Darling’s Used Vehicle Center

Darlings value center has a number of reviews for it being a low pressure, very helpful place. That is why I went there. This was not my first time buying from a dealership, but it was my first time int being a low pressure, very helpful place. That is why I went there. This was not my first time buying from a dealership, but it was my first time intending to buy a used vehicle. From the moment I walked onto the lot the sales person had me pegged for a specific vehicle. It was indeed a decent looking vehicle, but the price was out of my price range and frankly I could have gotten a new car for the price of that used one. But he seemed certain we could work out a deal on the vehicle. And after my second visit it seemed like we could work out a decent price and payments. On my third visit it was apparent it was all just a dance that kept ending up at the same price, essentially. Later, at work I received 3 calls from both the salesman and the finance person within a 10 minute period. Because I was at work they just kept calling and calling without leaving a message. Finally on the fourth call I answered the phone and reamed out the salesman because he knew I was at work and its rude to just keep making the phone ring over and over. leave a message for fricks sake. I went back a final time only because I had seen a vehicle more in my price range of $6 to 8,000 listed on their website. I was pretty clear in telling the salesman I simply could not afford the car he was certain I should buy, BUT I was interested in the car I had seen online. He told me that that car was a "buy as is" because it would not pass inspection. I was surprised. Really would anyone buy a car for $7,000 that couldnt pass inspection? He then showed me a car only slightly cheaper than the one he'd been pushing and we discussed that one. Which he then convinced me was a xxxxx. and Suddenly we were back to the expensive car and he was telling me he'd knock the price down to lower the payments and bring them down a little. I looked at the numbers and they still were high but maybe ok. So I said ok. because I just wanted to get a car and be done with it. Then the finance person comes over and starts handing me papers to sign and when I ask her to explain them, she tells me just to sign them, and that she'll explain them later. Then the sales guy tells me , "oh but you'll need to put an extra thousand down on the vehicle. I'm like "so how much did you lower the price on the car?" and he says $300. I'm like Oh, so its my putting more money down on the car that is actually bringing my payments down, not your cutting me a break on the price of the car. Then the finance person tells me what my payments will be- oh surprise! its the same high amount I had already said I couldnt afford. I say "hey, the salesman told me the payments would be $75 less that that." She tells me he wasnt factoring in the other costs of insurance and etc etc. I'm like "oh ok. Here are the keys. I'm not buying this car. The end" and I walked out. And it felt great to walk away because I felt very pressured and very about to be screwed. And as a final sweet bonus, I later find out that rather than just contact the bank lender I had asked them to, to secure financing, they just shotgunned it, hurting my credit score, by applying me to over 6 different banks for financing. Thanks. I'll never be back. ever. More

My experience at Darlings Used Auto Center turned out to be one of my best car buying experiences to date. I wanted a Toyota Prius so I did what I always do when I want a vehicle, I called Kyle Veinote. He be one of my best car buying experiences to date. I wanted a Toyota Prius so I did what I always do when I want a vehicle, I called Kyle Veinote. He said that he had one available but it wasn't on his lot. I started by scheduling an appointment to talk about what I wanted and to go over financing. I don't have the greatest credit and with no money to put down on it and only my van to trade in, and I didn't want him to go through bringing the vehicle to his lot if he didn't think I would be able to finance it. I went over a few days later to meet with Kyle and let him know what my budget was and he worked very hard to get me the best deal on my trade in and find a price I could afford. He then told me that he had the car on the lot and I could take it for a test drive! I was very excited climbing in for that drive but I kept reminding myself that this may not work out and I may have to wait a few more months when I could afford a down payment. When I got back from my test drive, I met with the finance officer, Amy. I told her what I wanted for a price that would fit my budget and that I could handle the payment that they anticipated, but I would love it if she could find me a lower price. I went back to my office and anxiously awaited her call. She called me within a couple hours and not only did she find me a better deal, she also found me the lowest APR I have ever had on a vehicle! I was so excited that I bet the whole dealership could hear me through the phone as I carried on with my "Thank You Thank You Thank You" and " I love you!!" I called my husband and he went in and signed his part of the paper work and then I went in when I got out of work to sign my part and in less then 8 hours from start to finish, I drove home in my new vehicle! My 2011 Toyota Prius is my 7th vehicle I have bought through Kyle and the first with Darlings. Of the many times I have worked with Kyle over the years, my experience with Darlings has been the best. Thank you so much for all that you did to make my dream of getting a new vehicle a reality. More

