Danbury Hyundai

Service advisors are very friendly and try to help direct Service advisors are very friendly and try to help direct the customer to what service is needed. The waiting room and rest rooms are nice and clean, Service advisors are very friendly and try to help direct the customer to what service is needed. The waiting room and rest rooms are nice and clean, plus the free coffee is great. More

After a terrible experience at another Hyundai dealership, I called Danbury. After I told Jim what happened, I laid out all my cards. I know you're not supposed to do that, all the car-buying nego dealership, I called Danbury. After I told Jim what happened, I laid out all my cards. I know you're not supposed to do that, all the car-buying negotiation tip articles tell you not to. But I did. And I got the same in return. Jim was honest, accomodating and I fully believe that they did the best they could on prices for my trade-in and the car. Jim was super nice and respectful and it was just all around a wonderful experience. The finance guy was a pleasure to deal with, they got us an even lower rate than my bank or the quoted rate, so that was a nice surprise. The dealership offers really great perks if you do all your service work there. Even though I live up by Naugatuck, I'll happily take my car to Danbury. I highly recommend Danbury, and I also highly recommend Mr. Jackson. More

This was the first time I purchased a car and Danbury Hyundai made it a simple and enjoyable process. Tom was excellent, very knowledgeable and attentive. He was never pushy and ensured the process went Hyundai made it a simple and enjoyable process. Tom was excellent, very knowledgeable and attentive. He was never pushy and ensured the process went smoothly. Tom took the time to make sure I understood everything and gave a detailed tutorial on the car. I received a great deal on my 2012 Santa Fe and the service at Danbury Hyundai was outstanding! More

I went to Danbury Hyundai to look at the Sonata. Initially, they only had one on the lot and it was not what I wanted. The guys at Danbury finally gave me the price I was looking for and swapped in Initially, they only had one on the lot and it was not what I wanted. The guys at Danbury finally gave me the price I was looking for and swapped in a car for me that was the color I wanted. Unfortunately, the deal fell through because of a sales promotion that stated they would be willing to terminate my current lease to get me into a lease with them. They chose not to honor the promotion and I had to walk away from the deal. They could have been very difficult and tried to force the car on me now that they swapped it out, but instead handled it professionaly and let me walk away without giving me much grief since it was really their promotion that had gotten them into this fix. However, even after all that, Dave was a good guy and really tried to give me everything I wanted and was always professional. More than anything, they stayed true to their mission statement that it is a no pressure atmosphere and aside from the false advertising, the actual personal interaction was positive. More

Everyone I spoke with regarding the purchase of the new Hyundai Accent was very helpful and personable. I have been dealing with Danbury Hyundai for many years and this was by far the best experience Hyundai Accent was very helpful and personable. I have been dealing with Danbury Hyundai for many years and this was by far the best experience I have had to date. It was very easy and comfortable to sit and talk with Tom and discuss exactly what I wanted to do with regard to a new vehicle. Steve provided good information regarding the purchase whether financing or leasing. All in all it was a very good car buying experience. More

Part of our overall purchase was a prepaid card with enough value to fill up our gas tank. None were in stock when we picked up the car, but one was promised when the first service was done. None were enough value to fill up our gas tank. None were in stock when we picked up the car, but one was promised when the first service was done. None were available then either, Jeff promised to send one "immediately" but after 3 1/2 weeks and several more calls to him and his manager Dave Osborne still nothing. Trivial I know but it's about integrity and fulfilling promises in an industry that has trouble with both. More

We had just started looking for a new car, and came into Danbury Hyundai. Tom greeted us, asked us about our needs and what we were looking for in a new car. He told us about all the options and standard eq Danbury Hyundai. Tom greeted us, asked us about our needs and what we were looking for in a new car. He told us about all the options and standard equipment in the Hyundai Sonata. He was very courteous, gave us a brochure on the vehicle, and said if we had any questions to call him anytime. We compared the Sonata to other vehicles in its class, and decided to test drive the Sonata. After the test drive, Tom sat with us and ran some numbers for us. My wife and I went to lunch, talked about everything Tom had told us about the car, and decided right then and there that the Sonata was the car for us. Tom made the whole buying experience very enjoyable. He answered all our questions and any concerns we had. We would definitely recommend Tom and the Danbury Hyundai team to anyone who wants to purchase a new car. More