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Danbury Hyundai

Danbury, CT

4.3
2,168 Reviews
Danbury Hyundai, serving the Western Fairfield, Northern Westchester, Putnum, Dutchess and Litchfield county areas including Greater Danbury, Brewster, Pawling, North Salem, Poughkeepsie, New Milford, Watertown, is the home of the Hyundai Giant bringing you GIANT savings. As the largest volume dealer in Connecticut, we are working to make you a customer for life every day by bringing your the best vehicles at the best price. Period. In addition to our new vehicles we have an inventory of over 250 Certified and Pre-owned vehicles to choose from. We also offer a Hyundai-certified Service Center that offers complete warranty coverage for your Hyundai. So if you need a new vehicle, new-to-you vehicle or service for your vehicle, come see the Giant at Danbury Hyundai.
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102 Federal Rd

Danbury, CT

06810

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Showing 2,168 reviews

November 01, 2013

I think it was the best experience I ever had at a dealership service center. Brenda went out of her way to help us and make sure we were kept updated on our vehicle. Thanks to her suggestions we we More

by tmfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Horberg
Nov 01, 2013 -

Danbury Hyundai responded

Thank you for your compliments! I'll pass them on to Brenda and the service department team. We hope we can serve you again soon. With regards, Susan Eway Director of Customer Relations

October 18, 2013

I first called and Spoke with Dave Petruzziello and told him what I wanted and what my trade was. He called me back with great numbers on both. So I went down there on a Monday night and Dave was not in tha More

by NaugyBill
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2013 -

Danbury Hyundai responded

Congratulations on your new vehicle and thank you for taking the time to let us know about your experience! I'll pass your comments on to Dave, Frank and Steve. We're glad you found your purchase enjoyable--that's our goal. Thank you for your business. We hope we can serve you again soon. With regards, Susan Eway Customer Relations Director

October 01, 2013

THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get THEY LITERALLY ROBBED ME! I brought my Santa Fe in to get service done and whomever worked on my car, stole a bunch of money out of my center console. More

by GregGJH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
George or BJ
Oct 01, 2013 -

Danbury Hyundai responded

Mr. H., I am very sorry that you were upset by your appointment today. I can understand how distressing it must be but I feel there must have been some type of misunderstanding. Our technicians have been with us for some time and we fully trust their honesty. In light of your assertion, and not wanting to question your character, George was willing to reimburse you the money you felt was missing but you refused his offer and, given your response, he was unsure as to how to compensate you. Mr. H., customer service is very important to us and we want our clients to feel wholly confident in our staff. I am sorry that you feel you cannot return and hope that in time you may reconsider. We would be very pleased to serve you again. With regards, Susan Eway Business Development Manager

Oct 07, 2013 -

GregGJH responded

Dear, Susan Eway - Business Development Manager, There is no misunderstanding. Someone in the Danbury Hyundai service department stole money out of my car. And question my character? How about questioning your service workers? There was no response from George about doing that other than "my guys would never do such a thing". Really? He's 100% sure of that? And why would I want George to give me gas money as he offered? Gas is very expensive and I wasnt looking for a pay day from you guys. It was a few dollars stolen, which by the way is still very disturbing no matter how much, and I love that you guys just down play that. I wonder how much money has been thieved by your service department. I love how you protect them. I see that the majority of the service reviews on this website are negative for Danbury Hyundai service department. I would never trust the service department at Danbury Hyundai again. Bottom line people.. DON'T BRING YOUR CAR TO GET SERVICED AT DANBURY HYUNDAI. They have thieves working there and apparently by Susan Eway's response, they harbor them there.

September 17, 2013

My wife and I had a great experience buying a car at Danbury Hyundai and with our sales representative, Luis. First, I do want to mention that Luis was very professional, helpful, honest, and kind, whic More

by jth5gj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 17, 2013 -

Danbury Hyundai responded

Jason, First of all, thank you for your business and congratulations on your new vehicle! We truly appreciate your taking the time to comment on your experience. Customer service is very important to us and we're glad that we were able to provide you and your wife with a positive purchase experience. I'll be sure to pass on your comments to Luis and the Hyundai team. We hope we can serve you again soon. With regards, Susan Eway BDC Manager

August 16, 2013

I have to say I was very disappointed with the way the purchase of my new vehicle was handled by the sales manager, after a very positive experience with the salesperson. A price was clearly posted on th More

by scamuffoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
July 12, 2013

MY husband brought my 2010 Santa Fe in for service 2 weeks ago. He was very happy. The waiting room was clean, employees were friendly. He said that he got there a few mins early, they took the truck in More

by KellyJaconetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2013 -

Danbury Hyundai responded

We're so glad that we were able to provide a pleasant experience during your recent service. Thank you for taking the time to let us know. We appreciate the effort and we appreciate your business! With regards, Susan Eway BDC Manager

July 07, 2013

This dealer offered us 30% less on our trade in than other dealers in the area and when we stated the numbers were off, they laughed and acted like we were naive. Then, when we said we would leave, they More

by AnInformedConsumer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rolan Millman
Jul 08, 2013 -

Danbury Hyundai responded

I'm sorry that you felt you were treated in a disrespectful manner during your recent visit. I would appreciate the opportunity to discuss the situation with you. Customer service is very important to us. If we were found lacking in any way it is certainly something we would like to correct. Please feel free to contact me at your convenience. With regards, Susan Eway BDC Manager 203-730-5738

June 27, 2013

We've been considering buying a Sonata from Danbury Hyundai for awhile now, and now that we've done it, the entire experience was great. George in particular was gracious, helpful, informative and frie More

by writes_on
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (finance guy)
Jun 28, 2013 -

Danbury Hyundai responded

Congratulations on your new Sonata! I'm so glad that you enjoyed purchasing it and I'll be sure to pass on your comments to George and the Hyundai Team. Thank you for your business and thank you for taking the time to write this review. With regards, Susan Eway BDC Manager

May 31, 2013

This was one of the most pleasant car buying experiences I think I've ever had. I visited many dealers but, sadly, manual transmissions are getting harder and harder to find. I test drove several differen More

by NYCLAdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2013 -

Danbury Hyundai responded

Congratulations on your new car! We're so glad that you found purchasing it to be so enjoyable. I will be sure to pass on your comments to the Hyundai team. Thank you for your business and thank you for taking the time to share your feedback. We hope we can serve you again soon. With regards, Susan Eway, BDC Manager

March 30, 2013

My experience with this dealership was great. Everybody was very friendly and they were willing to work with me. I was able to get a great deal on a new Hyundai, with some perks that no other dealership of More

by Rachface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Smith
Apr 01, 2013 -

Danbury Hyundai responded

Thank you very much for taking the time to reveiw your experience with us! We're so glad that you found it enjoyable. I will pass on your comments to the Hyundai team. We hope we can serve you again soon! With regards, Susan Eway BDC Manager

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