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Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

August 15, 2023

Great service . . they always kept me updated and treated me with courtesy and professionalism all throughout the service More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Iwulski
Aug 16, 2023 -

Dana Ford Lincoln responded

We're glad to know you had a great service experience with our team at Dana Ford! Thank you for the review! We'll see you next time. Safe travels!

August 14, 2023

The first time he introduced himself very respectful, knows what he’s talking about. He knows the job. More

by Lorenzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rupert Eveleigh
Aug 15, 2023 -

Dana Ford Lincoln responded

Hi Lorenzo, it's great to know you had a positive experience with our team at Dana Ford. We pride ourselves on being knowledgeable and respectful. Thanks for the review! Hope to serve you again soon.

August 14, 2023

Picking up my vehicle was extremely helpful as both my vehicles had recalls. Though the first pickup was late and I was not notified I had to call for information. I will mention that I stopped taking my More

by erlewis70
Recommend Dealer
Yes
Employees Worked With
Arianna Keegan, John Lomando
Aug 15, 2023 -

Dana Ford Lincoln responded

We appreciate your feedback and are glad to know that our pickup service was helpful. We apologize for any inconvenience caused by the delay, as well as the long wait during your son's appointment at Dana Ford. Your comments will help us improve our services moving forward!

August 14, 2023

I wish I could give Rupert more stars! ! Third time at this dealership and best experience yet. I was treated more than fairly and professionally. Very happy More

by franapoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Rupert Eveleigh
Aug 15, 2023 -

Dana Ford Lincoln responded

We're so glad to know that you had your third-best experience with us at Dana Ford! Your kind words about Rupert and our team are much appreciated. Thanks for choosing us again, we look forward to serving you in the future!

August 14, 2023

Pushy arrogant people they don't help u or call back make u run around. More

by bernasande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Beyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Dana Ford Lincoln responded

We're sorry to hear that has been your experience and we will look into this on your behalf. We will have someone reach out to you or encourage you to contact Doug Hansen, GSM, at 718-983-8700 ext 262. Thank you.

August 13, 2023

Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam More

by seanjennings.sdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Beyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cognetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cognetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barbaria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
Aug 14, 2023 -

Dana Ford Lincoln responded

Thank you for the review, Sean. I'm sorry to hear about the issues you're experiencing with your vehicle and would like the opportunity to discuss the situation with you directly in order to find an appropriate resolution. When you have a moment, would you please contact me directly? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

August 13, 2023

Treated professionally at all times. My salesperson Vincent Langilotti was great! I would recommend Dana! More

by Lpurpura37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Dana Ford Lincoln responded

We're so glad to know you had a great experience with Vincent and the rest of our team at Dana Ford! Thanks for recommending us, we appreciate it.

August 13, 2023

I have been helped by Steve Riccardone, Nick Squero and Eric Iwulski to my satisfaction in purchasing and maintenance for numerous Lincoln vehicles the last 10 years More

by johnp14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo, Eric Iwulski
Aug 14, 2023 -

Dana Ford Lincoln responded

We're glad to know that Steve, Nick and Eric have been able to assist you with your Lincoln vehicles over the years at Dana Ford. Your satisfaction is our priority! Thanks for sticking with us all these years.

August 13, 2023

no no no no no no no more Lincoln in my life. garbage car. Thnakyou More

by q316358305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i don't know
Aug 14, 2023 -

Dana Ford Lincoln responded

We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

August 12, 2023

It was a pleasure buying a car from Dana motors and especially working with Mary graffeo. More

by rang317
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're pleased that Mary provided you with a great purchase during your visit. We'll see you next time at Dana Ford! Enjoy your new ride!

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