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Dallas Lease Returns
Dallas, TX
7,787 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,787 reviews
August 16, 2020
I have been buying vehicles for personal and business use for over 40 years. After carefully reading numerous reviews I decided to try Dallas Lease Returns. I can honestly say that dealing with Roel Ortiz wa for over 40 years. After carefully reading numerous reviews I decided to try Dallas Lease Returns. I can honestly say that dealing with Roel Ortiz was “BY FAR” the most outstanding buying experience I have ever had! Roel is simply AMAZING!! Roel knows his products and his expertise in handling my purchase is second to none. He is courteous, professional, very knowledgeable and treated me like a friend. Roel personally picked me up at the airport in my new truck and went way above and beyond what is required to close the deal. I can honestly say that Roel Ortiz is the most honest car salesman that I have ever met. I will DEFINITELY be buying my next vehicle from Roel. In fact, I have already sent him another buyer. If you are looking for someone that treats you like family, is completely transparent, and dedicated to finding you just the right vehicle at the right price, look no further than Roel Ortiz. More
by prmconstruction
August 15, 2020
Chris was very thorough. Although they did not have the vehicle I was looking for, it was very hard to find, Chris was excellent with the follow up and staying in contact the entire time. Exceptional servi vehicle I was looking for, it was very hard to find, Chris was excellent with the follow up and staying in contact the entire time. Exceptional service! More
by dreglover
Employees Worked With
August 15, 2020
My Go To Guy. Anthony did not make me feel like another customer. From the very beginning we became friends. He always taken the time to find out which vehicle w Anthony did not make me feel like another customer. From the very beginning we became friends. He always taken the time to find out which vehicle would best fit my need. I appreciate his kind words and professional demeanor and look forward to doing business with him in the future. More
by callingwind
Employees Worked With
August 15, 2020
Juan was a wonderful team member to work with! He assisted me in finding the right car, was very accessible, and made the over all buying experience great! I will definitely plan to purchase my next assisted me in finding the right car, was very accessible, and made the over all buying experience great! I will definitely plan to purchase my next vehicle through Juan. More
by scarborough_sara
Employees Worked With
Juan Contreras
August 15, 2020
Call him the magic man, Mo worked his magic again! We love our new Jeep Cherokee! Thank you for always giving Excellent quality service! We will always come to you to buy our cars! love our new Jeep Cherokee! Thank you for always giving Excellent quality service! We will always come to you to buy our cars! More
by Jordyjor
Employees Worked With
Mo Diakite
August 15, 2020
Very Professional, friendly, helpful, accommodating and timely. Eric Taylor was a great salesman meet the needs of my family. I would use this business again. timely. Eric Taylor was a great salesman meet the needs of my family. I would use this business again. More
by Sheryll EllisHarris
Employees Worked With
August 15, 2020
Robert Schultz was Awesome! I personally Dealt with him from the beginning of the process until the end, I would absolutely recommend there’s a dealership to any of my friends. I live 1500 miles away and t from the beginning of the process until the end, I would absolutely recommend there’s a dealership to any of my friends. I live 1500 miles away and the final day to close the deal was his off day, he had no problems with taking care of me on his own time, that’s what I call true customer service! More
by marcious12
Employees Worked With
August 15, 2020
Customer service and Pete Hankins is the reason for my purchase. .. Pete makes the transaction easy .. The convenience of the deal Was the best of all purchase. .. Pete makes the transaction easy .. The convenience of the deal Was the best of all More
by dr.kirkham
Employees Worked With
August 14, 2020
Simple & Easy! Worked with Tony throughout the whole process. He made the process of buying my F-150 simple and easy! I would definitely recommend Dallas Lease Retur Worked with Tony throughout the whole process. He made the process of buying my F-150 simple and easy! I would definitely recommend Dallas Lease Returns to my friends and family! More
by Rudinski
Employees Worked With
Tony McKeel
