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Dallas Lease Returns

Dallas, TX

5.0
6,927 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,927 reviews

October 07, 2022

Buying from Dallas Lease was very simple and straight forward. They are easier to work with than a traditional dealership and had a great selection of used vehicles. More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Oct 09, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

October 07, 2022

My family just bought our 3rd car by Brad Hoang in the last 3 months, definitely coming back and recommend 10/10! Thank you!! More

by Angelina M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Angelina, for choosing Dallas Lease Returns.

October 07, 2022

Great customer service always. His honesty is immaculate, and makes you a priority! Highly recommend! More

by victorialuevanos5427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Dallas Lease Returns responded

Thanks, Victoria, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

October 06, 2022

Eric was awesome to deal with and was more than willing to work with me. I would highly recommend him to friends. More

by Gordontaylor972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 06, 2022

I could not have hoped for a better experience. Rick Bell is an amazing sales manager! Professional, trustworthy, no pressure, and helpful. Thanks Rick for finding the master lug nut key replacemen More

by Richard Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Richard Miller responded

I could not have hoped for a better experience. Rick Bell is an amazing sales manager! Professional, trustworthy, no pressure, and helpful. Thanks Rick for finding the master lug nut key replacement! DLR’s relaxed atmosphere, transparency, and customer service is unique in the industry. I will most definitely buy my next vehicle from Rick and DLR.

October 05, 2022

Entire experience amazing! Brad did an amazing job walking us through the entire process, communicated with us very thoroughly, and followed up often. Love it! More

by Tashannaoneal
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Brad had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 04, 2022

Pete could not have been more professional, more efficient, more pleasant. He followed through on every detail, had the car and paperwork ready upon our arrival. He is a five-star businessman. More

by Jwhood41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

October 03, 2022

best car buying experience, very transparent and relatively fast. Edgar and Don make a good team to get you in your vehicle. More

by peterni5860
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Dallas Lease Returns responded

We are very happy Edgar and Don provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2022

If you are thinking of buying a new car, this is the place to visit. Kerron Sayers took phenomenal care of me. He helped me in every way. He took care of obtaining the financing that I needed He got More

by uniondmn19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Dallas Lease Returns responded

Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 01, 2022

Great service very good Communication really fair pricing will come back for my next vehicle More

by terrellfolse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

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