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Danbury Hyundai

Danbury, CT

4.3
2,163 Reviews
Danbury Hyundai, serving the Western Fairfield, Northern Westchester, Putnum, Dutchess and Litchfield county areas including Greater Danbury, Brewster, Pawling, North Salem, Poughkeepsie, New Milford, Watertown, is the home of the Hyundai Giant bringing you GIANT savings. As the largest volume dealer in Connecticut, we are working to make you a customer for life every day by bringing your the best vehicles at the best price. Period. In addition to our new vehicles we have an inventory of over 250 Certified and Pre-owned vehicles to choose from. We also offer a Hyundai-certified Service Center that offers complete warranty coverage for your Hyundai. So if you need a new vehicle, new-to-you vehicle or service for your vehicle, come see the Giant at Danbury Hyundai.
Contact Dealership

102 Federal Rd

Danbury, CT

06810

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Showing 2,163 reviews

July 25, 2023

I wish I could give them 0. I saw a preowned car I liked and told him I would be there in about an hour. I got there and he brought the car around. Not only was the back all More

by Craig L
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Luis Rondon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Danbury Hyundai responded

We apologize, but as Luis explained, we had just received the vehicle into inventory and, due to other deliveries and scheduled appointments, did not have time to get it detailed before you arrived. Our preference is to wait until vehicles are fully cleaned before showing them, but an exception was made since you were intent on seeing it. We hope you are able to find a vehicle to meet your needs soon.

Jul 26, 2023 -

Craig L responded

If you just sat looked at the car and sat in the car, you would have realized that the car should have had no human contact. You wasted my day by being lazy. No excuse. Terrible procedure.

Jul 26, 2023 -

Craig L responded

Intent on seeing it? They never told me it was not in seeable shape. STOP PASSING THE BUCK and own up to your neglegence.

Jul 26, 2023 -

Danbury Hyundai responded

We apologize, but as Luis explained, we had just received the vehicle into inventory and, due to deliveries and other scheduled appointments, did not have time to get it detailed before you arrived. While our policy is to wait until vehicles are fully cleaned before showing them, an exception was made since you were intent on seeing it. We hope you are able to find a vehicle to meet your needs soon.

Jul 26, 2023 -

Danbury Hyundai responded

We're sorry this vehicle did not meet your expectations.

July 24, 2023

Amazing overall experience. Joshua was easy to talk to, professional and accommodated. Joshua and his team made is whole experience effortlessly and enjoyable. More

by Alicity M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Martinich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Alicity M responded

Thank you for a easy no fuss buying experience. Everyone was truly amazing.

July 18, 2023

I would like to thank Márcio for his first class service. Helped me and was with us the whole time. We helped make another one of our dreams come true! Thank you very much, Marcio. God bless you always. More

by Thiago
Recommend Dealer
Yes
Employees Worked With
Marcio Sousa
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 14, 2023

Clean dealership, friendly staff, excellent sales and finance people ; everyone made me feel comfortable and relaxed More

by ABarlowPA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rondon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager and finance person
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 14, 2023

Carlos is very knowledgeable and makes the process smooth and easy to understand. Highly recommend. More

by Zprstn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Yancoskie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Montoya
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 14, 2023

I have been dealing with service for a 2020 Kona that has a bad transmission, which is under warrantee. I Have had to bring the car in multiple times just to be told there is nothing wrong with it, so they More

by staceya4444
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Yancoskie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Danbury Hyundai responded

We understand this has been a very frustrating process. Hyundai has sole discretion over approval of warranty coverage. We are required to follow their procedures for incremental testing and submission of reports in order to get this approval which, unfortunately takes time. Due to ongoing supply chain issues, the length of time it takes to receive required parts has increased which, in turn, means that our loaners are tied up for longer periods leading to less loaner availability. As this is a warranty repair, Hyundai would cover the costs of a replacement vehicle. We have no control over their reimbursement policies, but we recommend that you speak directly with Hyundai Customer Care to see if they are willing to allow a partial reimbursement so you do not have to wait till the repair is complete to be paid for the rental fees. We are very sorry that this repair is necessary, and that it has been such a process to get it taken care of, but please know we are doing all we can to get your vehicle in working order and returned to you as soon as possible.

Jul 14, 2023 -

staceya4444 responded

How long it takes you to complete your process or get parts is not my problem. What is my problem is that if you sell me a faulty car you should have loaners. I should not have to put out more money to rent a car to be told that I then have to wait to get reimbursed by corporate after my car is fixed and that it could take up to 100 days to be reimbursed . I have reached out to Corp. I have a case manager that won't budge on a partial reimbursement. Hyundai doesn't care about customers, that's been made abundantly clear.

Jul 17, 2023 -

staceya4444 responded

After sitting on my car for 10 days the diagnostic report was finally sent to corporate to be approved only to find out the parts are on back order and response from corporate is that I will have to wait up to 120 days AFTER the car is fixed to be reimbursed the rental fees which will be over $1300, so apparently your business also doesn't care about the fact that the customers also have to pay CC interest for months while they wait for the money back. I am telling everyone I know to NEVER buy a Hyundai, ever. I will not be back. This is absolutely ridiculous.

July 13, 2023

I had a wonderful experience there, everyone from who sold me to the car, the financing agent, and manager who had to do all the paperwork at the end (a lot of issues that he handled so well!)were all ve More

by lemoultm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Matos, Alex Rahman
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 12, 2023

Joshua Rosario was our sales rep and the rest of the sales team and management were amazing. We couldn’t be happier with our experience. This is our second Hyundai through this dealership. More

by Schoen109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 09, 2023

Joshua me atendió con mucho respeto y cordialidad. Me parece que es muy profesional porque conocía del auto y me explico todo. More

by Hu01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Martinich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Danbury Hyundai responded

Gracias!

July 08, 2023

Atendimento ótimo e muita educação não poderia ter ido a um lugar melhor. obrigado Marcio ! More

by Moreiratiago153
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Sousa
Jul 19, 2023 -

Danbury Hyundai responded

Obrigado!

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