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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,020 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,020 reviews

August 19, 2023

John in service was awesome he took great care of my truck. I have recomened Dana to my family and friends. More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Aug 22, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're happy to hear that John took great care of your truck at Dana Ford. We appreciate your recommendation and see you again! Safe travels!

August 19, 2023

I have been with this dealership since 2013 it’s been great they are very helpful and honest dealership and I would recommend them to all More

by 1326sport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brieann Driscoll, Steve Riccardone, Eric Iwulski, John Lomando
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Aug 22, 2023 -

Dana Ford Lincoln responded

We're delighted to know you've had a great experience with us since 2013 at Dana Ford! Your recommendation means the world to us. Thank you for your continued support and trust in our dealership!

August 18, 2023

Dana Lincoln service has gone down lately, cutting corners. I was very disappointed with the way they run service department More

by hckang555
Recommend Dealer
No
Employees Worked With
Neil
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Aug 21, 2023 -

Dana Ford Lincoln responded

We're sorry to read about your recent experience with our service department. We strive for excellence in all areas of our business and it's clear we fell short during your visit. Your feedback is valuable, as it helps us improve moving forward. If you'd like to discuss this further or have any other concerns, please reach out directly at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 18, 2023

Horrible, not professional at all. Had my brand new car for 2 weeks to do a routine service and no one could tell me what was going on. Service writer and service manager are both a jo More

by PCASSESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski
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Aug 21, 2023 -

Dana Ford Lincoln responded

I'm sorry to read about your experience. It's important for us to keep our customers informed, especially when their vehicle is in service with us. This feedback will be used as we work on improving our communication and customer care moving forward. I'd like the opportunity to discuss this further if you're willing - please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 18, 2023

Very professional and very courteous both the service advisor and the lady cashier. Excellent customer service. More

by gsilexus63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie the lady cashier
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Aug 18, 2023 -

Dana Ford Lincoln responded

We're glad to know you had a positive experience with our team at Dana Ford! We strive for excellent customer service, so it's great to see that reflected in your visit. Thanks for the review!

August 17, 2023

Service was great and had me updated when parts were coming in, no issues at all More

by d.savitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Dana Ford Lincoln responded

Thank you for sharing your great service experience with our team at Dana Ford! We'll see you next time! Have a great ride!

August 17, 2023

Been a customer for over 20 years excellent service would recommend to anyone looking for a car More

by bigdad724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Dana Ford Lincoln responded

Thank you for the amazing review and your loyalty to Dana Ford! Hope to serve you again soon.

August 17, 2023

Quick and efficient. Technicians and staff kept me informed throughout the process. An easy day. More

by EEYORE3798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Dana Ford Lincoln responded

Thank you for your positive feedback! We're delighted to hear that our team's communication and efficiency made your day hassle-free at Dana Ford! Safe travels!

August 15, 2023

Great service . . they always kept me updated and treated me with courtesy and professionalism all throughout the service More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Iwulski
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Aug 16, 2023 -

Dana Ford Lincoln responded

We're glad to know you had a great service experience with our team at Dana Ford! Thank you for the review! We'll see you next time. Safe travels!

August 14, 2023

The first time he introduced himself very respectful, knows what he’s talking about. He knows the job. More

by Lorenzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rupert Eveleigh
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Aug 15, 2023 -

Dana Ford Lincoln responded

Hi Lorenzo, it's great to know you had a positive experience with our team at Dana Ford. We pride ourselves on being knowledgeable and respectful. Thanks for the review! Hope to serve you again soon.

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