Danbury Hyundai

Great experience. Courtney Delmore our salesperson at Genesis of Danbury was very friendly and helpful. He kept in touch with us throughout the buying process. Courtney Delmore our salesperson at Genesis of Danbury was very friendly and helpful. He kept in touch with us throughout the buying process. More

Great experience. Even though we live in NY, we will go back if we ever need a car again. We have also recommended this dealership to our friends and family. Even though we live in NY, we will go back if we ever need a car again. We have also recommended this dealership to our friends and family. More

The worst experience ever. Unprofessional at all costs and they lose the key for your vehicle Unprofessional at all costs and they lose the key for your vehicle More

Everyone at the dealer that we interacted with was very friendly and helpful. One of my best car purchase experiences. friendly and helpful. One of my best car purchase experiences. More

There is some mechanical issue with my car. We dropped the car off on 5/15/23. They said someone would call by 5/18/23. That never happened. I went to the service dept in person where my "servi We dropped the car off on 5/15/23. They said someone would call by 5/18/23. That never happened. I went to the service dept in person where my "service" advisor could not even find my paperwork. He eventually found something in the computer to tell me my engine had seized but was sent into warranty. The following day I called to follow up and was told the car had not even been looked at, but someone would call me by EOD. Never happened. My wife then called in on Saturday and was told again that the car still had not been looked at and a second mechanic was brought in. She told them what I was told then they said oh it has been looked at but needs a new engine. She was told a manager would call back by EOD Saturday. Never happened. Called back today and still no one has any answers. More

Wish I could give this dealership less stars, I have had a truly terrible experience so far bought a brand new 23 Santa Cruz that came with a camera issue, took it in they said they did the work and spent $ a truly terrible experience so far bought a brand new 23 Santa Cruz that came with a camera issue, took it in they said they did the work and spent $100 on Ubers to get to and from dealership.. 5 miles down the road it came back. After weeks of back and forth cause they have no loaners and a wait list I wasn’t told about the first time I free’d up myself to leave the car for 4 days to resolve the issue and called today since I hadn’t heard back from Charlie, it being the day I pick my car up… he is off and they can’t find record of work done so it looks like I once again spent $100 for my car to sit on the lot for 4 days without any work. I regret buying my car from them. More

This was the worst experience I ever had with customer service and leadership. Buyer Beware!! No car is safe leaving this dealership. service and leadership. Buyer Beware!! No car is safe leaving this dealership. More

Customer Service is the worst. Not only at the dealership but throughout the Hyundai Corporation. There was a problem with the white paint on certain 2017 Hyundai models, mine in Not only at the dealership but throughout the Hyundai Corporation. There was a problem with the white paint on certain 2017 Hyundai models, mine included, and I have been 3 months trying to get resolution. The dealership wants me to pay out of pocket to rent a car during the repair time and Hyundai Motor America Escalation Department doesn't have the decency to return my phone call even after their customer service department has made many requests!! I should not have to pay anything for a mistake Hyundai made with white paint. TALK ABOUT LOUSY CUSTOMER SERVICE. THIS IS IT!!! More

Bought 2023 Palisade Calligraphy from N. J. on April.7th 2023 What a great buying experience. Honestly when i saw the they not charging over MSRP, couldn't believe. So still went ahead and p J. on April.7th 2023 What a great buying experience. Honestly when i saw the they not charging over MSRP, couldn't believe. So still went ahead and process with their On-line process, I had to trade in my 2020 Palisade Limited, Not Only no over MSRP, they also gave me great deal on my trade in. It was too good to be true, so after submitting & after 1 day I end up calling with Spoke to Dealer name Carlos Montoya(picked name from online based on customers reviews on him) So He checked and got back to me and said yes Deal is legit, but the car I wanted wasn't available, they had different one still same Trim but different color, which I was ok with. So I put $1000 Deposit in march, then finally car came in 1st week of April, I drove with my old palisade, got there 9am,and I was driving out at 11:40am, with my Brand new 2023 Palisade Calligraphy. Only small issue that it took more than 5 weeks for NJ registration process, which I think is acceptable due to buying car out of State. I was not worry about for one Month Temporary Plate expiration, because Carlos had sent me letter explaining delay on NJ side for registration, so I don't get ticket. Again, a BIG THANK YOU Carlos Montoya & Danbury Hyundai Dealership, I must say you guys are Best in Smooth Car buying experience & customer service. More

Very nice people to help you. Not shady like other dealerships can be. Very good. Not shady like other dealerships can be. Very good. More