Danbury Hyundai

Good afternoon, I'm Washington H T, I was at Hyundai in Danbury yesterday 03/15/2024 at 5:20 pm to see a 2018 Hyundai Tucson car that I saw online the night before, before buying a car or a house you have Danbury yesterday 03/15/2024 at 5:20 pm to see a 2018 Hyundai Tucson car that I saw online the night before, before buying a car or a house you have to see it. The salesman Jesus was busy and very friendly he took me with another salesman, a young salesman who works there at Hyundai Danbury. I didn't see his tag name or I don't remember his name. Since I entered, he asked me for my ID and took photos of my ID. he ask me where I live, where I'm from, my phone number, my e-mail. He took photos of my ID with his phone, I didn't see any respect from him, if he had a bad day or he didn't want to take care of me, he would have to told me. just to see a car and I did not see any respect, I am sure he Profile me, it made me feel uncomfortable because maybe I was Latin or Hispanic, he asked me so much without explaining anything. I have bought cars and my house and never before in my life see vendors asked me so much lot of questions about my life. After he was asking me for my email, I asked him for the third time why he took photos of my ID, which he replied that he wanted to know "WHO I AM". After that, I didn't see the car. I really felt so bad and I left without wanting to see the car. I told him to forget everything, I left your place and outside in the parking lot my family was waiting for my wife and children and I told them what happened, and then another salesman came out from your building and took photos of my car or maybe the car next to it, I don't know. But my wife asked me why that Guy took photos of my car from the front and my license plates from the back. It wasn't a good day for me. I spoke with the salesman Jesus by phone and I returned the next day Saturday 03/16/2024 at 10 am to see the 2018 Tucson car Jesus told me that on Saturday I would speak with another salesman Jose who was excellent with all the information about the Hyundai Tucson 2018 the prices and never the Vendors Jesus and Jose never ask me for more information about me or never make me feel uncomfortable..... I don't remember the name of the young salesman who treated me and made me feel so bad. The reason for this review is that I hope that your Sellers will be more polite and make the customer or buyer feel welcome. I am sure that The young vendor or Car Seller who treated me harshly at Hyundai Danbury has my Photo Driver License "Id" in his personal phone and information about me, even my telephone number so who ever is answering all the complains is welcome to call me. Thanks More

Danbury Hyundai Dealership, Outstanding White Gloves Service! Jesús Benitez, by far is absolutely the best salesperson I experienced throughout my many years buying automobiles! He is a five stars sale Service! Jesús Benitez, by far is absolutely the best salesperson I experienced throughout my many years buying automobiles! He is a five stars salesperson, has knowledge, professionalism, patience, and class! He was 100% focused on my needs regarding the purchase, he took the time to answer all my questions about the vehicle I ended up buying and did it in a positive and professional manner! In other words, Jesús professional behavior, curtesy, and language played a huge part in my decision to buy the new Hyundai Palisade! Since my first phone call to the dealership, I knew he was the person I wanted to deal with, about the new 2024 Hyundai Palisade Calligraphy Night Edition I was searching for. As they say... The first impression is everything, well guess what? It was for me, I was impressed. I felt comfortable and at ease while talking to Jesús for the first time, when I made the call to the dealership. I drove from Stamford CT to Danbury CT, one hour drive, to purchase the vehicle; I did that because I felt like I was talking with a real person, that actually took the time and focused of listening my questions and made me feel like the conversation that was taking place was important for him as well! Jesús behaved the total opposite of being ROBOTIC! He consistently kept the same professionalism and answered all the questions I had, before and after buying the vehicle. Additionally, he walked me through all the necessary steps for the electronics set-up procedures, my iPhone, the Hyundai Blue Link, the remote-control functionality, steering wheel controls, touch screen navigation, etc. Also, a pleasure to notice, the Danbury Hyundai dealership is well kept, clean, organized, and stocked with amenities and seating areas, for the clients to enjoy a cup of coffee or tea while waiting for the paperwork to be done! I wish I could say the same for the Hyundai Dealership located in Stamford CT, my hometown. I visited the Stamford Hyundai Dealership which is literally 5 minutes’ drive from my house and placed a $1000 payment for the same exactly vehicle model I was interested in purchasing, to stop it from getting sold to someone else. This happened on the same day, prior to me contacting Jesús from the Danbury Hyundai Dealership. Unfortunately, I must say, because of the sales team and managers’ incompetency, roughness, and short fused attitude, among other reasons which I am not going to mention here, of the Stamford Hyundai dealership, I ended up buying the vehicle 1 hour away from Stamford! That said, I want to take the time and thank Jesús Benitez, and Anthony from the financial department, another outstanding person, for being two great people! Furthermore, I want to express my gratitude to the rest of the staff at the Danbury Hyundai Dealership for the excellence they reflect on the brand they stand for, with their professionalism! I will highly recommend this dealership to my friends and family! I will be back to buy more vehicles from you! Because of the Brand advance technology and craftsmanship qualities progress of their manufactured vehicles, the high standard service you have provided me with, and the unmatched professionalism and courtesy you practiced, I am now a Hyundai loyal customer and fan for life! Jesús, Anthony, and the rest of the Danbury Hyundai Dealership staff, you have my sincere gratitude for the outstanding white gloves premium level of service you provide! I love my new Hyundai vehicle, it is impressive, I proudly drive it daily. Once again! Danbury Hyundai Dealership, thank you so much for the outstanding service! MP. More

