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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,433 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,433 Reviews of Dana Ford Lincoln - Service Center

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March 23, 2025

Two months not fixed the problem . feel bad never again buy the Lincoln bad severs More

by elin6999
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Dana Ford Lincoln responded

Elin, We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 22, 2025

Amazing and quick stress free deal! Vincent & Doug were excellent- I love my new truck and couldn’t be happier thanks again! More

by amethyst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
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Mar 24, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Vincent and Doug made your experience at Dana Ford amazing and stress-free! Enjoy every moment with your new truck, and thank you for choosing us!

March 22, 2025

We went to tried return our lease, Dana wasn't nice or welcoming at all. I felt like I was bothering them. So we left and went to Island Auto and got a car within hours. It's a shame bc I raved about Dana More

by vfacciola
Recommend Dealer
No
Employees Worked With
Joseph Castera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Castera
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Mar 28, 2025 -

Dana Ford Lincoln responded

It's disappointing to hear about your recent experience with us. We strive for friendly and welcoming service, so it's concerning that this wasn't reflected during your visit. If you're open to discussing further, please feel free to reach out at any time. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

March 16, 2025

They are so good to me and they have been amazing to me and they make me feel good More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Dana Ford Lincoln responded

Hi Ramual, we're glad to hear that our team has made you feel valued and appreciated at Dana Ford. We look forward to seeing you again! Safe travels!

March 16, 2025

The maintenance department reception staff is very professional and responsible thank you very much for all More

by linqinyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Dana Ford Lincoln responded

Hi Linqinyin, thank you for recognizing the professionalism of our maintenance department reception staff at Dana Ford. We appreciate your kind words and look forward to serving you again! Safe travels!

March 16, 2025

Always love coming to Dana wether it's to get a new car or for service. More

by JOEYNUMB69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Dana Ford Lincoln responded

Hi Joey, thank you for your loyalty! We're glad you always enjoy your visits to new cars or services at Dana Ford! We look forward to serving you again! Safe travels!

March 16, 2025

Keep up the good work Dana Ford. Joe was great and the service was done expeditiously. More

by Grunge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Dana Ford Lincoln responded

Your feedback made our day! Thanks for the five-star review! - Dana Ford

March 15, 2025

Joesph always does a great job when I come in to service my vehicle. Very helpful and Accommodating. More

by quanycook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Dana Ford Lincoln responded

We truly appreciate your support—thank you for the five stars! – Dana Ford

March 14, 2025

I appreciate the help and service I receive every time I go to Dana Ford Lincoln. I am very happy with the service Mr.Collin has given. He is the best! More

by CARTAGENATELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Mr. Collin consistently provides you with excellent service at Dana Ford! Thank you for your kind words and continued support. We look forward to serving you again in the future!

March 14, 2025

Every time I bring my Ford Escape they I'm very satisfied always do a great job More

by gdbpadillajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Dana Ford Lincoln responded

We love hearing this—thank you for the five stars! - Dana Ford

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