Danbury Hyundai
Danbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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I think it was the best experience I ever had at a dealership service center. Brenda went out of her way to help us and make sure we were kept updated on our vehicle. Thanks to her suggestions we we dealership service center. Brenda went out of her way to help us and make sure we were kept updated on our vehicle. Thanks to her suggestions we were able to get all of our items repaired in one visit. Because of her outstanding customer service, we will be customers for life at Danbury Hyundai! More
I first called and Spoke with Dave Petruzziello and told him what I wanted and what my trade was. He called me back with great numbers on both. So I went down there on a Monday night and Dave was not in tha him what I wanted and what my trade was. He called me back with great numbers on both. So I went down there on a Monday night and Dave was not in that day (grrrrrrrr) so another saleman came over to me (Frank Zimmerman) and told me that Dave was not in that day and was there something he could help me with. So I told Frank that I was here to buy a car from someone. Frank said he would help me and he found the exact car I was looking for. I told him that I already agreed with Dave on a price over the phone which Frank honored. There was one item that was not in the car and Frank said he would throw it in for me no charge. I then dealt with Steve the fianance manager and got the ball rolling, well 2 1/2 hours later I drove home with my new car. I was very happy with the both of them as I got what I wanted and they played no games with me. The only problem I had was that I wish Dave had called me that day to tell me that he was not going to be there as I drove from West Hartford to Danbury and I was not leaving without a car! Other than that I think the dealership is excellent and would definetly recommend them to my family and friends! Thanks again Frank and Steve for making it happen! More
THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get service done and whomever worked on my car, stole a bunch of money out of my center console. THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get service done and whomever worked on my car, stole a bunch of money out of my center console. Granted it wasn't a lot of money, but now a days, every penny counts. After speaking with their service foreman named George, I WILL NEVER GO BACK TO DANBURY HYUNDAI. More
My wife and I had a great experience buying a car at Danbury Hyundai and with our sales representative, Luis. First, I do want to mention that Luis was very professional, helpful, honest, and kind, whic Danbury Hyundai and with our sales representative, Luis. First, I do want to mention that Luis was very professional, helpful, honest, and kind, which made the process of buying a car much easier. There were really no hidden fees and everything was pretty much straight up. Luis was respectful in allowing my wife and I time and privacy to talk and make a decision without being vicious, like some car salesman; I got a very positive vibe from their sales team and sales environment in general. The car is just what we were looking for. They inspect each vehicle before it is put out on the lot. The pre-owned car we purchased was in good shape, rode smoothly, and is fuel efficient. They buffed the scratches on the sides of the car for my wife and I (which came out well once they finished). These people are willing to work with you, your budget, and your time. I plan on returning sometime in the future for our next purchase and highly recommend this dealership for anyone looking to purchase a vehicle. -Jason More
I have to say I was very disappointed with the way the purchase of my new vehicle was handled by the sales manager, after a very positive experience with the salesperson. A price was clearly posted on th purchase of my new vehicle was handled by the sales manager, after a very positive experience with the salesperson. A price was clearly posted on the windshield of the vehicle, describing it as a "Managers Special". My wife took a test drive, loved the vehicle, and I decided to buy the car. When I was ready to accept the price of the "Managers Special", I was told that wasn't an "actual" price. It included various discounts for prior Hyundai owners, military members, etc... The sales manager then worked up a price literally on the back of an envelope, adding figures by hand coming to an overall vehicle price. My wife was anxious to have the car for the next day, so I said fine with the price after some minimal haggling. I admit it was naive of me to accept the price without looking at the detailed components, but after the fine experience with the salesman I figured the sales manager was cut from the same cloth. After I agreed to the price, I rushed to the bank to get a certified check and when I handed it to the dealership, I was told that I needed to come back again the next day because the finance manager had left for the day. When I went back the next day, I got the details on how the overall price was determined, not handwritten on the back of an envelope, but the way I should have gotten the details the prior day when I was negotiating the price. It came out to over $1500 of fees that had no place being added to a figure called a "Managers Special". At that point I protested, but the car was already with me, my certified check from the previous day deposited, and I just chalked it up to being naively trusting of a car dealer. I bought an Audi last year through an Audi dealer and they were up front from start to finish. Hyundai has some great products, they just need the right people selling them. In the coming days I plan to detail this disappointing experience with Hyundai of America, as well as on other consumer web sites. When I mentioned to Hyundai of Danbury that I planned to post these details of my purchase on various consumer forums, they reached out to me to discuss my sales experience. Other than noting that they may consider changing the description of a "Manager's Special", none of the other points I brought up seemed to concern them much. More
MY husband brought my 2010 Santa Fe in for service 2 weeks ago. He was very happy. The waiting room was clean, employees were friendly. He said that he got there a few mins early, they took the truck in weeks ago. He was very happy. The waiting room was clean, employees were friendly. He said that he got there a few mins early, they took the truck in early & got him on his way as quick as possible. We are both extremely happy with the service department. More
This dealer offered us 30% less on our trade in than other dealers in the area and when we stated the numbers were off, they laughed and acted like we were naive. Then, when we said we would leave, they other dealers in the area and when we stated the numbers were off, they laughed and acted like we were naive. Then, when we said we would leave, they gave us hypothetical numbers for the trade in, but said they wouldn't budge a cent on the vehicle price because we can't "burn the candle at both ends". Very unpleasant experience and I would suggest any consumer to look elsewhere first to make sure you aren't getting hosed on your trade-in value. More
We've been considering buying a Sonata from Danbury Hyundai for awhile now, and now that we've done it, the entire experience was great. George in particular was gracious, helpful, informative and frie Hyundai for awhile now, and now that we've done it, the entire experience was great. George in particular was gracious, helpful, informative and friendly. We're very happy with our car and the dealership! More
This was one of the most pleasant car buying experiences I think I've ever had. I visited many dealers but, sadly, manual transmissions are getting harder and harder to find. I test drove several differen I think I've ever had. I visited many dealers but, sadly, manual transmissions are getting harder and harder to find. I test drove several different brands of cars, and was adamant about not even thinking of purchasing a Hyundai. After repeated requests by one of my friends to at least take a Hyundai for a test drive, I finally gave in. Upon arrival, the first question I asked was "so do you have any sticks on the lot?" I was expecting the usual, "no, sorry", but instead was shown a few available. I immediately fell in love with the Veloster as soon as I sat in it. When I took it for a test drive, I just knew this car would be mine. The entire staff was incredibly helpful and friendly. It made the purchasing process simple and painless. I will definitely be recommending people to buy a car from this dealership in the future. More
My experience with this dealership was great. Everybody was very friendly and they were willing to work with me. I was able to get a great deal on a new Hyundai, with some perks that no other dealership of was very friendly and they were willing to work with me. I was able to get a great deal on a new Hyundai, with some perks that no other dealership offered. I will be (and have already been) referring people I know to Danbury Hyundai. It's worth it! More