I am a proud Subaru owner and have been extremely satisfied with the reliability and performance of my vehicle. For all of my maintenance needs, I visit Darrell Waltrip Subaru, where I always request Peter Kotulsky for service. Peter is consistently kind, professional, and welcoming, always greeting customers with a warm smile. He keeps me well-informed about the progress of my vehicle, allowing me to plan my time accordingly. Peter's exceptional customer service makes each visit to the dealership a positive and pleasant experience. I highly recommend his service to anyone seeking quality care and attention.

My wife and I found a vehicle online and contacted the dealership, inquiring about the car. Their response was quick and efficient. We drove up to Franklin from Huntsville with the intention of purchasing the vehicle if everything lined up properly. Our initial POC was a gentleman named Boomer and he was great. When we got to the dealership he was with another customer and handed us off to Dani Johnson. Dani turned out to be a super star. She was very easy to work with and made the process fairly seamless. Her customer service is elite and she has a natural calmness about her that made the normally frustrating process almost enjoyable. The gentleman in the finance office was also very easy to work with. He explained things very clearly and succinctly. He answered our questions and eased our concerns. Overall it was a great experience. One that we were not expecting as the car buying process is never fun. Kudos to the team at Darrell Waltrip Subaru in Franklin, TN.

Excellent service from Rob; friendly, efficient, and professional. Come give them a go, you won't be disappointed!

This is an outstanding dealership, they always go above and beyond with all of my needs!

I purchased my vehicle at the Franklin dealership and I’ve always dealt with Rob. He is just the most professional person you could ever possibly work with. He cares so much about the client and making sure that everything is beyond what you expect. He has always kind and witty and besides having a fantastic personality, he is just a true professional cares about the client and you can really tell. I am so grateful I always get to work with him. He is the very best.‼️‼️‼️ always goes above and beyond which you can expect‼️‼️‼️ Rob is such a fantastic person and the epitome of the perfect service Advisor‼️‼️

Ellis and Rob are awesome! They always take great care of me! And always very fair