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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,378 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,378 Reviews of Dana Ford Lincoln - Service Center

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October 24, 2024

Joseph was very helpful and made sure that I had a smooth, and quick experience. He kept communication by providing updates and informing me of pricing prior to services being completed. More

by SABRINA.VIDAL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Dana Ford Lincoln responded

Sabrina, we're delighted to hear that Joseph ensured a smooth and efficient experience for you at Dana Ford. Keeping communication clear is important, and we're glad he kept you informed every step of the way. Thank you for sharing your positive feedback!

October 24, 2024

This is the 5th car leased between my husband and me--my 3rd personally. My car needed a rear light fixed, and it was done quickly while I waited. The staff is great, and made me feel right at home. What a More

by bestices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John LaFamosa, sales. All are wonderful
Oct 25, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that our team made you feel right at home and ensured a smooth leasing process. Enjoy driving your new Lincoln, and we look forward to assisting you in the future!

October 22, 2024

Very bad service still after years been a customer. I had been called that they have a part of my car that it is a recall , after 2 hrs waiting they told me that they need to make an order. Also they o More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Dana Ford Lincoln responded

Hi Norma, thank you for taking the time to share your review. We apologize for not providing you with an efficient appointment and would like the opportunity to discuss this situation with you further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

The issue with my faulting backup camera wasn't fixed. And it's very hard to reach the service department. When you call there they have the machine answering: "we have a special promotion for select call More

by sergstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience. It sounds frustrating to deal with communication barriers when you're trying to get an update on repairs, and I apologize for any inconvenience this has caused. We aim to provide efficient service and would like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

The service was excellent. The sales person was great I like it. I’m coming back next three years to get a new lease. More

by plambros34
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Dana Ford Lincoln responded

We're delighted to hear you had an excellent experience with our team at Dana Ford! Thank you for your kind words, and we look forward to welcoming you back in three years for your next lease.

October 20, 2024

Great dealership! Everyone is very knowledgeable, helpful, and very friendly. When my vehicle needs service I am able to get an appointment within a few days. I am More

by dicon17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your positive experience with Dana Ford! We're delighted to hear that our team has been knowledgeable and accommodating. We look forward to continuing to serve you in the future!

October 20, 2024

Always very nice and friendly. Everything is explained so you can understand what is being done and if something is seen by the mechanic you are notified right away. More

by swildman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
Oct 21, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that our team provided clear communication and friendly service. We appreciate your support and look forward to serving you again in the future!

October 20, 2024

Very nice work on the new nautilus and they are hard working people who really care More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford! It's our privilege to serve you and we look forward to continuing to do so in the future. Take care!

October 20, 2024

Brian the mobile mechanic was great and took care of my recall. I had no problems at all. More

by newsue880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 21, 2024 -

Dana Ford Lincoln responded

We're so glad Brian could assist you with your recall! Thanks for the review and please don't hesitate to reach out if our Dana Ford team can be of service again in the future!

October 18, 2024

The personnel is pleasant respectful anď helpful. Having a car serviced is always made easy. More

by jjamodio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
Oct 18, 2024 -

Dana Ford Lincoln responded

We're happy to hear our team always provides you with a smooth experience here at Dana Ford! Thanks so much for your support!

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