Dana Ford Lincoln

Everyone at Dana Ford is always very professional & helpful, knowledgeable & is successful in having solutions. Service department has improved tremendously. helpful, knowledgeable & is successful in having solutions. Service department has improved tremendously. More

Very informative and very helpful thank you for helping us to make this happen it’s a great importance to us us to make this happen it’s a great importance to us More

James did an amazing job! He was supportive, engaged, and communicative throughout the entire process. I’ve been with Ford for many years, and with this experience, I will abs He was supportive, engaged, and communicative throughout the entire process. I’ve been with Ford for many years, and with this experience, I will absolutely continue. More

Easy to get an appointment & all taken care of. . Keith & Frank are exceptional . Keith & Frank are exceptional More

Ryan really helped me out. I knew what I wanted and he got me in quick. He was efficient and easy to talk to. He really went out of his way for me on this car. I knew what I wanted and he got me in quick. He was efficient and easy to talk to. He really went out of his way for me on this car. More

Very fast and right on spot the staff was very knowledgeable and attentive. I was in and out in no time. knowledgeable and attentive. I was in and out in no time. More

We were overcharged taxes on this lease it states on contract 1278 was charged 2024. Bo have contacted sales manager writing two emails to address my concerns and have not received any response from the contract 1278 was charged 2024. Bo have contacted sales manager writing two emails to address my concerns and have not received any response from the sales manager. I have expressed my concerns to finance managers Shawn Ortiz and Ryan Peters they both confirmed in an email that we were charged 2024 for taxes on our lease when the taxes were 1278.00 which is stated in our lease agreement. As per my conversation and email with Shawn Ortiz and Ryan Peters we were charged 2024.00 for taxes, 175.00 document/ Aquistion fee and 400.00 for first month. And 197.00 DmV fees. This breakdown is incorrect we should have been charged 1278.00 for taxes. I gave a deposit of 2597.50. I am owed a refund for my overpayment of taxes which both finance managers agreed to in their email response. We have been a loyal for customer for over 20 years and we are extremely disappointed with the lack of response and acknowledgement from this dealership regarding our concerns. I am really hoping that this is a calculation error and not a dealership trying to defraud a loyal customer. More

They got a supercharger installed on my Mustang and it was fully guaranteed by Ford. was fully guaranteed by Ford. More

Heriberto Vega was my service advisor. This is the first time I have ever brought any of my cars in for service and I couldn’t be happier with how I was treated from beginning to end. Heri This is the first time I have ever brought any of my cars in for service and I couldn’t be happier with how I was treated from beginning to end. Heriberto and the team he worked with were very helpful both in fixing the several issues I was having with my car and in guiding me through knowing when to attend particular things related to upkeep and maintenance of my car. If I get to pick my service advisor in the future I will definitely request Heriberto. More

My salesman Vincent made our experience wonderful and stress free. This is my 4th car with you! stress free. This is my 4th car with you! More