seamless teamwork across our sales, service, and parts departments is something we are truly proud of. We will make sure Rob, Amanda, and Zach all hear your kind words — they absolutely deserve the recognition. Wishing you a smooth and speedy repair, and we look forward to continuing to take care of you!

Darrell Waltrip Subaru responded

Tabitha, what an incredible compliment — thank you so much! Making every customer feel like the most important person in the building is truly the standard we strive for every single day, and it means the world to hear that our team consistently delivers that experience for you. We take a lot of pride in being knowledgeable, attentive, and keeping our customers in the loop, so your kind words genuinely make our day. We appreciate your continued trust in Darrell Waltrip Subaru and look forward to keeping that streak of excellent service going!