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Dallas Lease Returns
Dallas, TX
7,783 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,783 reviews
April 29, 2020
Best purchasing experience to date. Chris is awesome. He provided the best customer service I have experienced to date. Note that I have worked in car sales myself a long time ago. No Chris is awesome. He provided the best customer service I have experienced to date. Note that I have worked in car sales myself a long time ago. No-fuss, no mess, just excellent, honest service. I have already recommended Dallas Lease Returns to several people. Excellent all around. More
by Neal C.
April 29, 2020
Anthony Zegarelli was super helpful. I'm even happier than I thought I'd be as he helped me get a 2 year newer truck, with 1/3rd the miles than I thought. than I thought I'd be as he helped me get a 2 year newer truck, with 1/3rd the miles than I thought. More
by JP
April 28, 2020
Derrick at Dallas Lease Returns was great. I called him about a truck I was interested in and because I wasn’t able to get to the dealer, he sent me a video walkthrough of the vehicle. We negotiated a pric about a truck I was interested in and because I wasn’t able to get to the dealer, he sent me a video walkthrough of the vehicle. We negotiated a price over the phone. The next day when I got there everything checked out and the test drive went smooth. The paperwork didn’t take much time as it was already all covered over a couple phone calls. Buying here was a pretty quick and convenient for me, and it took about 24 hours from start to finish. More
by John W
Employees Worked With
Derrick Davis
April 28, 2020
Feel Comfortable Do you feel like you are going to be hustled out of your money? This dealership does not do that. With Robert Schultz being your sale person, you can Do you feel like you are going to be hustled out of your money? This dealership does not do that. With Robert Schultz being your sale person, you can feel you are getting the best deal. The truck I was acquiring wasn't starting, it was a red flag. Robert said they are going to get a new battery, and I didn't even have to ask. With that, I knew I was going to be comfortable with the vehicle. If that doesn't make someone comfortable, then him taking his time to go over the paperwork will. With this dealership, you are dealing with the sales rep throughout the whole process. Never having to be passed off to another person is a great feeling. More
by Jonesbm987
April 27, 2020
Blanca made my trip quick and easy even with all of the covid issues. Blanca was very professional and helpful with any questions I had. I will definitely be recommending DLR as well as Blanca to friends a covid issues. Blanca was very professional and helpful with any questions I had. I will definitely be recommending DLR as well as Blanca to friends and family. More
by Charles
Employees Worked With
April 27, 2020
Great experience- couldn't have been easier. Aman and Pete went above and beyond. Most of the business was done over the phone so it was an easy process. Pete went above and beyond. Most of the business was done over the phone so it was an easy process. More
by tom
April 27, 2020
AWESOME EXPERIENCE! Hands down, the best experience purchasing a pre-owned vehicle! We worked with Roel Ortiz ... he was professional, efficient and not pushy at all. His Hands down, the best experience purchasing a pre-owned vehicle! We worked with Roel Ortiz ... he was professional, efficient and not pushy at all. His main focus was our happiness with our new investment. The inventory at Dallas Lease Returns is impeccable and we will definitely purchase another vehicle from Roel in the future! More
by PJimenez
Employees Worked With
April 25, 2020
PROFESSIONALISM AT ITS HIGHEST LEVEL WE HAD NO HASSLE IN OBTAINING INFO FROM KERRON AND WAS KEPT UP TO DATE ON ALL TRANSACTIONS THRU EMAILS AND TEXTS AND PHONE CALLS. WE HAD NO HASSLE IN OBTAINING INFO FROM KERRON AND WAS KEPT UP TO DATE ON ALL TRANSACTIONS THRU EMAILS AND TEXTS AND PHONE CALLS. More
by LULU
April 24, 2020
I was truly amazed with the service. Kerron was amazing, very helpful and went above and beyond to help me. I am truly thankful and would recommend him to anyone. very helpful and went above and beyond to help me. I am truly thankful and would recommend him to anyone. More
by thmami1
April 22, 2020
My first purchase was an amazing experience Mr.Mo Diakite and Don Web made my first purchase very easy. Completely satisfied with my car Thank Diakite and Don Web made my first purchase very easy. Completely satisfied with my car Thank More
by Reshia Avery
