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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,355 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,355 Reviews of Dana Ford Lincoln - Service Center

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January 05, 2025

Gave me same day appointment! ! Used my reward money. Took care of additional issues. Ty More

by debbiemaresca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
January 04, 2025

Dana ford was the best experience ive had with a dealership. Service was great, friendly and easy. More

by sacquafredda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Dana Ford Lincoln responded

Hi Sacquafredda! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

January 04, 2025

Came for an oil change and your mechanics stole 2 pairs of eyeglasses and the manager won't even call me back More

by joev20864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I would like to thank Collins for helping my son to program his phone to my car. I always get great service when I come to Dane ford. More

by lisa84892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Excellent customer Service with no xx from service to sales. As far as service Collins and the service team are very commutative and address your needs for your vehicle with no masters and only suggest s More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Collin and the Dana Ford team consistently provide you with excellent service. We always aim for transparency and ensuring your vehicle's safety is our top priority. Thanks for sharing your experience!

January 03, 2025

Everyone was very professional and friendly. Waiting room was perfect and the wait was not long More

by KBUTHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Dana Ford Lincoln responded

Hi K Buthorn! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

January 01, 2025

Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and John
Jan 02, 2025 -

Dana Ford Lincoln responded

Thank you for the kind words about our team and facilities at Dana Ford! We're glad to hear that you were kept informed throughout your vehicle repair process. We appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

December 31, 2024

Great job very professional that I recommended Dana to all my friends Excellent place to buy a car More

by SEBBYRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dana Ford Lincoln responded

All of us here at Dana Ford are honored to receive your support! Take care and we'll see you next time!

Jan 02, 2025 -

SEBBYRUSS responded

You are welcome just the best

December 31, 2024

I own a Corsair It has been in to Dana at least 6 times since I got the car 18 months ago. The car is currently scheduled for service again to fix a problem it was already there for last month. I cannot w More

by dtf505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Barbaria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear of your frustration and encourage you to contact me directly if I can be of further assistance in addressing your concerns. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

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