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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,357 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,357 Reviews of Dana Ford Lincoln - Service Center

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December 11, 2024

It was a pleasure working with Service Advisor Eddie Vega. Eddie ia a true professional, competent, articulate and very understanding. I give Eddie 5+ stars. More

by jvalntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bogigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bucchieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heriberto “Eddie” Vega - 5 Stars
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Dec 12, 2024 -

Dana Ford Lincoln responded

Jvalntn, we're delighted to hear about your positive experience with Eddie at Dana Ford! Your feedback means a lot to us and we'll be sure to share it with him. Thank you for the kind words!

December 09, 2024

Dana Lincoln is the most professional dealership I've ever been to, and I don't mind waiting there because it's comfortable and everyone is friendly. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Dana Ford made your visit comfortable and enjoyable. We appreciate the kind words and look forward to serving you again in the future!

December 07, 2024

Always great and friendly service at Dana Ford. Every car I own came from Dana Ford More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Dana Ford Lincoln responded

Hi Aja, we're happy to hear you always receive great and friendly service at Dana Ford. We look forward to serving you again! Safe travels!

December 07, 2024

Very good professional excellent Joe is excellent and very professional and got my out as quickly as possible More

by acbocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're delighted to hear that Joe provided excellent service and ensured a quick experience at Dana Ford. We appreciate your support!

December 07, 2024

Great service helpful fast and they do what they say without any hassle highly recommend More

by mrroann7400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We're grateful for your business and look forward to seeing you at your next visit!

December 06, 2024

Very easy to work with and are quick to help when needed. Service guy Joe was very patient and understanding. Rob is awesome always answers when I needed help!!! More

by chrisykat1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob larosa
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Dec 07, 2024 -

Dana Ford Lincoln responded

Hi Chrisy, thank you for the wonderful feedback! We're delighted to hear that Joe and Rob provided such helpful service at Dana Ford. We appreciate your support and look forward to assisting you again in the future! Safe travels!

December 05, 2024

I worked with the service manager Joe. He is good if I have a problem he calls you back and helps with resolving the issues. More

by Fsarcona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that Joe provided you with excellent service at Dana Ford. It's great knowing he was responsive and helpful in resolving any issues. Thank you for sharing your experience!

December 02, 2024

They make you wait for weeks till they find out what the problem is with the vehicle. More

by ermalmuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Dana Ford Lincoln responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 01, 2024

From start to finish everything was done with complete professionalism. From the staff to the loaner car great experience. More

by pal674
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Dana Ford Lincoln responded

We're delighted to hear about your positive experience with our team at Dana Ford! Thank you for sharing, and we hope to assist you again in the future.

November 30, 2024

Sucks. Collins a great help. Sold me a lemon. Techs are braindead. Just want my car back More

by jjsmall4
Recommend Dealer
No
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Romer
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Dec 10, 2024 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear of your frustration and would like the opportunity to discuss these concerns with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

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