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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,377 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,377 Reviews of Dana Ford Lincoln - Service Center

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October 27, 2024

My experience has always been positive with the routine services department the concierge service is outstanding I definitely recommend Dana Lincoln More

by JUANV10303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Dana Ford Lincoln responded

Hi Juan, thank you for recommending Dana Ford! We're delighted to hear that our routine services and concierge team have consistently provided a positive experience. We look forward to serving you again in the future! Safe travels!

October 27, 2024

Within 24hrs of purchase car seems to be a lemon Which no one can repair in a reasonable time frame More

by trinibaw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Peters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swift
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Oct 28, 2024 -

Dana Ford Lincoln responded

It's concerning to hear about the issues with your car so soon after purchase. We strive for quality and timely service, and I apologize if we fell short in this instance. Please reach out to us directly so we can address these concerns promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 27, 2024

Excellent service John Daly was so helpful thru the whole process of leading a new truck and also turning in a truck everything was done professionally More

by bowwowd718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that John provided excellent service during your leasing process at Dana Ford. Thank you for sharing your experience, and we hope you're enjoying the new truck!

October 27, 2024

My last visit with the service dept, was very professional. Eddie took my car, gave me a loaner, help carry my stuff from one car to next and installed my Ezpass. And did the same on the return. More

by msruff2uu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
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Oct 28, 2024 -

Dana Ford Lincoln responded

It's great to hear that Eddie and the Dana Ford service team provided such professional assistance during your visit. We're glad you had a smooth experience with the loaner car and Ezpass installation. Thank you for sharing!

October 26, 2024

Great people, great service, always making me feel welcomed and apart of the Dana family More

by brandonmacaluso9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Dana Ford Lincoln responded

We are honored to receive your support, Brandon. Thank you! - The Dana Ford Team

October 26, 2024

Have had dealings with Dana ford for 7 years always satisfied with the service and results More

by vcoreleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Curran Denice redding
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Oct 28, 2024 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're grateful for all of your support over the past seven years and look forward to serving you for many more. Take care!

October 26, 2024

Good job, good service, keep the same. N/A N/A n/a n/a More

by n_mitev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Dana Ford Lincoln responded

Hi Mitev, we're committed to maintaining the same great service at Dana Ford. We look forward to serving you again! Have a great ride!

October 25, 2024

My appointment was on time and the staff was courteous and professional. Thank you very much. More

by RUGGLES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Oct 28, 2024 -

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

October 24, 2024

Very helpful and courteous with service and needs that any vehicle have to get. thanks More

by joshuaismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Dana Ford Lincoln responded

Thanks for the great review! Our Dana Ford team appreciates your support and looks forward to serving you again in the future!

October 24, 2024

Joseph was very helpful and made sure that I had a smooth, and quick experience. He kept communication by providing updates and informing me of pricing prior to services being completed. More

by SABRINA.VIDAL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Dana Ford Lincoln responded

Sabrina, we're delighted to hear that Joseph ensured a smooth and efficient experience for you at Dana Ford. Keeping communication clear is important, and we're glad he kept you informed every step of the way. Thank you for sharing your positive feedback!

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