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Dana Ford Lincoln

Staten Island, NY

4.5
6,740 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 6,740 reviews

January 03, 2025

Excellent customer Service with no xx from service to sales. As far as service Collins and the service team are very commutative and address your needs for your vehicle with no masters and only suggest s More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Peter helped us lease a Corsair and a Bronco in the past few months. Great Customer Service and super helpful! Loving our new trucks! We’ve been leasing with Dana for over 15 years now and always have a pos More

by ann82175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pietro Masullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dana Ford Lincoln responded

Thank you for your loyalty and support over the years! We're delighted to hear that Peter provided great customer service during your recent leases at Dana Ford. Enjoy those new trucks, and we look forward to serving you again in the future!

January 01, 2025

Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and John
Jan 02, 2025 -

Dana Ford Lincoln responded

Thank you for the kind words about our team and facilities at Dana Ford! We're glad to hear that you were kept informed throughout your vehicle repair process. We appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

December 31, 2024

Great job very professional that I recommended Dana to all my friends Excellent place to buy a car More

by SEBBYRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dana Ford Lincoln responded

All of us here at Dana Ford are honored to receive your support! Take care and we'll see you next time!

Jan 02, 2025 -

SEBBYRUSS responded

You are welcome just the best

December 31, 2024

I own a Corsair It has been in to Dana at least 6 times since I got the car 18 months ago. The car is currently scheduled for service again to fix a problem it was already there for last month. I cannot w More

by dtf505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Barbaria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear of your frustration and encourage you to contact me directly if I can be of further assistance in addressing your concerns. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

December 30, 2024

Great prompt courteous customer service- Listened to my issue that I was having with car and quickly resolved the issue within an hour - Thank you! More

by maryellenfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford was able to resolve your concerns promptly and courteously. Thank you for sharing your experience with us!

December 29, 2024

Vincent my salesman was a gem, very professional and courteous, I couldn’t have asked for a better experience More

by luigishoes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that Vincent provided you with such a professional and courteous experience at Dana Ford. Thank you for sharing your positive feedback! Safe travels!

December 29, 2024

Extremely professional and honest staff and management team at Dana Ford. They worked hard to get me the best deal and I was very satisfied. The entire process was quick and painless. Stop at Dana Ford fo More

by mcarlo37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
ahmed khodir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pietro Masullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bucchieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Basile
Dec 30, 2024 -

Dana Ford Lincoln responded

Hi Mcarlo, thank you for sharing your positive experience with the team at Dana Ford! We're delighted to hear that our staff provided professional and honest service. Enjoy your new vehicle!

December 29, 2024

VERY SLOW SERVICE! I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 da More

by pdonchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT was first service agent. Very poor communication
Dec 30, 2024 -

Dana Ford Lincoln responded

Pdonchik, I apologize for the lengthy service time you experienced. While I'm glad to hear that everything was eventually resolved, 22 days is indeed longer than we aim for. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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