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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,355 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,355 Reviews of Dana Ford Lincoln - Service Center

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December 16, 2024

Thank you for servicing my Corsair 2020 . Everything seems to be working fine now ! Also purchased an extended warranty More

by Wifey322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for trusting us with your Corsair and please don't hesitate to reach out if we can be of service again in the future! - The Dana Ford Team

December 15, 2024

My service rep was good and explained everything about my recall. The dealership is lagging because I have to wait for over three weeks to get my parts. Just goes to show you that they make the cars with che More

by yfd130
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Dana Ford Lincoln responded

It's great to hear that your service rep provided clear explanations, but I understand the frustration with waiting for parts. We strive to address recalls promptly and apologize for any inconvenience caused by delays. If you have further questions or need assistance, please feel free to reach out. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 15, 2024

Everyone I spoke to was very helpful and communicated very clearly. The service I needed was met and completed in one day which was very helpful for myself and my family. More

by adriscoll313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Schroder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with clear communication and efficient service. Thank you for sharing your experience, and we're glad we could assist you & your family!

December 14, 2024

The dealership hires professional like joe who is professional and honest to the customer I feel good dealing with Dana Ford and thinking of trading old for new to someone like joe More

by VIRGINIADAREEXTRACTCOMPANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Dana Ford Lincoln responded

It's fantastic to hear that Joe's professionalism and honesty made your experience at Dana Ford a positive one! We're excited about the possibility of assisting you with trading in for something new. Thanks for sharing your feedback!

December 13, 2024

Helpful understand responsive comited knowledge friendly caring smart talented customers responsive customer relations humble understanding true More

by Mariopollina1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback about our team at Dana Ford! We're glad to hear that your experience was a positive one and we hope to see you again in the future!

December 12, 2024

We have been leasing vehicles from Dana Ford Lincoln for about 20 years between our referrals and our purchases all of us are one Happy Group! Come on down and see for yourself 🚙 More

by tony54gto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Schroder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bogigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Dec 13, 2024 -

Dana Ford Lincoln responded

Thank you for being such a loyal customer and sharing your positive experience with Dana Ford! We're delighted to hear that our service has kept you happy over the years. Looking forward to seeing you again soon!

December 11, 2024

Customer service is very helpful. I brought my car for service and I was very satisfied, Outstanding! More

by Nelly Ruggiero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Vega
Dec 11, 2024 -

Dana Ford Lincoln responded

Nelly, we're delighted to hear that you had an outstanding experience with our team at Dana Ford. Thank you for sharing your satisfaction!

December 11, 2024

Great people there and good service. As with all dealerships depending on a sales persons experience will likely determine your experience will be commensurate with this. So bad reviews More

by joetoe
Recommend Dealer
Yes
Employees Worked With
Jessica Barbaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Barbaria
Dec 12, 2024 -

Dana Ford Lincoln responded

Joetoe, thank you for being a loyal customer of Dana Ford over the years! We're delighted to hear that our team consistently provides knowledgeable and honest service. We appreciate your support and look forward to assisting with any future car needs!

December 11, 2024

It was a pleasure working with Service Advisor Eddie Vega. Eddie ia a true professional, competent, articulate and very understanding. I give Eddie 5+ stars. More

by jvalntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bogigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bucchieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heriberto “Eddie” Vega - 5 Stars
Dec 12, 2024 -

Dana Ford Lincoln responded

Jvalntn, we're delighted to hear about your positive experience with Eddie at Dana Ford! Your feedback means a lot to us and we'll be sure to share it with him. Thank you for the kind words!

December 09, 2024

Dana Lincoln is the most professional dealership I've ever been to, and I don't mind waiting there because it's comfortable and everyone is friendly. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Dana Ford made your visit comfortable and enjoyable. We appreciate the kind words and look forward to serving you again in the future!

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