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Dallas Lease Returns
Dallas, TX
7,793 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,793 reviews
September 30, 2020
I have always bought my vehicles straight from the dealership,so when looking for my next car I decided to call Dallas Lease and spoke with Joe Wall,he's the best at what he does,he's prompt,knowledge dealership,so when looking for my next car I decided to call Dallas Lease and spoke with Joe Wall,he's the best at what he does,he's prompt,knowledgeable and listens to my needs and always calls when he finds something he thinks I'm looking for. Thanks Joe and Dallas Lease Returns. More
by Susan3025
Employees Worked With
Joe Wall
September 30, 2020
Joe Wall is the man !!!!!! Made it super easy to buy , he handled all the paper work !!! All I had to do was pick the truck he did the rest. Thanks JOE! handled all the paper work !!! All I had to do was pick the truck he did the rest. Thanks JOE! More
by Hardest pit in the litter !!!!!
Employees Worked With
Joe Wall
September 30, 2020
I was referred to Afton at Dallas Lease Returns by my sister and her service did NOT disappoint! From the moment I got in touch with her up until I signed for my new vehicle. I would highly recommend her sister and her service did NOT disappoint! From the moment I got in touch with her up until I signed for my new vehicle. I would highly recommend her for any vehicle needs. Thank you Afton!! More
by Erica Blanco
Employees Worked With
September 30, 2020
Easiest car buying experience i have ever had.Did Easiest car buying experience i have ever had. Did everything over the phone, came in looked at the pickup was exactly like described signed the pape Easiest car buying experience i have ever had. Did everything over the phone, came in looked at the pickup was exactly like described signed the paperwork and was out in 30 minutes More
by offroadjack
Employees Worked With
September 30, 2020
Roel was such a huge help, he kept me up to date throughout the whole process by text, phone and email! I have never been so pleased with a car buying experience like I was here, I will send my frie throughout the whole process by text, phone and email! I have never been so pleased with a car buying experience like I was here, I will send my friends and family!! Thank you Roel!! LOVE my car, I appreciate you reaching out as soon as the car I wanted arrived. More
by Carlosluevanojr
September 30, 2020
What a unique concept. You can not ask more for the idea. To have available that many low mileage vehicles and have them in out of the elements. Awesome Chris, our salesman did a outstanding job on having To have available that many low mileage vehicles and have them in out of the elements. Awesome Chris, our salesman did a outstanding job on having EVERYTHING ready when we arrived. Curtious, friendly and knowledgeable. After being in sales and owning my on bussiness for 45 years. I feel I can spot all the qualifications. Thanks again for the unique expectancies. More
by youdotoo
Employees Worked With
September 28, 2020
Thanks Anthony Zegarelli! A+ service! Best car buying experience I've ever had. Even without the greatest credit Anthony was able to get me behind the wheel of a new vehicle the same day! Honest, friendl experience I've ever had. Even without the greatest credit Anthony was able to get me behind the wheel of a new vehicle the same day! Honest, friendly, professional, all around great service! Ask for him, you won't be disappointed. More
by JasonW
Employees Worked With
September 27, 2020
Dallas Lease Returns has been my absolute favorite car buying experience. Mr. Smith was never pushy or rude, answered all of my questions (there were many) and made sure that any need I had while purchasi buying experience. Mr. Smith was never pushy or rude, answered all of my questions (there were many) and made sure that any need I had while purchasing my Tahoe was met while providing excellent customer service. Most car dealers trap you in their dealership while trying to pressure you into making a deal. Mr. Smith and I did most of our business over the phone while I sat comfortable in my own home and never pressured me, only gave me straight forward information and facts. I would highly recommend buying a vehicle from Dallas Lease Returns if you are looking for a quality vehicle and excellent customer service. More
by Evanchapman1991
Employees Worked With
James Smith
September 26, 2020
Huge thank you to Eric for all of your help these past few weeks finding my dream car!! I’m in love with my new Jeep. Top of the line customer service from you all and a completely seamless process from s few weeks finding my dream car!! I’m in love with my new Jeep. Top of the line customer service from you all and a completely seamless process from start to finish. If my family and I can bring you business in the future, we certainly will. Cheers! Lauren More
by Lauren
September 26, 2020
Exceeds exceptional purchasing a vehicle not only easy but efficient seamless experience the best 7minute from buyer to owner very friendly straightforward full disclosure business would definitely recom but efficient seamless experience the best 7minute from buyer to owner very friendly straightforward full disclosure business would definitely recommend stellar service More
by sarampy
