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Danbury Hyundai

Danbury, CT

4.3
2,168 Reviews
Danbury Hyundai, serving the Western Fairfield, Northern Westchester, Putnum, Dutchess and Litchfield county areas including Greater Danbury, Brewster, Pawling, North Salem, Poughkeepsie, New Milford, Watertown, is the home of the Hyundai Giant bringing you GIANT savings. As the largest volume dealer in Connecticut, we are working to make you a customer for life every day by bringing your the best vehicles at the best price. Period. In addition to our new vehicles we have an inventory of over 250 Certified and Pre-owned vehicles to choose from. We also offer a Hyundai-certified Service Center that offers complete warranty coverage for your Hyundai. So if you need a new vehicle, new-to-you vehicle or service for your vehicle, come see the Giant at Danbury Hyundai.
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102 Federal Rd

Danbury, CT

06810

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Showing 2,168 reviews

July 14, 2023

I have been dealing with service for a 2020 Kona that has a bad transmission, which is under warrantee. I Have had to bring the car in multiple times just to be told there is nothing wrong with it, so they More

by staceya4444
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Yancoskie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Danbury Hyundai responded

We understand this has been a very frustrating process. Hyundai has sole discretion over approval of warranty coverage. We are required to follow their procedures for incremental testing and submission of reports in order to get this approval which, unfortunately takes time. Due to ongoing supply chain issues, the length of time it takes to receive required parts has increased which, in turn, means that our loaners are tied up for longer periods leading to less loaner availability. As this is a warranty repair, Hyundai would cover the costs of a replacement vehicle. We have no control over their reimbursement policies, but we recommend that you speak directly with Hyundai Customer Care to see if they are willing to allow a partial reimbursement so you do not have to wait till the repair is complete to be paid for the rental fees. We are very sorry that this repair is necessary, and that it has been such a process to get it taken care of, but please know we are doing all we can to get your vehicle in working order and returned to you as soon as possible.

Jul 14, 2023 -

staceya4444 responded

How long it takes you to complete your process or get parts is not my problem. What is my problem is that if you sell me a faulty car you should have loaners. I should not have to put out more money to rent a car to be told that I then have to wait to get reimbursed by corporate after my car is fixed and that it could take up to 100 days to be reimbursed . I have reached out to Corp. I have a case manager that won't budge on a partial reimbursement. Hyundai doesn't care about customers, that's been made abundantly clear.

Jul 17, 2023 -

staceya4444 responded

After sitting on my car for 10 days the diagnostic report was finally sent to corporate to be approved only to find out the parts are on back order and response from corporate is that I will have to wait up to 120 days AFTER the car is fixed to be reimbursed the rental fees which will be over $1300, so apparently your business also doesn't care about the fact that the customers also have to pay CC interest for months while they wait for the money back. I am telling everyone I know to NEVER buy a Hyundai, ever. I will not be back. This is absolutely ridiculous.

July 13, 2023

I had a wonderful experience there, everyone from who sold me to the car, the financing agent, and manager who had to do all the paperwork at the end (a lot of issues that he handled so well!)were all ve More

by lemoultm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Matos, Alex Rahman
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 12, 2023

Joshua Rosario was our sales rep and the rest of the sales team and management were amazing. We couldn’t be happier with our experience. This is our second Hyundai through this dealership. More

by Schoen109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 09, 2023

Joshua me atendió con mucho respeto y cordialidad. Me parece que es muy profesional porque conocía del auto y me explico todo. More

by Hu01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Martinich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Danbury Hyundai responded

Gracias!

July 08, 2023

Atendimento ótimo e muita educação não poderia ter ido a um lugar melhor. obrigado Marcio ! More

by Moreiratiago153
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Sousa
Jul 19, 2023 -

Danbury Hyundai responded

Obrigado!

July 07, 2023

Luis Rondon has helped us purchase 6 vehicle's , he is the best of the best. We have been happy with all our purchases, Danbury Hyundai is the best to work with buying a car. More

by gursk12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Rondon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Danbury Hyundai responded

Thank-you!

July 05, 2023

My salesperson really worked hard to make sure I was satisfied with my purchase and experience More

by Karyargel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Doty, Hassan Ahmed
Jul 05, 2023 -

Danbury Hyundai responded

Thank-you!

July 03, 2023

Marcio Sousa was very polite and kind. I love how he was patient and very good employee. I recommend him. I’m planning on buying another car from him soon. More

by Phillipferreira58
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Sousa
Jul 05, 2023 -

Danbury Hyundai responded

Thank-you!

July 03, 2023

Great buying experience. Brandon was patient and worked hard to get us the deal we wanted. More

by kw920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Restrepo, Eric Shetler, Brendan Doty
Jul 05, 2023 -

Danbury Hyundai responded

Thank-you!

July 03, 2023

This is my 2nd time coming back to Danbury Hyundai. I had purchased another vehicle already earlier this year. Ernesto was my salesman the first time and we had a great experience so he was one of the More

by nypl15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Petruzziello, Casey Becker
Jul 05, 2023 -

Danbury Hyundai responded

Thank-you!

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