Darrell Waltrip Honda

Darrell Waltrip Honda responded

Susan, thank you for the great feedback! We're so glad both your buying and service experiences have been positive. Matt will be happy to hear he made a good impression — we'll be sure to pass that along. We appreciate your continued trust in us and look forward to serving you again!

Darrell Waltrip Honda responded

Nancy, thank you for sharing! Going above and beyond to find and fix the issue is exactly what Brandon and our service team are all about. We're so glad they were able to get everything resolved for you. We appreciate your trust and look forward to seeing you again!

Darrell Waltrip Honda responded

Thank you for the kind words! We're so glad Jordan was able to make your visit both courteous and efficient — we know your time is valuable and love hearing when we get it right. We look forward to serving you again!

Darrell Waltrip Honda responded

Thank you so much for this wonderful review, and more importantly, thank you for over 20 years of loyalty to Darrell Waltrip Honda! Customers like you are the reason we come to work every day with a smile, and knowing that you have trusted us with five Honda purchases — two Accords, an Odyssey, a Ridgeline, and a Fit — is something we do not take for granted for a single moment. That kind of long-term relationship means everything to our team, and we are so proud to have been your go-to dealership for over two decades. It is great to hear that both our sales and service teams have consistently met and exceeded your expectations throughout the years. We know that buying a car is just the beginning of the relationship, and we work hard to make sure every service visit and every follow-up interaction feels just as attentive and welcoming as the day you first walked through our doors. Hearing that communication has been easy and that your questions have always been answered is exactly the experience we aim to deliver, every single time. And we love that you mentioned the live music during your most recent CRV Hybrid Sports Touring purchase — we always want the car buying experience to feel celebratory and fun, because it truly is! A new Honda is worth celebrating, and so is the customer who keeps coming back. We hope you are absolutely loving the CRV Hybrid, and we look forward to seeing you in our service drive and, whenever the time comes, welcoming you back for number six. Thank you again for your continued trust and support — it means more than words can express!

Darrell Waltrip Honda responded

Thank you so much for this incredible review and for your continued loyalty to Darrell Waltrip Honda! Two purchases and a 1.5-hour drive from Gallatin — that truly means everything to us. Hosea and the team will be so glad to hear your kind words. We take great pride in making sure every guest feels respected, comfortable, and confident in their deal, and it sounds like they delivered exactly that. Knowing you're a customer for life is the greatest compliment we could receive. We'll be here whenever you're ready for number three!

Darrell Waltrip Honda responded

Thank you for the wonderful feedback! We're so glad Taylor kept you in the loop and made your wait a pleasant one. A satisfied customer is always our goal, and it sounds like Taylor delivered exactly that. We'll be sure to pass along your kind words. We look forward to seeing you again at Darrell Waltrip Honda!

Darrell Waltrip Honda responded

Thank you so much for the continued trust and for sharing this! Congratulations on your new Ridgeline — what a great truck! We're thrilled to hear that Greg Schmidt and Nikki Barger made the process smooth and kept you well informed every step of the way. Their product knowledge and commitment to great customer service is something we're really proud of. We'll make sure they both see your kind words. Thanks for choosing Darrell Waltrip Honda again — we look forward to seeing you next time!

Darrell Waltrip Honda responded

Thank you so much, Amanda! Four vehicle purchases says it all, and we are truly honored to have earned your continued loyalty over the years. It means everything to us that the people and culture here keep you coming back, and we work hard every day to make sure every visit feels just like that — like family. We're so glad Mike Mayo took great care of you and that Greg was able to stop by and visit while you waited. We'll be sure to pass your kind words along to both of them. Congratulations on your new vehicle, and we can't wait to welcome you back for number five!

Darrell Waltrip Honda responded

20 years — now that is something to celebrate! Thank you so much for your incredible loyalty and for continuing to trust us with your automotive needs year after year. Customers like you are the heart of everything we do, and it is a true honor to have earned your business for so long. We look forward to many more years together!

Darrell Waltrip Honda responded

Jbana47, thank you for the kind words! We're so glad our team made the buying process relaxed and enjoyable that's exactly the experience we want every customer to have. Knowing our product inside and out makes all the difference, and we're happy that showed. We appreciate your business and welcome you to the Darrell Waltrip Honda family!