Darrell Waltrip Subaru
Franklin, TN
Filter Reviews by Keyword
By Type
242 Reviews of Darrell Waltrip Subaru
Great experience. Very pleased with the automobile. The people very wonderful. Will most likely purchase another vehicle at this dealership Very pleased with the automobile. The people very wonderful. Will most likely purchase another vehicle at this dealership More
My salesman Josh Beauvais, along with my finance manager Jason were both absolutely wonderful. Both gentlemen were very professional in making sure that I was very comfortable with my purchase of my new 202 Jason were both absolutely wonderful. Both gentlemen were very professional in making sure that I was very comfortable with my purchase of my new 2024 Subaru Ascent Premium. Josh went above and beyond in helping me in every way that he could. This is my first Subaru, and I absolutely love each, and every single feature that it has, but even more than important than this was Josh’s accountability, communication, kindness & wonderful sense of humor made me feel as if I was a part of his own family. Josh also made sure and took a great amount of time with me to help me understand each feature of my vehicle. As far as Jason is concerned, he likewise made me feel as if I was a member of his family and worked very hard to get me within my payment range that I wanted and also got me a great interest rate as well, however Jason’s kindness also made my day. Both Josh & Jason’s honesty also helped me to know that they weren’t just trying to sale a vehicle to help their numbers, Josh & Jason both are genuine & sincere in each & every aspect in how they both conduct business. People like Josh & Jason is what helps restore the consumer’s faith in purchasing a quality vehicle. This is the second vehicle that my family has purchased from Josh & we can honestly say as long as his genuine personality stays the same we will continue to purchase future vehicles from him. Josh I sincerely thank you personally for everything that you’ve done to help me. You for sure have a friend in me & I want to thank you for the wonderful experience. Kindest Regards, Jeremy Stover More
I had a good buying experience. My salesman Josh won my trust. I will probably travel 45 minutes to get my service even though two Subaru dealers are closer to me. My salesman Josh won my trust. I will probably travel 45 minutes to get my service even though two Subaru dealers are closer to me. More
Great customer service. I felt welcome and supported by every person I came in contact with during my visit. Exceptional service all the way from purchase through financing. I felt welcome and supported by every person I came in contact with during my visit. Exceptional service all the way from purchase through financing. More
I have bought a few vehicles from Darrell Waltrip, and I appreciate the quality service department folks that I can discuss options with while also talking with helpful sales staff. Bryan Bock, Rob Selph an appreciate the quality service department folks that I can discuss options with while also talking with helpful sales staff. Bryan Bock, Rob Selph and Will Allen have consistently helped me with service - they are great! Oscar and Josh were also really helpful on the sales side - no pressure tactics - just helpful! More
Whole team made the experience great for my family. We appreciate Dominic for following up and checking in with us and making sure we’re comfortable with our purchase. We appreciate Dominic for following up and checking in with us and making sure we’re comfortable with our purchase. More
Colton was great! From first contact (all the way across the country) through final delivery (in Person), Colton, made sure we were happy with the car. Financing was From first contact (all the way across the country) through final delivery (in Person), Colton, made sure we were happy with the car. Financing was easy and we couldn't believe the big screen auto signature set up! Thanks for all of the follow through and the ease at which this took place. We were in, through test drive and financing in under two hours. Best car purchasing experience ever. Thanks Colton and Jason! Joan Carr and Mike Hanson More
I cannot say enough about my recent car-buying experience. This was our third Subaru purchased from this dealership and it by far exceeded anything I have ever experienced, including at this deal experience. This was our third Subaru purchased from this dealership and it by far exceeded anything I have ever experienced, including at this dealership. Robert and Q were very knowledgeable, professional, patient, and courteous, and we could not be more grateful. They should teach a course to other car salespeople as to how to engage with customers and make the process more relaxed and less stressful. More
We have bought several vehicles from Darrell Waltrip. As a repeat buying customer we are very satisfied with prompt, polite, professional service provided. As a repeat buying customer we are very satisfied with prompt, polite, professional service provided. More