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Dallas Lease Returns
Dallas, TX
7,781 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,781 reviews
September 08, 2022
Blanca provided excellent customer service and explained everything really well. I would recommend her to everyone. everything really well. I would recommend her to everyone. More
by Moya_Esmeralda
Employees Worked With
September 08, 2022
Needed to down grade to a used vehicle to save some money to go back to school, Eric was incredibly helpful and went out of his way to get me into the vehicle I wanted for the right price. They also provid to go back to school, Eric was incredibly helpful and went out of his way to get me into the vehicle I wanted for the right price. They also provided me with peace of mind through my buying process. I would go back to them again for sure if I was in the market for another used vehicle! More
by Ian2722
Employees Worked With
September 08, 2022
Great communication, no haggling, no holding your trade in keys hostage like other dealerships. Overall the BEST car buying experience I have ever had. in keys hostage like other dealerships. Overall the BEST car buying experience I have ever had. More
by Eddie
Employees Worked With
September 07, 2022
Brad was very easy to buy a vehicle from! ! I will be back!! Come see him!!!! ! I will be back!! Come see him!!!! More
by Asarej841234asare
September 07, 2022
This was the best car buying experience I’ve ever had. Ty was great! They were honest, cheerful, and very accommodating. This will be my go to for any future car purchases. Ty was great! They were honest, cheerful, and very accommodating. This will be my go to for any future car purchases. More
by ChrisRamsey
Employees Worked With
September 07, 2022
Great service, great communication, EXTREMELY PROFESSIONAL. I would recommend Roel and DLR any day! They were up front from the very beginning and the process was smooth and fast. PROFESSIONAL. I would recommend Roel and DLR any day! They were up front from the very beginning and the process was smooth and fast. More
by Robert.Mathis35
Employees Worked With
September 07, 2022
I can’t say enough good things about Dallas Lease Returns and Roel Ortiz. Another satisfied returning customer. When I needed another car due to the recent flooding in Mesquite Texas, I didn’t hesitate to and Roel Ortiz. Another satisfied returning customer. When I needed another car due to the recent flooding in Mesquite Texas, I didn’t hesitate to reach out to Roel Ortiz. Just like he took care of me and my family the first time we bought a car from Dallas Lease Returns I knew he would do the same. Thank You Roel once again for everything and helping us get the family car we needed. Very knowledgeable and Trustworthy and will highly recommend you call Roel Ortiz if you are looking into purchasing your next car from Dallas Lease Returns. 5 Stars ⭐️⭐️⭐️ Satisfied Customer; Jose Santander More
by jsantander1181
Employees Worked With
