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Dana Ford Lincoln

Staten Island, NY

4.5
6,633 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 6,633 reviews

November 06, 2024

Just want to thank Ryan Mahon, he made me feel like a value customer. I appreciate your patience and great customer service during this process. More

by zalla31313
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mahon
Nov 06, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that Ryan took such wonderful care of you during your recent visit here at Dana Ford! Thank you for sharing your experience with us!

November 06, 2024

Dana Ford and Lincoln they treat you like family. , is the best ford company on the east coast More

by djbige624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

November 06, 2024

Dealership was clean and comfortable. We enjoyed the complimentary coffee and water. Very nice and new More

by salliann.spinelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Dana Ford Lincoln responded

Thank you for sharing your experience with us! We're glad to hear that the clean and comfortable environment, along with complimentary coffee and water, made your visit here at Dana Ford an enjoyable one. We look forward to welcoming you back in the future!

November 06, 2024

I have a part on order over a month, waiting for a call, never heard back. It seems Dana is quick to sell a car but TERRIBLE with customer service !! More

by jcorbo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Dana Ford Lincoln responded

I'm sorry to hear about the delay with your part order. We strive for prompt communication and it seems we've fallen short in this instance. Please reach out so we can address this issue directly and ensure you receive the service you deserve. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 05, 2024

Greater service, the gentleman who helped me was very nice in helping me with the engine replacement, the loaner car was awesome, brand new suv. I had a great experience with Lincoln dealer, thanks for e More

by p.guevara.lopez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Dana Ford Lincoln responded

We're delighted to hear you had a great experience with our team at Dana Ford! It's wonderful that the engine replacement and loaner SUV met your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!

November 04, 2024

I have been Customer of Dana Ford Lincoln for approximately 20years. I have referred friends and family to them and all of us are still very satisfied. More

by tony54gto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barbaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Nov 05, 2024 -

Dana Ford Lincoln responded

Hi Tony! Thank you for being a loyal customer of Dana Ford for two decades! We're delighted to hear that both you and your referrals have had satisfying experiences with us. We truly appreciate your continued support!

November 04, 2024

I ordered a new 2024 F150 platinum On 3/5/2024 From Dana Ford Staten Island NY. It came in allegedly on 6/24/2024 Andrew from Dana Ford Contacted me to schedule the details about pickup. I prequalified for More

by al.minor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George and Andrew
Nov 04, 2024 -

Dana Ford Lincoln responded

Al, I'm truly sorry to hear about your frustrating experience with the truck purchase and subsequent issues. It sounds like several miscommunications and inconveniences shouldn't have happened. I would appreciate the opportunity to discuss this further and see how we can make things right for you. Please reach out when it's convenient for you. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 03, 2024

The reception takes you in right away and there is no hassle. The waiting are in the dealership is like a hotel lobby and very comfortable. Love Dana. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
ahmed khodir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pietro Masullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swift
Nov 04, 2024 -

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're delighted to hear that our reception and waiting area made your visit enjoyable at Dana Ford. We appreciate your support and look forward to seeing you again!

November 03, 2024

It's a great place. Customer Service is great. I like Dana. I will be back again. More

by Dougolsen179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dana Ford Lincoln responded

Hi Dougolsen!Thank you for leaving us this five-star review and the kind words about our service team at Dana Ford! We'll see you next time!

November 03, 2024

The service was smooth and professional vehicle was returned cleaned and service was completed on time More

by jmcustodian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was smooth and professional, with timely service and a clean vehicle return. Thank you for sharing your positive feedback!