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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,312 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,312 Reviews of Dana Ford Lincoln - Service Center

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November 24, 2024

I like going to Dana ford because I bought my car in there and they alway have good vibes More

by Muneer hudais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

Car was at the dealership for a month, job was not finished. Waiting for a call back for a month. More

by hi2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hazem Radwan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
2.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

Easy and convenient experience ! Joe knew all the details for my visit and got to the solution of my concern ! More

by johntpresby3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Dana Ford Lincoln responded

John, we're delighted to hear that Joe provided you with an easy and convenient experience at Dana Ford. Thanks for sharing your feedback!

November 21, 2024

Their service was very good on the day I went to take my car for service More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Dana Ford Lincoln responded

Thank you for your kind review! We look forward to seeing you next time at Dana Ford!

November 21, 2024

This is a review of the sales department not service. I stopped in today to discuss trading in my Ford edge for a new lease. They kept me there two hours showing me cars telling me they were working o More

by scaccol
Recommend Dealer
No
Employees Worked With
Joe in Finance
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Nov 22, 2024 -

Dana Ford Lincoln responded

We're disappointed to hear about your experience. It sounds like there was a miscommunication, and we regret any inconvenience this caused. We value long-term customers like you and want to discuss these concerns. Please feel free to reach out at your convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

November 20, 2024

Joe was very helpful and a pleasure to work with I would highly recommend him as a service advisor More

by Skalahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit with Joe & the team here at Dana Ford! We appreciate your recommendation and look forward to serving you again in the future!

November 16, 2024

Excrllent customer Service, our Reps was Eddir. The car was fixed to perfection. And a Quick Turnaround. THANKS !! Eddie and Mechanic ill rate both a 10 More

by LEVERAGE102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Nov 19, 2024 -

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're delighted to hear that Eddie and our mechanic provided excellent service at Dana Ford. We appreciate your support and look forward to assisting you again in the future!

November 15, 2024

The dealership is respectful and nice business people they can help you out with any questions you have about their cars . . More

by tlloya0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Dana Ford Lincoln responded

Thank you for the positive feedback! We're glad to hear that our team at Dana Ford was able to assist with all your questions. We appreciate your support and look forward to serving you again in the future! Safe travels!

November 15, 2024

It took 9 days to fix the recalls so far so good works fine now More

by vurgo
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name Ed in service dept
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Nov 16, 2024 -

Dana Ford Lincoln responded

Thank you for your patience! We're glad to hear the recalls are resolved and everything is working fine now at Dana Ford. We look forward to serving you again! Safe travels!

November 14, 2024

I never have a problem with dana lincoln. Always a pleasure. All the workers are so helpful all the time. I give them all 5 stars.***** More

by Vinny512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Nov 14, 2024 -

Dana Ford Lincoln responded

Vinny, thank you for the fantastic review! We're delighted to hear that our team at Dana Ford consistently provides a pleasant experience. We appreciate your support and look forward to serving you again!

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