Darrell Waltrip Honda

My service tech, Andrew, did a great job explaining everything to me, and he helped me figure out the best way to proceed with repairs. everything to me, and he helped me figure out the best way to proceed with repairs. More

Easy to work with. Friendly staff. Good popcorn while you wait! Show you pictures of what they are doing. Friendly staff. Good popcorn while you wait! Show you pictures of what they are doing. More

Service department was very timely for our routine oil change and tire rotation. Kept us informed of progress along with a video of the inspection. High recommend. Andrew our service rep is a great guy. F change and tire rotation. Kept us informed of progress along with a video of the inspection. High recommend. Andrew our service rep is a great guy. Friendly and personable. More

Brandon Tidwell is the best service guy and it is a pleasure to have him as my service person pleasure to have him as my service person More

I always have an outstanding experience each time I bring in my car for service. Jordan Tawfeek is my advisor and receive excellent service each tine in my car for service. Jordan Tawfeek is my advisor and receive excellent service each tine More

The accommodations where I waited while my car was services were outstanding. The service Rep. kept me informed about my cars status and my car was ready earlier than stated. services were outstanding. The service Rep. kept me informed about my cars status and my car was ready earlier than stated. More

⭐️ Extremely Disappointing and Unacceptable Service I am extremely disappointed with this dealership. I brought my brand-new car in for its very first service, and I expected a basic oil change to be han am extremely disappointed with this dealership. I brought my brand-new car in for its very first service, and I expected a basic oil change to be handled properly. Before the service, my vehicle showed 30% oil life remaining. After the service, it still showed exactly 30%. I was told that the oil had been changed, but the vehicle's oil-life indicator was not even reset. This raises a very serious concern about whether the oil was actually changed at all. What makes this even worse is the complete lack of customer service afterward. I have called multiple times to get an explanation, and my calls have not been answered and I have received no response. This is a brand-new vehicle and its first service. Customers should not have to question whether a service they were charged for was actually performed. If the dealership did perform the oil change, they should have no problem explaining why the oil-life reading remained at 30%. This experience has completely damaged my trust in this dealership. Very poor service, very poor communication, and completely unacceptable treatment of a customer. I expect the dealership to take responsibility, investigate what happened, and provide a clear explanation. More

Andrew Kwak is the best. He definitely needs a promotion. Compared to other service advisors he is top notch in customer excellence and professionalism. He definitely needs a promotion. Compared to other service advisors he is top notch in customer excellence and professionalism. More

Richard was fast to act and saved me money when I reached out from another dealership. He offered a lower price and included other valuable benefits that others couldn’t. The team moved swiftly to get me in out from another dealership. He offered a lower price and included other valuable benefits that others couldn’t. The team moved swiftly to get me in and out when I informed them of my pressing schedule. Great job and thanks Waltrip Honda! More

Very great service. Alabama had a game Saturday at 1100 am had to get brakes antifreeze air conditioning service. 800 am appointment had to be done by 1030 so that I Alabama had a game Saturday at 1100 am had to get brakes antifreeze air conditioning service. 800 am appointment had to be done by 1030 so that I would not miss the kickoff. Spot on service More