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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,445 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,445 Reviews of Dana Ford Lincoln - Service Center

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March 15, 2025

Joesph always does a great job when I come in to service my vehicle. Very helpful and Accommodating. More

by quanycook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Dana Ford Lincoln responded

We truly appreciate your support—thank you for the five stars! – Dana Ford

March 14, 2025

Every time I bring my Ford Escape they I'm very satisfied always do a great job More

by gdbpadillajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Dana Ford Lincoln responded

We love hearing this—thank you for the five stars! - Dana Ford

March 14, 2025

Professional services on everything I went for oil change fast and clean on time was done More

by fatmirduka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We appreciate your business and hope we have the opportunity to serve you again in the future!

March 14, 2025

I appreciate the help and service I receive every time I go to Dana Ford Lincoln. I am very happy with the service Mr.Collin has given. He is the best! More

by CARTAGENATELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Mr. Collin consistently provides you with excellent service at Dana Ford! Thank you for your kind words and continued support. We look forward to serving you again in the future!

March 10, 2025

I got a great car and the service is great. This is my 3rd lease with Dana. More

by bucchjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your automotive needs! We're happy to hear you're enjoying your vehicle and we look forward to seeing you next time!

March 09, 2025

Working with Jeff and Shawn Ortiz was a pleasure. They took a difficult situation and made it seamless for me. Jeff is down to earth and easy to talk to and not your typical car salesman which I LO More

by Kbraadt3
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Mar 10, 2025 -

Dana Ford Lincoln responded

Thank you for sharing your experience with Jeff and Shawn at Dana Ford! We're delighted to hear they made the process seamless and enjoyable for both of your purchases. Your kind words mean a lot, and we'll be sure to pass them along!

March 09, 2025

Joseph from the service department displays excellent customer service. He’s patient, he’s kind and he’s always willing to help you with anything you may need. More

by dtrickey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Dana Ford Lincoln responded

Thank you for recognizing Joseph's excellent customer service at Dana Ford! We appreciate your feedback and look forward to serving you again next time!

March 07, 2025

Parts Department needs improvement. Recall on my vehicle, part will not be available until April. Parts Department took my car on two different occasions. First I was told they needed t More

by Santa Del Re
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay T
Mar 13, 2025 -

Dana Ford Lincoln responded

Thank you for the review. I apologize for the confusion and inconvenience you've experienced. We strive to provide accurate information and timely service, so it's disappointing to hear about this situation. Please reach out directly if you'd like further assistance or clarification on your vehicle's recall status. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

March 06, 2025

Always very helpful. The service team are amazing. They offer pick up & delivery service that is so helpful. More

by lizsecari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Dana Ford Lincoln responded

Lizsecari, we're delighted to hear that our service team at Dana Ford has been so helpful and accommodating with the pick-up & delivery service. Thank you for sharing your experience!

March 05, 2025

When I need to bring in my Nautilus for service, I usually deal with Ed Vega. He is always courteous, professional, and understanding, as to what needs to be done. Also, he consistently follows up More

by Umpref26
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Vega
Mar 06, 2025 -

Dana Ford Lincoln responded

Thank you for sharing this awesome feedback about Ed and the team here at Dana Ford! We're delighted to hear that his courteous and professional service keeps you informed during your visits. Your comments are greatly appreciated, and we'll be sure to commend him for his outstanding customer care!

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