Normally I wouldn’t even care enough to write this but I would hope that if anyone had a similar experience with one of my associates that they would take the time to inform me I put through an online in would hope that if anyone had a similar experience with one of my associates that they would take the time to inform me I put through an online inquiry for a specific vehicle. I provided all of the terms and such that I was looking for and I respectfully asked for the best offer you guys would be willing to put forward. Out of respect, I let you know in the inquiry that I was sourcing offers from essentially all the genesis dealers in New England. I received a voicemail from one of your sales people Trevor and when I followed up with a text message I was literally shocked by his utter disrespect of me, and what I felt was contempt that I even bothered to reach out to him. Rather than provide me with a quote he basically told me to go to all the other dealerships and get their quotes and then come back and he would see if he can beat it. Is that your sales strategy? I’ve been in sales for 18 years. If anyone inquired about my product and if any of my associates effectively said go to the competition and then come back to me with what they give you, that person wouldn’t be working for me. What truly propelled me to email you is the sheer ignorance and how he was talking to me. I know this is gonna fall on deaf ears so it is what it is but I just felt you should know who you’ve got in your bullpen More

I will never buy a vehicle from any other dealer. Carlos was the best. Very friendly and professional, as well as the finance manager and sales manager that I dealt with. All around a very pleasant e Carlos was the best. Very friendly and professional, as well as the finance manager and sales manager that I dealt with. All around a very pleasant experience. More

Had to go the dealership to pick up my car in poor weather because Manuel said he needed to meet his "quota for the month". Car wasn't even ready or had gas(!!!!), plus he made me wait for him at a p weather because Manuel said he needed to meet his "quota for the month". Car wasn't even ready or had gas(!!!!), plus he made me wait for him at a preset appointment. He did make sure to ask me to give his tens on the survey though, which is highly discouraged by Hyundai. I didn't even get a registration until I had to ask for it. More

Carlos Montoya made my experience with Danbury Hyundai great. Everything was easy and he was easy to communicate with. Highly reccomend him. great. Everything was easy and he was easy to communicate with. Highly reccomend him. More

We got a fantastic deal on my new car lease from Danbury Hyundai. It was significantly cheaper than other comparable estimates. As soon as we agreed to the car, Carlos helped us with all the paperwork and a Hyundai. It was significantly cheaper than other comparable estimates. As soon as we agreed to the car, Carlos helped us with all the paperwork and answered any questions we had about the contract or the lease process. As this was my first car lease, Carlos and the team at Danbury Hyundai really guided me through the process and I felt I was in good hands. He had the car delivered to my house from CT to NJ! He continued to check on me throughout and was easily accessible by text, call or email. I would definitely recommend Carlos and Danbury Hyundai to anyone looking for a new Hyundai! More

Carlos was an absolute pleasure to work with. He made the lease of my new Kona a stress free experience and had me in my car the same day. I look forward to working with him again. He made the lease of my new Kona a stress free experience and had me in my car the same day. I look forward to working with him again. More

Carlos was wonderful to work with. Made the process of purchasing a new vehicle quick and simple. Highly recommend working with him and his team. Made the process of purchasing a new vehicle quick and simple. Highly recommend working with him and his team. More

Carlos was responsive and very easy to deal with. Emails were returned quickly and very efficiently Emails were returned quickly and very efficiently More