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Dallas Lease Returns

Dallas, TX

5.0
7,189 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,189 reviews

January 23, 2023

Very professional and straightforward. Excellent customer service! Make you feel as though you are part of the family. More

by martesehenry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Jan 24, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

January 23, 2023

This is my 2nd vehicle with Dallas Lease Returns and first time buying from Richard Bell. He brought the vehicle to my work to see it and we fell in love with the car and his service. More

by Raj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, Raj, and for taking the time to leave us this wonderful feedback!

January 23, 2023

Sindy made this a pleasurable and hassle free experience. I reached out to her at 9am, I was approved & ready to roll by 10 am More

by hendersonjasonc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jan 24, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

January 22, 2023

Informative, helpful & the best car experience I’ve ever had. Our salesman was amazing & so helpful & made us feel at ease. Thanks again Roel More

by Cowboy Morgan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

January 22, 2023

Dallas lease returns is the best dealership & Afton Stark is the best sales manager. Everyone is friendly and professional. More

by hill.marvin45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Marvin! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 20, 2023

Easiest car deals I have ever encountered. And Chris it the best salesman I’ve ever dealt with More

by whowington1962
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2023

Edgar was such a BIG help in making our car buying transaction go smoothly. Straight forward guy that we knew was “shooting us straight”. We will be buying more cars in the near future and will absolu More

by luttrell612
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

January 20, 2023

Handled everything over the phone and through text, showed up at the dealer to sign the paperwork and finished the buying process in an hour and a half. More

by Ja2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Jan 22, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

January 19, 2023

We are repeat buyers! This is a simple way to get a gently used car and they go out of their way to get the deal done...including meeting us in a half-way designation poin More

by scottbort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jan 20, 2023 -

Dallas Lease Returns responded

Scott, Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Sindy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 19, 2023

No hassles, straight up pricing and they will work with you and help you get the truck you want More

by glperkins1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Christian and Brad had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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