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Dallas Lease Returns

Dallas, TX

5.0
7,190 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,190 reviews

March 14, 2023

The dealership was clean and professional. I couldn’t believe how many high quality vehicles they had. Brad was very helpful and very knowledgeable and patient. If he didn’t know the answer, h More

by Gregeneks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Brad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 14, 2023

Pete was awesome to work with! He got me exactly what I wanted for the price I wanted! Couldn’t have done a better job! Thanks again,-Zac More

by Zac.shimp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Zac! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

March 14, 2023

Great quick experience with Afton! Found the truck via AutoTrader, FYI. Great vehicles on the lot. More

by nickps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 13, 2023

I worked with Eric and Chris on purchasing my new truck. The process was haggle free and very straightforward. I will be coming back for any future purchases. Everyone was extremely friendly and helpful and More

by Keary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

It's great to hear that Eric and Chris were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 13, 2023

Best dealership I've worked with to buy a vehicle. Sindy was an outstanding Sales manager, she answered all of my questions and addressed all concerns I had with the vehicle I was purchasing. Never ha More

by rickycampos3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Mar 13, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business, Ricky, and hope to see you again soon!

March 13, 2023

Service First Mentality. Huge selection-boutique experience. Dallas Lease Returns made the process easy, with service as first priority. Best car experience. More

by LLuce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

LLuce responded

Honesty is the best policy…Ask for Anthony Zegarelli for straight forward communication and a workhorse mentality.

March 12, 2023

Very helpful and patient with customers on purchasing a vehicle especially first time vehicle buyers More

by Clchris204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 12, 2023

Kayla Bunch was amazing with the purchase of my Tahoe. She went out of her way to make this deal happen. To be convenient for me and my family I would refer her to anyone. The best best car purchase More

by jwr.rhodes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Mar 13, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that Kayla provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 11, 2023

Blanca was amazing to work with. She was always available and worked extra hard to find me my perfect ride. Thank you More

by Shandarichey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 10, 2023

Best prize best customer service best prize on market and awesome deal on market im in love with my buy More

by Leonel mayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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