My wife and I were greeted on the lot by Adam almost immediately when we stopped to look at vehicles. I fell in love with a CPO F150 that they had just taken in trade. Adam was very easy going and did n immediately when we stopped to look at vehicles. I fell in love with a CPO F150 that they had just taken in trade. Adam was very easy going and did not pressure us in the least. I sold cars for years and was prepared for painful negotiations, but to our relief, the negotiation/buying process was very pleasant. I feel we were treated very well and got a great buy on the truck. Amy in the finance office was able to secure financing very quickly and with a great APR. Amy was also very pleasant to work with and also had a no-pressure vibe in the business office. Overall, once of the best buying experiences I have had. More

Mike was a very friendly and curteous salesman. The vehicles all were in good shape and decently priced. the dealership is very clean and attracts attention. vehicles all were in good shape and decently priced. the dealership is very clean and attracts attention. More

Mike was a very helpful and friendly guy. He had good knowledge on the type of car that we wanted. When we were told it was in the shop he took us to see it which I thought was a very polite and business knowledge on the type of car that we wanted. When we were told it was in the shop he took us to see it which I thought was a very polite and businesslike thing to do. Once we found the car we wanted he took us on the test drive, and I was impressed about how much he knew about that particular car. Overall going here was a great experience, and we did end up buying the car. The car drives extremely well, and it was very thoughtful to fill it up with gas and clean it up before we drove it home More

Found a vehicle I had been looking for on-line at Darling's website. I requested some info and was contacted quite quickly. Adam Helped me with a handful of questions. When I went to the dealership A Darling's website. I requested some info and was contacted quite quickly. Adam Helped me with a handful of questions. When I went to the dealership Adam met me and addressed me by name in the parking lot. I appreciated that. There was no pressure and guided me to a few other similar options so that I could be sure I was making the decision on just the right car. After a few tests I made my decision and am happy with my car purchase. Amy in finance was fast professional and pleasant. Would do it again! More

Adam was so helpful and easy to work with. There was no pressure. Our best vehicle purchasing experience yet! Amy in the finance department is also excellent and great to work with. pressure. Our best vehicle purchasing experience yet! Amy in the finance department is also excellent and great to work with. More

I was nervous about getting my first car. Worried that I wasn't going to be taken seriously. I had been talking to Adam and explaining my situation. When I applied for my loan the bank required a co-signer, wasn't going to be taken seriously. I had been talking to Adam and explaining my situation. When I applied for my loan the bank required a co-signer, but offered me a loan for quite a bit less if I didn't have one. When I explained to Adam my situation he told me to not worry. He was reluctant in the search for the perfect car for me with my budget. I finally received an text from him telling me he found the car and already talked with the bank so the would approve it. All I had to due was walk in there and sign the papers. I showed up today and saw the 2003 Honda Accord EX sitting in the lot reserved for when I got there. I was more impressed in person when I saw the car. I walked in and sorta caught him in the middle of lunch but he said not to worry and attended to me to get things rolling. He took me over to Amy who was super nice and working with me explaining the different plans they offered for the car. While waiting for the paperwork to come back from the bank I took it for a test drive and was very impressed. I inserted a CD I had just made for that very occasion and the sound system in it was great. The fact that I was driving the car that was soon to be mine was to surreal for me. We get back to the dealership and finish the paperwork. When I walked out the door, with the keys to my new car in hand, it felt like I was leaving home. It's not everyday that a dealership takes a 20 year old, from across the country, with mediocre credit, and get him in his perfect car. I express enough the gratitude that I have for this dealership and especially Adam for all his hard work in getting me in my brand new ride. Thank you and I will be back when it's time for my new car. More

Adam was very friendly and helpful. He made finding a car that would work for me very easy. I was interested in a car that was in Ellsworth and a couple hours later I got a call and Adam had gotten it brough that would work for me very easy. I was interested in a car that was in Ellsworth and a couple hours later I got a call and Adam had gotten it brought up to the bangor store and then stayed late to help me finish the buying process and get me in my car before the end of the day. More

I went into Darling's to purchase a used automobile, and to trade in my car. I feel like all my questions were answered, and the process was easier than I thought it would be. I felt comfortable talki and to trade in my car. I feel like all my questions were answered, and the process was easier than I thought it would be. I felt comfortable talking to the salesman. He was friendly, and not pushy. I would recommend Darling's to anyone looking for a quality used vehicle for a stress-free experience. I will shop there again! Thank you Darling's! More