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Dallas Lease Returns

Dallas, TX

5.0
7,199 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,199 reviews

December 15, 2022

Worked with Chris Mikell & D&M leasing to get my first ever purchased car. He helped with a Lexus IS250 and the process couldn't have been smoother. Chris was very easy to work with, and answered every qu More

by dkhafaji25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 14, 2022

She keeped with follow up with me as a over the phone customer too me was important as an out of town customer..many other dealership loose deals because they just don't follow up..very pleased with Jone More

by AC
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert mrg. Thank you your time in this matter :)
Dec 14, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Ty, and for taking the time to leave us this wonderful feedback!

December 14, 2022

Chris is a gem, from the moment I arrived he took the time to engage with us, provided the necessary info. Then we went to his office to close the deal, and he even helped with phone charger! After a cou More

by ecor2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2022

Thank you very much Edgar,you are a very professional salesman and made everything fast and easy More

by Maniz76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 13, 2022

Five star dealership, from start to finish. Roel delivered my new truck and saw that there was a crack in the windshield, he pointed it out and replaced the windshield. Will recommend Dalla More

by davis_cody76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Dallas Lease Returns responded

Cody, Thank you for your business and this review. We're happy to hear Roel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2022

Amazing experience! Everyone was so helpful! I would recommend anyone to shop here if the are looking for a great deal! More

by jjdenise84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. Eric and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

December 13, 2022

Dallas lease returns was such a breath of fresh air to work with when buying a car. The pricing/value is the best in DFW. There was no pressure on buying the car as well as purchasing an extended warrant More

by Chad Humphrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Dallas Lease Returns responded

Chad, Thank you for your business and this review. We're happy to hear Afton and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2022

This was my third time buying a vehicle at DLR and Omar was great with helping find my car and the process was smooth. I will definitely buy again!! More

by Borange80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omarr Watkins
Dec 14, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Omar and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 13, 2022

Afton made the car buying experience very easy. Very glad that I put the $200 hold on the car. Otherwise I might not have been able to secure it. I highly recommend that all serious buyers do this. More

by Jcav73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. Afton and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2022

Works hard for approval no guessing you basically know deal is done before you even arrive to lot great customer service no hidden fees or agenda highly recommended More

by Makktbeezy214r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

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