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Dallas Lease Returns

Dallas, TX

5.0
7,656 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,656 reviews

December 31, 2024

Great and easy to work with! Very straight forward and honest! I would highly recommend! More

by blakecameron67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

Thank you, Blake, for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

December 31, 2024

Brad was an absolute pleasure to work with and made our car buying experience seamless. I highly recommend this dealership - especially Brad H. - and we would gladly so business with them again. More

by Cody G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us, Cody. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brad and our team, and we look forward to working with you again.

December 31, 2024

Great customer service and Brad was up front and transparent on everything. I will let my friends know about Dallas Lease. More

by Dblake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

We are very happy to hear that Brad provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2024

Chris was amazing, really made this process easy and carefree. Would highly recommend Dallas Lease returns to anyone! More

by jonescurtis99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 31, 2024

The website was clean, well organized and easy to naviagte. Pictures of inventory were well done and in abundance. The original window sticker was provided as well. The sales person (Roderick) was ve More

by Jeff V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us, Jeff. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 31, 2024

The team at Dallas Lease Returns made the entire car buying process incredibly easy and stress free - highly recommend! More

by Taryn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

Taryn, thank you for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

December 30, 2024

I can't speak highly enough of our experience with Alexis. Alexis has helped us twice to find the perfect fit to our family needs,. I’ve never felt forced to make an offer but anytime we’ve shown inte More

by Stefania B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Stefania. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

December 30, 2024

I found Dallas Lease Returns through a friend at work and I am so glad I did. Not only can you get a great deal on a car, but they are a customer service oriented business and they treat you very well. Utmos More

by John Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Dallas Lease Returns responded

Thanks, John, for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Pete and the team were able to assist you and that you had such a positive experience.

December 29, 2024

Dealership was clean and very spacious. Forster here and did not expect. Staff was welcoming and nice! More

by brittanymcgee023
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Dallas Lease Returns responded

Brittany, thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 28, 2024

They made the buying process easy and transparent. Great overall experience. Would recommend this location to family and friends. More

by lizgcole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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