Darrell Waltrip Subaru

Bought our first 2024 Subaru Crosstrek Sport on August 11, 2023 through Mark Smallwood at Darrel Waltrip Subaru in Franklin, TN. Mark was very knowledgeable and made our visit to the dealership throughout 11, 2023 through Mark Smallwood at Darrel Waltrip Subaru in Franklin, TN. Mark was very knowledgeable and made our visit to the dealership throughout the whole car testing and buying process very easy, streamlined and fast! Loved our experience and will definitely recommend Mark and this dealership if you're looking for a new/used Subaru. The Boies Family love our new ride! More

I appreciated how I didn’t need to have the salesman ride along in the test drive so I could get a better feeling for the car. The entire process has been updated and streamlined as the documents could be el along in the test drive so I could get a better feeling for the car. The entire process has been updated and streamlined as the documents could be electronically signed and I was given a copy of the forms in a flash drive for my personal use. More

I visited Darrell Waltrip Subaru today, August 9, for an oil change. My service consultant, Peter Kotulsy, was most helpful, courteous, and polite. He made my experience very pleasant. He represents the oil change. My service consultant, Peter Kotulsy, was most helpful, courteous, and polite. He made my experience very pleasant. He represents the company very well. I will be back for future service. James Wiggins More

Awesome service very professional and quick I like Subaru performance and live my Subaru. Very much Subaru performance and live my Subaru. Very much More

The best part of my transaction with this dealership was interacting with the salesperson Mark Smallwood. He was courteous, intelligent, and best of all answered all my questions without being pushy. The wo interacting with the salesperson Mark Smallwood. He was courteous, intelligent, and best of all answered all my questions without being pushy. The worst part was my interaction with the finance person. This was a cash transaction. The finance person tried to sell me every possible warranty though I had made it clear I was done. He wasted my time in being persistently pushy. I realize this is part of his job, but so should sensitivity to the customer be as well. Other than that, my past experiences with the service department have been fine. More

This is the second car we have purchased through your dealership. Both times we used Mr. Stempniak. He is very knowledgeable , truthful and pleasant to work with. He always contacted us in a prompt dealership. Both times we used Mr. Stempniak. He is very knowledgeable , truthful and pleasant to work with. He always contacted us in a prompt manner. More

Charlotte was excellent, she listen to what I wanted and didn't try to steer me to something else. I didn't feel any pressure she let me and my wife choose between our options. didn't try to steer me to something else. I didn't feel any pressure she let me and my wife choose between our options. More

These people really went to bat for me when I had a huge dilemma. I thank them! dilemma. I thank them! More

Professional experience. They worked to make a deal. Good inventory on the lot. Friendly staff They worked to make a deal. Good inventory on the lot. Friendly staff More

The dealership was great from start to finish. They kept me updated on my vehicle delivery and gave me options for my lease. The sales rep and finance people were wonderful to work with during my They kept me updated on my vehicle delivery and gave me options for my lease. The sales rep and finance people were wonderful to work with during my purchase. It was actually the first time I’ve enjoyed the car shopping process so kudos to them. More