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Darrell Waltrip Honda

Franklin, TN

5.0
743 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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743 Reviews of Darrell Waltrip Honda

August 07, 2020

Absolutely Outstanding!! I took my 2002 Honda CRV in due to a safety recall and each person I came into contact with was exceptional. Whether I was talking to someone on the p More

by mdarke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nichols, Chris, Vincent, Kwame Okraku
Aug 09, 2020 -

Darrell Waltrip Honda responded

Mdarke1, thank you for the high star rating, your kind comments and recommendation. It will be pleasure sharing your review with Chris, Vincent and Kwame. It is nice to read that the team worked in concert to take care of you, and that is what makes us all proud. Finding solutions for customers is what we do, and we are glad your experience with our team members was enjoyable. Thank you for being a part of the Darrell Waltrip family and we hope you have a great day!

August 06, 2020

First visit to Darrell Waltrip Honda This was my first experience at Darrell Waltrip Honda. I recently moved from Florida to the area and I was due for an oil change and tire rotation. I More

by bigkevwon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Aug 07, 2020 -

Darrell Waltrip Honda responded

Bigkevwon, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Rick Nicholls at Darrell Waltrip Honda. Your recommendation is very important to us, and it will be a pleasure sharing your review with Rick and the rest of our team. We look forward to having a relationship for years to come. Thank you and have a great day!

July 29, 2020

These folks are always friendly, and the service this visit was even speedier than I was told when I pulled up to the service center. More

by beth825
Recommend Dealer
Yes
Employees Worked With
Josh Galyean
Jul 30, 2020 -

Darrell Waltrip Honda responded

Hi Beth825, thank you for taking the time to leave a review for us at Darrell Waltrip Honda. We're happy we could meet your expectations. Your recommendation means the world to us, and we are glad to have earned it. Thank you!

July 29, 2020

I had a fantastic experience at Darrell Waltrup Honda from beginning to end. The first great professional who I spoke to on the phone was Alex Leon. He gave me very helpful information in returning my le More

by rggtl
Recommend Dealer
Yes
Employees Worked With
Mark (salesperson), Alex Leon, Jimmy Harris
Jul 31, 2020 -

Darrell Waltrip Honda responded

Rggtl, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Alex Leon and Jimmy Harris. Your recommendation and 5 star rating are greatly appreciated, and we are glad to have earned them. Thank you for taking the time to let us know how we did, and we hope you have a great day!

July 22, 2020

Excellent service, as usual! I have been using Darrell Waltrip Honda for over 10 years and have been nothing but extremely satisfied with the experience they provide - both on the More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JORDAN TAWFEEK
July 21, 2020

My tire pressure light on my daughter’s car came on, so I brought her car in on a busy Monday without an appointment. Derek Smith worked me in, explained why she needed a new tire as opposed to patching the More

by Szelkind
Recommend Dealer
Yes
Employees Worked With
Derek Smith , Josh Galyean
Jul 22, 2020 -

Darrell Waltrip Honda responded

Thank you for taking the time to share your recent visit details with us. We appreciate your kind comments and recommendation very much. It will be our pleasure to share your review with Derek and the rest of the team. We do hope we can be of assistance in the future. Take care!

July 18, 2020

Derek Smith is courteous, friendly and I would recommend him. Warranty repair took 2 visits since parts were ordered. With COVID, more seating for customers. More

by radnor333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Smith, David Forrest
Jul 20, 2020 -

Darrell Waltrip Honda responded

Radnor333, thank you for your kind words and this wonderful review! We appreciate you recognizing Derek Smith, and we appreciate your recommendation very much. Thank you!

July 17, 2020

Brandon did an excellent job of keeping me aware of what was happening with vehicle. Very polite and efficient went above beyond what the vehicle was serviced for More

by Msketti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Jul 19, 2020 -

Darrell Waltrip Honda responded

Msketti, thank you so much for your high rating and your kind comments about Brandon Tidwell. We are proud to have team members like Brandon, and we are glad you enjoyed your service experience. Thank you and have a great day!

July 14, 2020

DW Honda always makes it right. If something doesn’t come out right, you tell them and they will make it right! We bought both cars there. More

by gary8550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Deckard , Josh Galyean, Kwame Okraku
Jul 15, 2020 -

Darrell Waltrip Honda responded

Gary8550, we are so happy to read such a great review about Kwame Okraku, Josh Galyean and Darrell Waltrip Honda! We try to do everything we can to make customers happy, and we are glad they were able to earn your recommendation.. Thank you for your recommendation and have a great day!

July 09, 2020

Cruise control repair I made my appointment on-line. I arrived early, they checked me in, and the work was completed in about an hour. It is always this way when I come to More

by jon9krpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Jul 10, 2020 -

Darrell Waltrip Honda responded

Hi Jon9krpm, thank you for taking the time to leave a review for us at Darrell Waltrip Honda. We're happy we could meet your expectations. We appreciate your great 5 star rating and recommendation. It will be our pleasure to share your review with Rick Nicholls and the rest of the team. Thank you!

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