Back

Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,432 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

Directions

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

2,432 Reviews of Dana Ford Lincoln - Service Center

Sort by
April 02, 2025

John is always the nicest person on the dealership he knows and always makes you smile and we have nice conversations More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the service advisor for Lincoln
April 02, 2025

Very professional. Very helpful. Addressed all of my concerns and fully explained all of my options. More

by MDBOSSO67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Prompt, professional and very efficient Prompt, professional, very efficient it was a pleasure having my car serviced, the staff was very friendly and courteous More

by Hurricane715
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Castera
March 28, 2025

Every time I go to them they are always very helpful. And curtious. I feel I being dealt with fairly More

by sweentom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barbaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Dana Ford Lincoln responded

Your glowing review brightened our day! Hope to see you again soon! - Dana Ford

March 27, 2025

Perfect as usual In and out very fast with all my services attended , that's why I keep leasing my car from Dana More

by dtbyron6
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Castera
Mar 27, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that your service experience was quick and efficient at Dana Ford! Thank you for choosing us, we look forward to continuing to serve you in the future.

March 26, 2025

Professional and very courteous Explained a problem with camera and was right on the money More

by PATM371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Dana Ford Lincoln responded

So happy to hear that! Thanks for the amazing review! - Dana Ford

March 26, 2025

They are very kind and respectful They are very kind and respectful They speak my language and that's very good More

by AREYESH921
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Romer
Mar 27, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford made you feel comfortable and respected. Thank you for sharing your experience with us!

March 24, 2025

Poor service, kept my car for weeks to come to replace a headliner and the dash panel since the car had a severe water damage which has not been addressed while they had the car in the showroom for almost a More

by PlayTime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddy Vega
Mar 24, 2025 -

Dana Ford Lincoln responded

This feedback is quite concerning to receive. We strive for thorough and careful service, so it's disappointing to hear about the issues with your vehicle's repairs. We'd like the opportunity to address this situation directly and make things right. Please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 24, 2025

Provided a loaner car, which was very convenient. Followed up with a call to check on service. More

by geeteepc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ching always checks on me. Even wished me a happy birthday.
Mar 25, 2025 -

Dana Ford Lincoln responded

We're so glad to hear it! Thank you for rating us five stars! – Dana Ford

March 23, 2025

Two months not fixed the problem . feel bad never again buy the Lincoln bad severs More

by elin6999
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Dana Ford Lincoln responded

Elin, We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

1
...

;